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The Metropolitan Inn

2.5 star property

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Photo gallery for The Metropolitan Inn

Two single beds with wooden headboards and matching nightstands, white linens, and blue-patterned throw pillows.
Guests can park their vehicles in the hotel's designated parking area.
Enjoy a comfortable stay in this stylish room featuring a glass table, four chairs, and a beautiful view of the street outside.
Guests can park their motorcycles at the Metropolitan Inn.
Welcome to our reception area, where guests can check in and enjoy a beautiful view of the street.

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
524 S West Temple, Salt Lake City, UT, 84101
  • Salt Palace Convention Center
    ‪13 min walk‬
  • Temple Square
    ‪18 min walk‬
  • Delta Center
    ‪18 min walk‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Suite

  • 500 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap King Room

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Handicap King Room

  • 220 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Metropolitan Inn

Hotel in Downtown Salt Lake City
This smoke-free hotel features a 24-hour business center, 24-hour room service, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Complimentary self parking is available on site.

The Metropolitan Inn is a smoke-free property.

24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

The Metropolitan Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 186 out of 1002 reviews
Rating 8 - Good. 188 out of 1002 reviews
Rating 6 - Okay. 213 out of 1002 reviews
Rating 4 - Poor. 173 out of 1002 reviews
Rating 2 - Terrible. 242 out of 1002 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Josue

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was smelling really bad , it wasn’t clean and the air wasn’t working good , I literally left 2 after I got there.
Stayed 1 night in Apr 2025

10/10 Excellent

Ember

Liked: Cleanliness, staff & service, room comfort
Little run down, but given how old it is they take care of it.
Stayed 1 night in Apr 2025

2/10 Terrible

Terumi

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very unpleasant experience at this hotel and ended up not staying the night. I arrived early in the morning, fully understanding that check-in was at 3 PM. However, the front desk staff greeted me with a visibly annoyed expression and an extremely rude attitude. It was one of the most unwelcoming interactions I’ve ever encountered at a hotel. Instead of offering basic courtesy or even a simple acknowledgment, the staff continued to blast music or a loud TV from behind the counter and completely ignored me while I was seated in the lobby. The atmosphere felt unprofessional and frankly, unsafe. The overall condition of the property did not match the impression given online — it felt more like a rundown motel than a proper hotel. Due to the unfriendly service and uncomfortable environment, I chose to leave and book a room elsewhere. I would not recommend this place to anyone looking for a safe and respectful stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Quontranon

Stayed 4 nights in Apr 2025

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
My stay was ok. The staff was friendly and I was able to check in without issue. The linens were a little dirty: hair & stains. I was near the front desk and I could hear the morning crew in the lobby as they talked and talked. Kind of annoying. No breakfast in the mornings that I saw. Although a food desert, the area around the hotel was ok. I'd stay there again, but not near the lobby.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dyllon

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Great location, Responsive staff. Clean.

Great location. Staff was responsive. Clean. Older facility that needs updating: curtains were torn, wallpaper pealing, poor lighting in the room - there was only the lamp between the beds and none other.
Stayed 3 nights in Apr 2025

6/10 Okay

Rylee

Traveled with group
Liked: Cleanliness, staff & service
Pretty decent overall, rooms seemed clean, bed was a bit stiff but that's just my personal preference. For a first time stay, and a first time reservation all went relatively well!
Stayed 1 night in Apr 2025

2/10 Terrible

Aneesa

Disliked: Amenities
.
Stayed 2 nights in Apr 2025

8/10 Good

Doron

Business traveler
Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Brody

Traveled with family
Disliked: Property conditions & facilities
It was nice over except there was water damage in the corner of our room, the elevator was operational but was kinda rundown and the doors opened a little to early and for the amount i paid for two night i would say it wasnt worth it and the down deposit of a hundred dollars i better get back because the room was clean just not well kept overtime and not redone in a while
Stayed 2 nights in Apr 2025

4/10 Poor

Tammy

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It's a cheap place to stay, but VERY OUTDATED. Rooms very not very clean, we didn't have a shower head, poor lighting and no breakfast. Won't return.
Stayed 1 night in Apr 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Apr 2025

10/10 Excellent

Geirge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service , great staff, cleaners .
Stayed 13 nights in Apr 2025

6/10 Okay

Richard

Traveled with group
Liked: Room comfort

Decent Room, Not Great Customer Service

The overall stay wasn't bad. I did go to the front desk at one point to request more towels, and the clerk then followed me to my room after giving me the towels and very abruptly told me that he was coming to get the other towels from the room and acted like he was going to follow me into the room. I had to ask him to wait just a moment for me as I went and got the towels to give him. Then a couple of hours before checkout, I called the front desk to ask if I could do an hour late checkout, and a different clerk told me that I could not checkout late which was fine, but then she proceeded to tell me that I needed to get out of the room by 11 if I wanted my deposit back and then just hung up the phone on me. Then when I went to checkout at 11, I waited a few minutes for a customer in front of me to finish their business. When it was my turn I went up and told the clerk that I was checking out of my room, and the clerk told me that I could leave and they would check my room for damages when they had time. I asked her when I would get my deposit back, and she told me that I'd get it back in a few business days if my room didn't have any damages and then just told me that I could leave. I don't know if I'll get my deposit back or not, but overall the customer service was not great and left much to be desired. The room itself had some sort of orange mystery substance splattered all over the ceiling and on the wall above the headboard.
Stayed 1 night in Apr 2025

2/10 Terrible

Andreas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is nothing luxury or
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Stayed 1 night in Apr 2025

2/10 Terrible

Wyndy

Stayed 1 night in Apr 2025

4/10 Poor

Manatu

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Saori

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff at the front desk are kind and nice but everything looked old… the curtains in my room were torn.
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Okay

Service was good. The hotel need some cleaning. Bathroom very poor condition and dirty. Broken window in the bathroom, bathtub was discussing. Not able to add pictures. The staff are very nice.
Stayed 2 nights in Apr 2025

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

conner

Liked: Cleanliness, property conditions & facilities
Good service and excellent price
Stayed 1 night in Apr 2025

2/10 Terrible

Kim

Stayed 4 nights in Mar 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025