3-star Querétaro hotel, connected to a shopping center in Downtown Querétaro
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.
Sleep Inn Queretaro offers 105 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.
This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free long-distance calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This Art Deco hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.
A complimentary full breakfast is served between 7:00 AM and 10:00 AM on weekdays.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
Coffee and tea in common areas
Things to do
Gym
Conveniences
24-hour front desk
Guidebooks
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
2 meeting rooms
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar in shower
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
5 floors
Art Deco architecture
Banquet hall
Built in 2020
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
40-inch flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Restaurant dining guides
More
Air conditioning
Desk
Free long-distance calls
Free weekday newspapers
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Sleep Inn Queretaro Hotel
Sleep Inn Queretaro Querétaro
Sleep Inn Queretaro Hotel Querétaro
Sleep Inn Queretaro Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 348 out of 622 reviews
10 - Excellent
348
Rating 8 - Good. 158 out of 622 reviews
8 - Good
158
Rating 6 - Okay. 58 out of 622 reviews
6 - Okay
58
Rating 4 - Poor. 21 out of 622 reviews
4 - Poor
21
Rating 2 - Terrible. 37 out of 622 reviews
2 - Terrible
37
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
Reviews
10/10 Excellent
Jorge Luis
Feb 1, 2026
Liked: Cleanliness, staff & service, amenities
Todo muy bien, satisfactoria visita
Jorge Luis
Stayed 1 night in Jan 2026
8/10 Good
Leonardo
Traveled with family
Jan 2, 2026
Liked: Cleanliness, staff & service, amenities
El almuerzo fue deficiente ya que siempre estaba lieno el área de la comida y se terminaban las cosas y tardaba la persona en surtir, esperábamos mucho tiempo para solo estar esperando azúcar o crema para café.
Al pedirle a la persona crema para café y azúcar se extresaba y contestaba muy grosero, a veces decía que ya no había pan y eran las 9:00 am
Recomendación:
1.- Capacitación a la persona que está resurtiendo las cosas
2.- Comprar más pan sobre todo si está lleno el Hotel para que no se acabe y otorgar mejor servicio.
3.- La máquina de café todos los días de nuestra estancia se tenía que resetear porque llegaba a dejar de funcionar y tardaban mínimo 15 minutos para resetear la máquina
El servicio de habitación estuvo EXCELENTE y también el front desk muy amable el personal
Leonardo
Stayed 10 nights in Dec 2025
10/10 Excellent
Natalia
Traveled with family
Jan 2, 2026
Liked: Cleanliness, staff & service, amenities
La limpieza
Natalia
Stayed 3 nights in Dec 2025
10/10 Excellent
Vanessa
Dec 26, 2025
Vanessa
Stayed 1 night in Dec 2025
8/10 Good
Judy
Dec 22, 2025
Judy
Stayed 3 nights in Dec 2025
10/10 Excellent
David
Dec 3, 2025
David
Stayed 2 nights in Dec 2025
10/10 Excellent
Vanessa
Business traveler
Nov 19, 2025
Liked: Cleanliness, amenities
Las camas son deliciosas , la atención es buenísima .. el desayuno es bastante completo . Lo recomiendo al máximo.
Vanessa
Stayed 1 night in Nov 2025
6/10 Okay
Alejandro
Business traveler
Nov 18, 2025
Liked: Cleanliness
La TV pésima marca, muy mal volumen, distorsión en la imagen, sin uso.
Debe mejorar su staff, variar el desayuno, la television no se conecta apropiadamente y no permitir ruidos nocturnos como musica alta que nos tuvieron toda la semana incomodas.
Didn't like inconvenience with card access, had to go to reception for reactivated, called for issues with tv had to wait for 4 hours to be fixed. Dinning room not enough chairs, waiting for food, trays were empty on several items
En la descripción del hotel ofrecen gimnasio, está deshabilitado. La caja de seguridad no servía. Paredes muy delgadas se oye todo de un cuarto a otro. Desayuno escaso y no hay sillas suficientes en el restaurante para los huéspedes, desayunamos parados. Falta personal, servicio poco eficiente.