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Holiday Inn Express Richmond by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Richmond by IHG

Exterior
1 bedroom, in-room safe, desk, laptop workspace
Terrace/patio
Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace
Daily to-go breakfast (USD 10.00 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Gym
$123
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
6000 National Rd E, Richmond, IN, 47374
  • Richmond Mall
    ‪3 min drive‬
  • Earlham College
    ‪10 min drive‬
  • Wayne County Fairgrounds
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Exterior

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4.7 out of 5, Exceptional, 574 reviews
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About this property

Holiday Inn Express Richmond by IHG

3-star Richmond hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Richmond by IHG offers 99 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and a meeting room.

Wired and wireless Internet access is complimentary. Event facilities measuring 4000 square feet (372 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite self parking is complimentary.

Holiday Inn Express Richmond by IHG is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Holiday Inn Express Richmond by IHG has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Hub at Holiday Inn

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,000 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 10.00 per person
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn
Holiday Inn Richmond Hotel

Holiday Inn Express Richmond by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 371 out of 751 reviews
Rating 8 - Good. 213 out of 751 reviews
Rating 6 - Okay. 100 out of 751 reviews
Rating 4 - Poor. 35 out of 751 reviews
Rating 2 - Terrible. 32 out of 751 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Stayed 2 nights in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Stayed 1 night in May 2025

8/10 Good

Sarah

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Our stay here did the job. It seems like construction workers were maybe staying there and I’m thinking that’s where a lot of the dirty footprints in the main area and stains on the shower curtain came from. There were also crumbs left on our floor and what looked like dust on the night stand. I take cleanliness seriously so it did bother me but compared to some places this place was still fairly clean. We had family staying in another room and they didn’t have these issues. There is a lot of highway noise that didn’t bother us, but it is good to know if you are a light sleeper. We didn’t have time to use the amenities, but the pool looked clean the the fitness center was kept pretty warm (75 with 65% humidity). There are a lot of places to eat in the area and it was conveniently located near the highway. The beds were comfortable and we couldn’t hear the neighbors or people above us even though I think the place was pretty full judging from the buses outside. Overall it depends on what you are looking for in a stay- it’s a bit of a mixed bag.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Very nice and clean property A little tricky to find
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Clean Super Comfy

Easy check-in; super clean hotel and super clean room. The bed was extra comfy! Great night’s sleep! Breakfast in the morning was also very good! Thanks for a great stay!
Stayed 1 night in May 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
The nicest staff and it’s quiet
Stayed 1 night in Apr 2025

2/10 Terrible

Danny

Stayed 5 nights in Apr 2025

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities
Clean rooms easily accessible.
Stayed 1 night in Apr 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Katie

Stayed 1 night in Jan 2025

10/10 Excellent

Shawn

Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Traveled with family
Clean, nice rooms, easy check in. Not very good breakfast, horrible coffee.
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

chris

Stayed 1 night in Mar 2025

10/10 Excellent

Shawanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely Recommend

I love the update on the rooms and the beds are so comfy and rooms are clean if I come back I will stay again I came this time to lay my oldest brother to rest.
Stayed 1 night in Feb 2025

8/10 Good

shannon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd stay here. It is Convenient for food, shopping, highway access, family friendly, great breakfast options, pool for kids( they lived in there), helpful staff, great sized rooms, comfy beds….. I’m sure I forgot something but we will be back AGAIN’
Stayed 3 nights in Feb 2025

10/10 Excellent

CINDY, Raleigh

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will make this our continous stop for our 4 times a year trip to PA.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Erik

Stayed 1 night in Feb 2025

10/10 Excellent

Byoung

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure place
Stayed 1 night in Feb 2025

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Hadn’t stayed at a HOL inn for a while, no special reason, but I was pleased with the experience
Stayed 1 night in Jan 2025

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025