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L'HÎtel Québec par JARO

4.0 star property

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Photo gallery for L'HÎtel Québec par JARO

Relax by the central swimming pool surrounded by lush greenery and multiple levels with balconies.
Kitchen features a central island with a sink and stainless steel appliances, along with stackable plates and bowls.
Enjoy the view from this balcony with a wicker chair and small table, overlooking the street below.
Two single beds with white linens and a wooden headboard, a desk, and a flat-screen TV.
Relax in a serene space with a stunning beach mural, two Adirondack chairs, and a potted plant.

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
3115, avenue des HÎtels, Québec City, QC, G1W 3Z6
  • Laurier Quebec
    â€Ș13 min walk‬
  • Aquarium of Quebec
    â€Ș2 min drive‬
  • Laval University
    â€Ș3 min drive‬
  • QuĂ©bec, QC (YQB-Jean Lesage Intl.)
    â€Ș10 min drive‬

Room options

View all photos for Classic 1 Queen Bed, Partial Garden View

Classic 1 Queen Bed, Partial Garden View | 1 bedroom, premium bedding, memory foam beds, in-room safe

Classic 1 Queen Bed, Partial Garden View

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View | 1 bedroom, premium bedding, memory foam beds, in-room safe

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

7.4 out of 10
Good
(3 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for 2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed | 1 bedroom, premium bedding, memory foam beds, in-room safe

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

7.6 out of 10
Good
(35 reviews)
  • 495 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

View all photos for Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds | 1 bedroom, premium bedding, memory foam beds, in-room safe

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

8.0 out of 10
Very good
(1 review)
  • 678 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace | 1 bedroom, premium bedding, memory foam beds, in-room safe

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

8.4 out of 10
Very good
(26 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Studio 1 Queen bed and 2 Queen murphy beds (one room)

Studio 1 Queen bed and 2 Queen murphy beds (one room) | 1 bedroom, premium bedding, memory foam beds, in-room safe

Studio 1 Queen bed and 2 Queen murphy beds (one room)

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Classic Room 1 Queen Bed

Classic Room 1 Queen Bed | 1 bedroom, premium bedding, memory foam beds, in-room safe

Classic Room 1 Queen Bed

8.6 out of 10
Excellent
(70 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

1 bedroom, premium bedding, memory foam beds, in-room safe

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

8.6 out of 10
Excellent
(159 reviews)
  • 333 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

1 bedroom, premium bedding, memory foam beds, in-room safe

Adapted Room, 1 Queen and 1 Queen Murphy Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Superior Room, 2 Queen Murphy Beds, Kitchenette

Superior Room, 2 Queen Murphy Beds, Kitchenette | 1 bedroom, premium bedding, memory foam beds, in-room safe

Superior Room, 2 Queen Murphy Beds, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 387 sq ft
  • Sleeps 4
  • 2 Queen Murphy Beds

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View | 1 bedroom, premium bedding, memory foam beds, in-room safe

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

8.4 out of 10
Very good
(31 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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HÎtel Plaza Québec par JARO

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  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (2707)
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The price is $195 total
includes taxes & fees
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About this property

L'HÎtel Québec par JARO

4-star hotel in Sainte-Foy-Sillery-Cap-Rouge
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Weekly housekeeping is available.
L'HÎtel Québec par JARO offers 204 accommodations with fireplaces and safes. Memory foam beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, L'HÎtel Québec par JARO provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a terrace, a complimentary children's club, and a vending machine. Complimentary covered self parking is available on site.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Le 10 Vagues - Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Uncovered extended parking on site (CAD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 8.50 to 16.50 for adults and CAD 5 to 9.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Le 10 Vagues

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Crib (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are available for CAD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 8.50 to 16.50 for adults, and CAD 5.00 to 9.5 for children
  • Uncovered extended parking fee: CAD 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 074152, 2025-11-30

We should mention

Pool access available from 9:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

LHotelQuébec Hotel
LHotelQuébec Hotel
LHotelQuébec Québec City
LHotelQuébec Hotel Québec City

L'HÎtel Québec par JARO Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 992 out of 1988 reviews
Rating 8 - Good. 588 out of 1988 reviews
Rating 6 - Okay. 254 out of 1988 reviews
Rating 4 - Poor. 92 out of 1988 reviews
Rating 2 - Terrible. 62 out of 1988 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Laura

Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Natasha

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Apr 2025

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

francisco

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Danielle

Stayed 1 night in Apr 2025

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

andree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the shopping center and staff very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Aramis

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar muito agradĂĄvel para passar o dia em famĂ­lia, minha filha adorou a piscina, o restaurante as comidas sĂŁo bem boas.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ryan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for kids, mini resort
Stayed 1 night in Apr 2025

10/10 Excellent

Lucie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The activities for the kids
Stayed 4 nights in Apr 2025

8/10 Good

shakti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for family with kids !!! Will come again .
Stayed 1 night in Apr 2025

6/10 Okay

Cris

Traveled with family
Liked: Staff & service, amenities
There is major construction around the hotel, so navigating with all the detour signs was very difficult. The hotel shows its age, and the central smell of chlorine hits you upon entry like it's an indoor water park. The staff and service were excellent, so I have no complaints with that. Many families on a tight budget would have no issue with the hotel. However, I'm unsure if we will consider the hotel again the next time we are in Quebec.
Stayed 2 nights in Apr 2025

6/10 Okay

Yuet Yan

Traveled with family and small children
Lots of construction outside hotel, staff were alway busy but not attentive, rooms are aging and the pool water was not clear.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fonda

Stayed 2 nights in Apr 2025

6/10 Okay

Leila

Traveled with family and small children
Liked: Amenities
Positive: reception very polite and fast Bed sheets and room was clean Swimming pool is beautiful It has splash pad Free parking spot Negative: Don’t ask extra coffee or anything else from the workers, specially Martin, talk to receptionist only Hot tub was smelly The hotel is far from old Quebec Alittle outdated, needs to change the rugs
Stayed 2 nights in Apr 2025

10/10 Excellent

venna

Stayed 4 nights in Apr 2025

10/10 Excellent

Leanne

Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parfait pour des vacances en famille
Stayed 1 night in Apr 2025

6/10 Okay

Timothy

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Helene

Traveled with family
Liked: Cleanliness, staff & service, room comfort

ExtrĂȘmement decu

Il serait important de mentionnĂ© sur. Votre site que le sĂ©jour de fds et de semaine est trĂšs diffĂ©rent . PremiĂšrement, lorsqu’il y a un bris pour un service et que cela concerne notre journĂ©e complĂšte , cela devrait ĂȘtre dĂ©dommagĂ© .. vu les heures d’arrivĂ©e ( on s’entend que 17h avec des jeunes enfants .. et 11h et ouverture de lieu a 9h et en retard aussi
 pas bcp de temps . aucune animation ni divertissement de votre rĂ©putation.. aucune . Je consens que c’est une pĂ©riode tranquille mais 50$ de diffĂ©rence .. et aucune musique le soir dans la piscine comme d’habitude , aucun CinĂ©ma en bas., Aucun spectacle ou autre .. bcp d’option dispo peut se faire malgrĂ© le peu de monde
 rien du tout ! ..que seulement une piscine et un module qui on fait rapidement le tour . Le spa a Ă©tĂ© en rĂ©paration toute la journĂ©e et soirĂ©e le 10 avril sĂ©jour trĂšs dĂ©cevant mais le personnel tjs accueillant et non leur faite mais trĂšs déçu vu la rĂ©putation que vous avez . Aucune aucune animation - divertissement que ça.. on arrive et on se fait dire cela.. trĂšs trĂšs dĂ©cevant plus la rĂ©partie. Du soa .. j’ai payĂ© pour cela Ă  ce que je sache 

Stayed 2 nights in Apr 2025

8/10 Good

Marc

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025