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The Metropolitan Inn

2.5 star property

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Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout drapes
Lobby
Breakfast area
Free self parking
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi
$86
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
524 S West Temple, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪13 min walk‬
  • Place, Delta Center
    ‪18 min walk‬
  • Place, Temple Square
    ‪18 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite

Suite | Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Suite

  • 500 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap King Room

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Handicap King Room

  • 220 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Metropolitan Inn

Hotel in Downtown Salt Lake City
This smoke-free hotel features a 24-hour business center, 24-hour room service, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Complimentary self parking is available on site.

The Metropolitan Inn is a smoke-free property.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

Reviews

The Metropolitan Inn Reviews

6.0

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 200 out of 1007 reviews
Rating 8 - Good. 180 out of 1007 reviews
Rating 6 - Okay. 219 out of 1007 reviews
Rating 4 - Poor. 165 out of 1007 reviews
Rating 2 - Terrible. 243 out of 1007 reviews

Reviews

6/10 Okay

huong

Stayed 1 night in Jul 2025

2/10 Terrible

Sara

Disliked: Cleanliness
I wound up not staying here because somebody tried to force there way into my hotel room. I got scared and ran away.
Stayed 1 night in Aug 2025

2/10 Terrible

Tammy

Disliked: Property conditions & facilities
My first room I was given, the bathroom was disgusting. The shower didn't even have a faucet. The inside of the shower was falling apart. I would love to attach some photos. That being said, The mint shift front desk worker gave me a much better room! He apologized and i really appreciated that.
Stayed 1 night in Jul 2025

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff were friendly and helpful. Thoroughly enjoyed our stay. Would recommend and stay again.
Stayed 1 night in Jul 2025

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed was uncomfortable. The area is full of homless. The staff are rude.
Stayed 1 night in Jul 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the Price. A/C worked great. Good water pressure. Would stay again. Room 207.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joanne

Stayed 1 night in Jul 2025

6/10 Okay

Stephanie

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Lemme preface this by saying that I have fairly low standards and at the end of the day, I don't really read bad reviews. I just want a bed to sleep in. Just gonna be honest about what I noticed: The beds and pillows are pretty hard. The bathrooms have everything you need but are kinda old and there was hair in the shower. There was also hair on the bed. There's an iron but no ironing board. The fridge didn't work and was stinky (specifically in 219) and the guy said he'd call maintenance but they never came. On the website they advertise free breakfast and a pool but there are neither, at least as of July 2025. The elevator makes funky noises but works - we still used the stairs. Could've been a personal issue but my card kept getting deactivated and we kept going back for more cards. The ice machine works, yay! It's downtown which means you're minutes from major restaurants, coffee shops, malls, etc. The AC makes rickety noises but works GREAT. Some sketchy people in the area. They didn't necessarily look threatening but I wouldn't walk around at night. General tip: Mormon 4th of July is on July 23rd I guess? Lots of fireworks from 10p-12a. Overall, it did the job but maybe not worth the 70/night. It's up to you.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ying Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little motel, clean rooms.
Stayed 1 night in Jul 2025

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Property conditions & facilities
It would have been good to know that they require a $100 CASH deposit, so we could have been prepared. The room needs lots of repairs, but the bed was comfortable and we slept well. Also, the info pictured a pool, but they told us no pool and had not been for a long time. That was VERY disappointing.
Stayed 1 night in Jul 2025

6/10 Okay

Miranda

Disliked: Cleanliness, property conditions & facilities
The room was
Stayed 2 nights in Jul 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Room did no look anything like the picture. Bathroom floor had sticky stuff on it, garbage behind the fridge. The walls were dirty and so was the carpet. Wasn’t worth the money I had to pay for it.
Stayed 1 night in Jul 2025

6/10 Okay

Troy

Liked: Cleanliness
So, to start, unexpected fees. $30 early check in, and a $100 deposit that wasn't mentioned until at check in, cash only
Stayed 1 night in Jul 2025

2/10 Terrible

Nina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is run down property; no one gives any attention to the cleaning; toilet broken; carpet dirty. The hotel also needed renovation from lobby to room. It needs totally gut. The only thing is it is so closer to downtown. You pay what you get.
Stayed 1 night in Jul 2025

8/10 Good

Nicole

Traveled with family

NICE ROOM OLD HOTEL

Room was nice and comfortable the hotel is old and elevator was scary. Employees were nice and helpful.would stay there again
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 5 nights in Jul 2025

6/10 Okay

Asadullah

Stayed 1 night in Jul 2025

2/10 Terrible

Anthony

Stayed 1 night in Jul 2025

6/10 Okay

Nancy

Traveled with family
Liked: Staff & service
Amable atención del joven de recepcion..la habitacion es sencilla pero limpia y cómoda acorde al precio y con buena ubicación...cuando quise salir a caminar habia una persona agresiva rondando la propiedad..vi ratas afuera del edificio x recepcion
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Stayed 1 night in Jun 2025

10/10 Excellent

Ayla M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Luke

Stayed 1 night in Jul 2025

2/10 Terrible

Carrie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book this hotel!

After a delayed flight, we arrived at the hotel for check in. The front desk staff demanded a $100 in cash, saying if we didn’t have cash, we could not check in. We were surprised and stated we prepaid for our room and this hotel has never before required a large cash sum at check in. The front desk staff said the property was purchased by new owners and we either had to come up with $100 cash or he would not check us in. He refused to call a manager, refused to put the deposit on our bank card and refused to refund our prepaid room. He demanded that we use the ATM they have provided in their lobby. When we pointed out that the ATM screen said it was out of service, he said he couldn’t help us and it wasn’t his fault, it was ours for not reading some very obscure fine print in the reservation details. Very disappointing and we were left stranded in the middle of the night after traveling for 20 hours home from a trip overseas. The manager has yet to call us back after two days and we have not received a refund for a hotel stay they refused to let us use. We will never use this hotel again. It’s a shame because it used to be a great deal in the heart of the city and we’ve stayed there several times in the past.
Stayed 1 night in Jul 2025