Hotel Riu Palace Macao - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Hotel Riu Palace Macao - Adults Only - All Inclusive

6 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Aerial view
Lobby sitting area
Exterior
2 outdoor pools, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Room service

Explore the area

View in a map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Place, Splash Water Park
    ‪3 min walk‬
  • Place, Arena Gorda Beach
    ‪5 min walk‬
  • Place, Punta Blanca Golf Course
    ‪16 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪25 min drive‬

Room options

Suite (U)

8.4 out of 10
Very good
(20 reviews)
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

8.6 out of 10
Excellent
(4 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, U)

8.6 out of 10
Excellent
(16 reviews)
  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, B2C-US)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, B2C-US)

  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, B2C-US)

  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (C)

  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe | C)

10.0 out of 10
Exceptional
(2 reviews)
  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | C)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

8.8 out of 10
Excellent
(13 reviews)
  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, L)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (Superior, E)

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, L)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (B2C-CA)

  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe | B2C-CA)

  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | B2C-CA)

  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, U)

10.0 out of 10
Exceptional
(2 reviews)
  • 427 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, U)

9.0 out of 10
Wonderful
(4 reviews)
  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club, L)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Double Room (Swim-up, Deluxe Elite Club, L)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite Deluxe Vista al Mar Elite Club (L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Swim-up Junior Suite Deluxe Vista al Mar Elite Club (L)

  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club (U) )

10.0 out of 10
Exceptional
(2 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

10.0 out of 10
Exceptional
(2 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club (C) )

  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | Deluxe Elite Club | C)

  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, E)

  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe, Elite Club, E)

  • 427 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-up, Deluxe Elite Club, E)

  • 427 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room Premium

  • 430 sq ft
  • Sleeps 3

Double Room Premium

  • 430 sq ft
  • Sleeps 2

Suite Junior with Garden View

  • 430 sq ft
  • Sleeps 3

Room Premium with Sea View

  • 430 sq ft
  • Sleeps 2

Double Room Premium with Sea View

  • 430 sq ft
  • Sleeps 2

Suite, Ocean View (Elite Club (U))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (U) )

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (C))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Deluxe - Elite Club (C) )

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (B2C-US))

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Elite Club (B2C-CA))

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (B2C-US))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club (B2C-CA))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Junior

  • 333 sq ft
  • Sleeps 3

Room Superior

  • 333 sq ft
  • Sleeps 3

Suite

  • 559 sq ft
  • Sleeps 2

Junior Suite (Superior, U)

8.0 out of 10
Very good
(50 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Similar properties

About this property

Hotel Riu Palace Macao - Adults Only - All Inclusive

4.5-star property in Bávaro
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Macao - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Macao - Adults Only - All Inclusive offers 476 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Some rates at Hotel Riu Palace Macao - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Macao - Adults Only - All Inclusive features a full-service spa, a complimentary water park, and 2 outdoor swimming pools. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 7 bars/lounges and a swim-up bar. A computer station is located on site and wireless Internet access is complimentary.

This luxury property also offers a nightclub, a hot tub, and a fitness center. Guests can use the outdoor pool at a partner property. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in September 2023.

Hotel Riu Palace Macao - Adults Only - All Inclusive has designated areas for smoking.

El Patio - This buffet restaurant serves breakfast, lunch, and dinner.
Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Krystal - This restaurant is located by the pool. Open daily.
Volare - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Elite Club - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Hotel Riu Palace Macao - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Elite Club
  • Kabuki
  • Krystal
  • Volare

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Beach volleyball
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2023
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Macao All Inclusive
Macao Palace
Macao Riu
Macao Riu Palace
Palace Macao
Palace Macao Riu
Riu Palace Macao
Riu Palace Macao All Inclusive
Riu Palace Macao All Inclusive Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Adults All Inclusive Punta Cana
Riu Palace Macao Adults All Inclusive
Riu Palace Macao Adults Punta Cana
Riu Palace Macao Adults
Riu Palace Macao Adults All Inclusive All-inclusive property
Riu Palace Macao Inclusive
Riu Macao Inclusive Inclusive
Riu Palace Macao Adults Only All Inclusive
Riu Palace Macao – Adults Only All Inclusive
Hotel Riu Palace Macao - Adults Only - All Inclusive Punta Cana

Reviews

Hotel Riu Palace Macao - Adults Only - All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 558 out of 1017 reviews
Rating 8 - Good. 243 out of 1017 reviews
Rating 6 - Okay. 108 out of 1017 reviews
Rating 4 - Poor. 53 out of 1017 reviews
Rating 2 - Terrible. 55 out of 1017 reviews

Reviews

8/10 Good

Alexandrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and the place was clean all the time. There could have been more activities like Zumba or other games around the pool. Apart from that and the seaweed, it was a good experience.
Stayed 3 nights in Aug 2025

6/10 Okay

Gregory Oliver

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Very disappointed. Will not be back. Food was horrible, other than the Japanese restaurant was very good. Most of the staff was rude. Rooms smelled mildewy. Rooms and facility was clean .
Stayed 4 nights in Aug 2025

10/10 Excellent

Juwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great customer service
Stayed 3 nights in Aug 2025

10/10 Excellent

John Robert Lancaster

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenary was excellent, really enjoyed the swim up bars
Stayed 4 nights in Aug 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
RIU did not disappoint. We take an annual honeymoon and decided to spend this one in paradise; with great amenities, escuisite food and excellent staff. Room was comfortable and very clean, mini bar and spirit dispenser a plus. Staff was attentive to every request and grounds were exceptionaly manicured. This hotel is refurbished but it's clear how well it's maintained. Cons, but understood; DR is humid. Rooms are well air conditioned but one opening of a window will lead to damp rooms. Our mini frig was not working because it was left open and it iced over. I closed it properly and it defrosted overnight. The complex has 4 other hotels that we explored and we are making plans to return with our children. Evening shows were fun and entertainment team kept up the good vibes. we like the high octane party atmosphere of RIU party and disco opcions but also enjoyed some full relax days. Nice to now both are ready to suit our moods.
Stayed 6 nights in Aug 2025

4/10 Poor

Ivett

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Fabian

Liked: Cleanliness, amenities, property conditions & facilities
Is excellent vacation the food the stafe perfect
Stayed 7 nights in Aug 2025

8/10 Good

Juanita

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What I like about this Riu Hotel are the pool, foods and we can visit to all Riu Resorts. The beach is disappointing because there is to much seaweeds around, we didn’t enjoy swimming to the beach at all!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jacquette'

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent, service good and good entertainment
Stayed 6 nights in Aug 2025

10/10 Excellent

Savitri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was absolutely amazing!
Stayed 3 nights in Aug 2025

8/10 Good

Tammy L.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful, the pool water was warm like bath water, so it was not refreshing, and could have been cleaned better. The beach area was gorgeous, sadly though the seaweed took away the enjoyment of the beach.
Stayed 4 nights in Aug 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great I definitely going back
Stayed 3 nights in Aug 2025

8/10 Good

Jissell

Stayed 3 nights in Aug 2025

8/10 Good

Ivan

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Steven Rivera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing people helping all the time cleaning and making sure everybody leaves with the best experience. Food is not the best compared with other Riu facilities. Entertainment was amazing. I wish Dominican music and Dominican food could be more present.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and room was great, will be back for sure. All the entertainment staff (Willie, Richard, Idari, George sorry can't remember all their names, you made our trip amazing and fun. Shakira from the Sports Bar you are awesome, your smile will be missed.
Stayed 7 nights in Aug 2025

8/10 Good

Winston

Stayed 5 nights in Aug 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Lawrence, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continuous, activities for adult to enjoy Nonstop!
Stayed 4 nights in Aug 2025

10/10 Excellent

Keishlas

Stayed 3 nights in Aug 2025

10/10 Excellent

Alvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor que me he quedado en Punta Cana
Stayed 3 nights in Aug 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I paid for wasn’t available once arriving so they told me that it would be available the next day and the next day I was transferred to a room that someone already was in and I accidentally barged in on them. I then went down to the lobby to let them know that they overbooked a room and then they still proceeded to book me to a different room with a smaller bed. Then after going back down to let them know that I still didn’t receive the proper room they then gave me a room where the tv didn’t work and was damaged for which they told me that someone would come and fix the tv but when they arrived I was told that the tv was too damaged and would be replaced but never replaced it. I was offered another room bc to have to move into a different room every night of my stay was a major inconvenience and didn’t allow me to enjoy my stay. The sewage seemed like it was stopped up bc it was a constant smell not only in every room I went into also around certain parts of the property which had me sickly my whole trip. Some of the employees were friendly but most of them stereotype you and you can tell by the interaction btwn different ppl as if you personally did something to them.
Stayed 4 nights in Aug 2025