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Arawa Park Hotel

Property class: 4

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Photo gallery for Arawa Park Hotel

A modern hotel with a circular entrance canopy, a sign indicating 'Arawa Park Hotel', and a well-maintained garden area.
A hotel room with a bed, a dining table, a chair, a ceiling fan, and a view of the outdoors.
A hotel room with a bed, a desk with a chair, a window with curtains, and a view of a cityscape.
A hotel lobby with a reception desk, a large potted plant, and a display of brochures.
A gym with exercise equipment, a mirrored wall, and a large window.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
272 Fenton Street, Rotorua, Bay of Plenty Region, 3040
  • Place, Rotorua Central Mall
    ‪13 min walk‬
  • Place, Tamaki Maori Village
    ‪18 min walk‬
  • Place, Polynesian Spa
    ‪2 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Deluxe King Room

A hotel room with a bed, a dining table, a chair, a ceiling fan, and a view of the outdoors.

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

A bedroom with a large bed, a desk, a chair, a window, and a painting on the wall.

King Suite

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 6
  • 3 Queen Beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Accessible Superior Twin

  • Sleeps 4
  • 2 Queen Beds

Ground Floor Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

Ground 1st Floor Twin Room

  • Sleeps 4
  • 2 Queen Beds

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds

Superior Twin Room

  • Sleeps 4
  • 2 Queen Beds

King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen Room

A hotel room with a bed, a desk with a chair, a window with curtains, and a view of a cityscape.

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a ceiling fan, and a window with a view of the outdoors.

Superior Twin Room

  • Sleeps 4
  • 2 Queen Beds

Bed in dormitory STANDARD

  • Sleeps 1

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE SUPERIOR TWO DOUBLE BEDS

  • Sleeps 4

View all photos for DELUXE KING

Room

DELUXE KING

  • 602 sq ft
  • Sleeps 3
  • 1 King Bed

DOUBLE DELUXE

  • Sleeps 4

DOUBLE DELUXE KING BED

  • Sleeps 4

DOUBLE DELUXE QUEEN BED

  • Sleeps 4

DOUBLE Accessible-Queen Size Bed

  • Sleeps 4

DOUBLE SUPERIOR QUEEN BED

  • Sleeps 4

DOUBLE SUPERIOR

  • Sleeps 4

Double or Twin DELUXE TWO BEDS

  • Sleeps 6

Double or Twin WITH DOUBLE BED

  • Sleeps 6

Double or Twin SUPERIOR WITH DOUBLE BED

  • Sleeps 6

Double or Twin DELUXE KING BED

  • Sleeps 6

Double or Twin Accessible

  • Sleeps 6

Double or Twin SUPERIOR QUEEN BED

  • Sleeps 6

Double or Twin STANDARD

  • Sleeps 6

Double or Twin SUPERIOR

  • Sleeps 6

FAMILY ROOM THREE BEDS

  • Sleeps 8

FAMILY ROOM WITH DOUBLE BED

  • Sleeps 8

FAMILY ROOM QUEEN SIZE BED

  • Sleeps 8

View all photos for Family Triple Room

Room

Family Triple Room

  • 473 sq ft
  • Sleeps 6
  • 3 Queen Beds

FAMILY ROOM STANDARD

  • Sleeps 8

QUADRUPLE TWO BEDS

  • Sleeps 6

QUADRUPLE DELUXE TWO BEDS

  • Sleeps 6

QUADRUPLE DELUXE

  • Sleeps 6

QUADRUPLE DELUXE QUEEN BED

  • Sleeps 6

QUADRUPLE Accessible SUPERIOR

  • Sleeps 6

QUADRUPLE SUPERIOR QUEEN BED

  • Sleeps 6

QUADRUPLE SUPERIOR

  • Sleeps 6

Room DELUXE

  • Sleeps 10

Room ECONOMY

  • Sleeps 10

Room Accessible

  • Sleeps 10

Room Accessible SUPERIOR

  • Sleeps 10

Room RUN OF HOUSE

  • Sleeps 10

Room STANDARD

  • Sleeps 10

Room SUPERIOR

  • Sleeps 10

SINGLE Accessible

  • Sleeps 1

SINGLE STANDARD

  • Sleeps 1

SUITE ONE BED

  • Sleeps 8

SUITE ONE BEDROOM

  • Sleeps 8

View all photos for King Suite One Bedroom

Room

King Suite One Bedroom

  • 1054 sq ft
  • Sleeps 3
  • 1 King Bed

SUITE KING BED ONE BEDROOM

  • Sleeps 8

SUITE DELUXE

  • Sleeps 8

SUITE KING SIZE BED

  • Sleeps 8

SUITE STANDARD

  • Sleeps 8

View all photos for Ground Floor Deluxe Twin

A hotel room with two beds, a ceiling fan, a painting, a balcony with curtains, and a dining area with a table and chairs.

Ground Floor Deluxe Twin

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin

Room

Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

TWIN DELUXE

  • Sleeps 4

TWIN DELUXE

  • Sleeps 4

Room

  • Sleeps 4

View all photos for Accessible Superior Twin

Room

Accessible Superior Twin

  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

TWIN Accessible SUPERIOR

  • Sleeps 4

TWIN STANDARD

  • Sleeps 4

View all photos for Superior Twin

Room

Superior Twin

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

TWIN SUPERIOR

  • Sleeps 4

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About this property

Arawa Park Hotel

4-star hotel in Glenholme
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This luxury hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Onsite uncovered self parking is complimentary.

Arawa Park Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Atrium Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant

Things to do

  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for NZD 40 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Rollaway bed fee: NZD 40 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges

Rydges Rotorua Hotel

Rydges Hotel

Rydges Hotel Rotorua

Rydges Rotorua

Rotorua Rydges Hotel

Rydges Rotorua Hotel Rotorua

Rydges

Arawa Park Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 269 out of 1000 reviews
Rating 8 - Good. 343 out of 1000 reviews
Rating 6 - Okay. 221 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, very clean room, friendly staff
Stayed 2 nights in May 2026
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner was delicious staff very friendly
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome stay at Arawa Park Hotel during our weekend holiday in Rotorua. The room was clean and organized when we arrived. The staff was also helpful, especially when we requested for a cot for our little one. The breakfast was also delightful! Overall, we highly recommend the hotel and we would definitely be back if given the chance 😊
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really nice breakfast buffet was great!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
room great and staff were excellent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, property conditions & facilities
Clean comfy beds good parking
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Melanie

Drafty rooms, jet tubs don’t work. The rooms are in need of updating and tuning up. The breakfasts were nice. The sulfur smell from the geothermal features was overwhelming
Stayed 1 night in May 2026
Verified review

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were good. Location was good.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spacious room, clean, fabulous breakfast.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Karinna

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was huge with 2 big beds and lots of room for our bags etc. The restaurant was very well priced and had a delicious range of meals. Desk staff were very polite.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Strelsa

Liked: Cleanliness, amenities, property conditions & facilities
Beds were really comfortable and the room was very clean and tidy.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Bobby

Liked: Cleanliness
Disliked: Staff & service, amenities
No pool or space
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jithin

Liked: Cleanliness, amenities, property conditions & facilities
Great family room, lots of space
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Govind

Liked: Cleanliness
Very clean staff good
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Nadine

Liked: Cleanliness
work out facilities marginal. Staff friendly. Buffet adequate but I wouldn't go there unless it was for convenience -which it definitely was on last day. Comfortable beds!
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Julia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had a kitchen with no utensils at all..seems pointless! A dead beetle in our bathroom for the duration of stay even after cleaning! The staff were friendly and helpful.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Lee

Liked: Staff & service, amenities, property conditions & facilities
The rooms are big with a lot of space. They are needing a good clean as in mild in the shower. Handles on the kitchen bench were needing a scrub.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Nikko

Liked: Cleanliness
Disliked: Amenities
Hotel is okay though it is not as good as what they (old name) used to. Otherwise, keen to stay again due to location and the room with the balcony.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious, great for the kids. Overall the hotel is a bit old but would go back again!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

valda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our visit
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Alena

Service was great, staff were super friendly and helpful. Place was a bit rundown and kettle and cups weren’t totally clean but breakfast was great and it’s a great location
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean buffet breakfast was great good value for my family and staff helpful and courteous will definitely stay again but only on special or if I was a member
Stayed 1 night in Nov 2025