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citizenM Rotterdam

4.0 star property

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Photo gallery for citizenM Rotterdam

Bar (on property)
Meeting facility
Exterior
Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
$93
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Gelderse plein 50, Rotterdam, South Holland, 3011 WZ
  • Place, Oude Haven
    ‪1 min walk‬
  • Place, Markthal Rotterdam
    ‪4 min walk‬
  • Place, Erasmus Bridge
    ‪15 min walk‬
  • Airport, Rotterdam (RTM-Rotterdam The Hague)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Rotterdam

4-star hotel in Centrum
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Rotterdam offers 151 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 8 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and express check-in.

CitizenM Rotterdam is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 6.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.92.82.212.B.06
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Inn Rotterdam
citizenM Rotterdam
Rotterdam citizenM
citizenM Rotterdam Hotel
citizenM Rotterdam Hotel
citizenM Rotterdam Rotterdam
citizenM Rotterdam Hotel Rotterdam

Reviews

citizenM Rotterdam Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 688 out of 1003 reviews
Rating 8 - Good. 265 out of 1003 reviews
Rating 6 - Okay. 35 out of 1003 reviews
Rating 4 - Poor. 10 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

Reviews

10/10 Excellent

Michael

Stayed 4 nights in Aug 2025

8/10 Good

IVAN

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was too small and well thought ergonomically The staff were great, though. Really appreciate Luigi’s attention and attitude; excellent!
Stayed 2 nights in Aug 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location. Very clean and very friendly helpful reception.
Stayed 1 night in Aug 2025

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and beautiful hotel with wonderful breakfast and barista coffee / will definitely seek out CitizenM in other cities for our travels
Stayed 1 night in Jul 2025

10/10 Excellent

Jack, Woodford Green

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful
Stayed 3 nights in Jul 2025

6/10 Okay

Ayeasha

Stayed 2 nights in Aug 2025

10/10 Excellent

Edoua Aaron Chris Axel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in a good area, the room is made very easy to navigate and a nice touch to have control over your room lights blinds and tv though an iPad will definitely be back!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jac

Liked: Staff & service, property conditions & facilities
You can set the room to whatever mood suits you
Stayed 4 nights in Jul 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in a citizenM hotel and we liked it. Huge bed, small room but lots of common areas to sit and relax.
Stayed 2 nights in Aug 2025

10/10 Excellent

Grant, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with very helpful staff and a very easy check-in
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place would stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Duane, COPLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique, especially the room controls via an iPad in the room or your phone (lights, curtains blinds, climate, tv, check out). Even play a memory game likeSimon with the bathrooms color lighting.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value

Perfect location: close to the Centraal Station, and close to many attractions.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jun 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

All staff were wonderful- friendly and helpful. Enjoyed the bike hire and central location
Stayed 2 nights in Jun 2025

4/10 Poor

Eleanor

Traveled with partner
Liked: Property conditions & facilities
Small room, good location and helpful staff at the reception. However, after the check-out, I found out that the invoice amount from the hotel and my credit card charges don’t match. I was over charged! I contacted the hotel right away and I’m still waiting for an answer and my refund! This is very frustrating and disappointing experience!
Stayed 1 night in Jun 2025

6/10 Okay

Jamie

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Tiny rooms, could not get cool enough

It’s a very high density small roomed modern, fully automated hotel. Bed touches 3 walls, shower and toilet are tightly crammed into the room. AC could not cool this room off. Area was nice and right on a small part of the canal, lots of patios around with good dinners and beers. Super convenient to the Blaak train station, like 50m away. Breakfast was very good.
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
A really quirky hotel with great staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location. Room was modern, clean and comfortable. Service was very friendly.
Stayed 1 night in May 2025

10/10 Excellent

Mahmood

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Rotterdam city center and nice view of the town
Stayed 1 night in May 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Très belle chambre avec une vue imprenable. Le service est courtois. Le nettoyage quotidien laisse à désirer. Super hôtel avec décoration originale et technologie avancée!
Stayed 3 nights in May 2025

10/10 Excellent

Kirkland

Stayed 1 night in May 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this CitizenM. It’s perfect for business travel with the co-working space. The ‘living room’ concept for the lobby/reception is so smart, and gives lots of comfort, and I settle into this hotel much more than others I stay in. The staff are proactive, available and helpful. Highly recommended. I’ve returned there annually for a conference for three years in a row, as have multiple colleagues.
Stayed 3 nights in May 2025