Hotel Riu Palace Bavaro - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Bavaro - All Inclusive

Aerial view
9 bars/lounges, 3 swim-up bars, 3 poolside bars
Coffee shop
Reception hall
8 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa de Arena Gorda, Higuey Riu Complex, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪2 min walk‬
  • Place, Splash Water Park
    ‪5 min walk‬
  • Place, Punta Blanca Golf Course
    ‪19 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪26 min drive‬

Room options

Junior Suite (U)

8.2 out of 10
Very good
(105 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | U)

8.2 out of 10
Very good
(121 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (L)

9.4 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior (+18 yrs. Room), E)

8.0 out of 10
Very good
(1 review)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, L)

9.0 out of 10
Wonderful
(2 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Villa (Junior Suite | 18+ | B2C-CA)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

8.0 out of 10
Very good
(11 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Villa (Junior Suite | 18+ | C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior, E)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | U)

7.8 out of 10
Good
(27 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Villa Junior Suite Superior (L)

7.6 out of 10
Good
(4 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | C)

8.2 out of 10
Very good
(10 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Room (Friends & Family | U)

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends & Family, Tropical View | U)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Family Suite, 2 Bedrooms (U)

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Junior Suite (Superior | Elite Club | 18+ | U)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | U)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | U)

  • 2 bedrooms
  • Sleeps 2
  • 2 King Beds

Junior Suite, 2 Bedrooms (U)

8.0 out of 10
Very good
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | U)

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Superior | L)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Family Room (L)

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room (Superior | L)

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room, 2 Bedrooms (L)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite (Superior | Elite Club 18+ | L)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Pool | Elite Club 18+ | L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Pool |Front Sea View|Elite Club 18+|L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room (Friends&Family,Tropical View | B2C-US)

  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Room (Friends & Family, B2C-US)

  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds and 2 Twin Beds

Junior Suite, Connecting Rooms (Tropical View | B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | B2C-US)

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

Family Room (E)

  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room, Courtyard View (E)

  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | +18 | E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club | +18 | SwimUp | E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Elite Club | +18 | SwimUp | E)

  • Sleeps 2
  • 1 King Bed

Room (Friends & Family | C)

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends & Family, Tropical View | C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Family Suite, 2 Bedrooms (C)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Suite, Beachfront (Swim-Up | Elite Club | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | C)

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim-Up | Elite Club | 18+ | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms (Tropical View | C)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite, Beachfront (Swim-Up | Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite (Swim Up | Elite Club | 18+ | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | B2C-CA)

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Room (Friends & Family | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends&Family,Tropical View | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Suite, Ocean View (Elite Club | U)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | L)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Riu Palace Bavaro - All Inclusive

4.5-star property in Bávaro
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Bavaro - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Housekeeping is available on request.
Hotel Riu Palace Bavaro - All Inclusive offers 994 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor tennis courts, a health club, and a complimentary water park with waterslides are featured at the property. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Hotel Riu Palace Bavaro - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Bavaro - All Inclusive features a full-service spa, a complimentary water park, and 7 outdoor swimming pools. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 swim-up bars and 9 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Art Deco property also offers a children's pool, a health club, and a steam room. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in September 2024.

Hotel Riu Palace Bavaro - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Taino - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Krystal - Gourmet - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Zen - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
La Bámbola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Agave - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Windsurfing

Land activities

Fitness facilities
Volleyball
Kids club

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 8 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Krystal - Gourmet
  • La Bámbola
  • Taino
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • 7 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 7 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 18 buildings
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Renovated entire property - September 2024
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Bavaro
Bavaro All Inclusive
Bavaro Palace
Bavaro Palace All Inclusive
Palace Bavaro
Palace Riu Bavaro
Riu Bavaro
Riu Bavaro Palace
Riu Palace Bavaro
Riu Palace Bavaro All Inclusive
Riu Palace Bavaro All Inclusive Punta Cana
Riu Palace Bavaro Punta Cana
Riu Palace Bavaro All Inclusive All-inclusive property
Riu Bavaro Inclusive Punta Ca
Riu Bavaro Inclusive Inclusive
Riu Palace Bavaro All Inclusive
Hotel Riu Palace Bavaro - All Inclusive Punta Cana
Hotel Riu Palace Bavaro - All Inclusive All-inclusive property

Hotel Riu Palace Bavaro - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1200 out of 2144 reviews
Rating 8 - Good. 479 out of 2144 reviews
Rating 6 - Okay. 228 out of 2144 reviews
Rating 4 - Poor. 112 out of 2144 reviews
Rating 2 - Terrible. 125 out of 2144 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angie D

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and professional.
Stayed 3 nights in Sep 2025

4/10 Poor

Ronald Dean

Liked: Property conditions & facilities
Disliked: Staff & service
The day we went to the beach there was no sargrass at all we had a great time.
Stayed 6 nights in Sep 2025

10/10 Excellent

Henry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 4 nights in Sep 2025

10/10 Excellent

Latrenda

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay, the staff was nice. The room was clean but a little warm at night.
Stayed 4 nights in Sep 2025

10/10 Excellent

Doris Oropesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Rachel

Stayed 3 nights in Sep 2025

10/10 Excellent

Leshan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Juan Carlos Campillo

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

8/10 Good

Alexandre

Stayed 5 nights in Sep 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 9 nights in Sep 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet is very good with a lot of variety but as it is the same experience every day it is very boring they should have a menu different every day
Stayed 7 nights in Sep 2025

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Very Friendly staff. All facilities in convenient location. Riu pool party was a plus. Highly recommend.
Stayed 4 nights in Sep 2025

6/10 Okay

Rosmery Elisa

Traveled with family and small children, Traveled with group
Liked: Amenities
Too many things going on
Stayed 6 nights in Sep 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff all over the resort
Stayed 3 nights in Sep 2025

10/10 Excellent

Patricia Bouza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 9 nights in Sep 2025

10/10 Excellent

Giselly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is beautifully and good
Stayed 5 nights in Sep 2025

6/10 Okay

Lev

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Our experience started bad when we arrived we waited 2 hours to get room because they was telling me an issue with reservation 2 babies instead of 2 kids and I had to pay 704$ more than supposed to in place to get the room without an option to cancel and book another hotel. In addition they always was painting the hotel especially in the waterpark and the smell was killing. also all over the place you see they paint non stop but ceiling in the balcony was loosing some paint and falling on our things. Also huge cracks in the toiler room 6621 and a huge crack in the main area.
Stayed 5 nights in Sep 2025

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 4 nights in Sep 2025

10/10 Excellent

Alexander

Stayed 7 nights in Sep 2025

10/10 Excellent

Joscelyn

Stayed 3 nights in Sep 2025

8/10 Good

Roberto C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and the service where great. Didn't like to see few guys that had a bit too much to drink, specially at night. For that reason, I wouldn't go with kids
Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the nicest resort we stayed at during our stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Edwin, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the different pools to enjoy. I didn't like that the restaurants were putting people on waiting lists while they they had plenty of empty tables..
Stayed 9 nights in Sep 2025

10/10 Excellent

Lixandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for a nice family vacation & we didn’t want to leave. From the food, to the entertainment, to the amazing staff, this place was beyond what we expected. We absolutely loved everything about it & will definitely come back for an even longer time next time around. 1000% recommend!❤️
Stayed 4 nights in Sep 2025

10/10 Excellent

Sandra

Liked: Amenities
Love it
Stayed 4 nights in Sep 2025