Hotel Riu Palace Bavaro - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Bavaro - All Inclusive

Aerial view
9 bars/lounges, 3 swim-up bars, 3 poolside bars
Property entrance
7 outdoor pools, pool umbrellas, sun loungers
Reception hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa de Arena Gorda, Higuey Riu Complex, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪2 min walk‬
  • Place, Splash Water Park
    ‪5 min walk‬
  • Place, Punta Blanca Golf Course
    ‪19 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪42 min drive‬

Room options

Junior Suite (U)

8.2 out of 10
Very good
(109 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | U)

8.2 out of 10
Very good
(128 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (L)

9.4 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior (+18 yrs. Room), E)

8.0 out of 10
Very good
(1 review)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, L)

8.8 out of 10
Excellent
(3 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Villa with internal view

  • 452 sq ft
  • Sleeps 3

Junior Suite (B2C-CA)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Villa (Junior Suite | 18+ | B2C-CA)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

8.0 out of 10
Very good
(14 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Villa (Junior Suite | 18+ | C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior, E)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite Superior | 18+ | U)

7.8 out of 10
Good
(29 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Villa Junior Suite Superior (L)

7.6 out of 10
Good
(4 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | C)

8.2 out of 10
Very good
(10 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Room (Friends & Family | U)

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends & Family, Tropical View | U)

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Family Suite, 2 Bedrooms (U)

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Junior Suite (Superior | Elite Club | 18+ | U)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | U)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | U)

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Sleeps 2
  • 2 King Beds

Junior Suite, 2 Bedrooms (U)

8.4 out of 10
Very good
(5 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | U)

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Superior | L)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Family Room (L)

  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room (Superior | L)

  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room, 2 Bedrooms (L)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite (Superior | Elite Club 18+ | L)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Pool | Elite Club 18+ | L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Pool |Front Sea View|Elite Club 18+|L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room (Friends&Family,Tropical View | B2C-US)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Room (Friends & Family, B2C-US)

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds and 2 Twin Beds

Junior Suite, Connecting Rooms (Tropical View | B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Suite, Beachfront (Swim-Up | Elite Club | B2C-US)

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

Family Room (E)

  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Room, Courtyard View (E)

  • Sleeps 4
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Family Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | +18 | E)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club | +18 | SwimUp | E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Elite Club | +18 | SwimUp | E)

  • Sleeps 2
  • 1 King Bed

Room (Friends & Family | C)

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends & Family, Tropical View | C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Family Suite, 2 Bedrooms (C)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Suite, Beachfront (Swim-Up | Elite Club | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | C)

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim-Up | Elite Club | 18+ | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (C)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms (Tropical View | C)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Suite, Beachfront (Swim-Up | Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite (Swim Up | Elite Club | 18+ | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior | Elite Club | 18+ | B2C-CA)

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Room (Friends & Family | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds OR 1 King Bed and 1 Double Bed

Room (Friends&Family,Tropical View | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed OR 3 Double Beds

Suite, Ocean View (Elite Club | U)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Elite Club | L)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (Tropical View | E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 5

Room Superior with internal view

  • 452 sq ft
  • Sleeps 3

Double Room Superior with internal view

  • 452 sq ft
  • Sleeps 5

Family Room -5 guests-

  • 559 sq ft
  • Sleeps 5

Family Room -5 guests- Superior with internal view

  • 559 sq ft
  • Sleeps 5

Family Room -6 guests-

  • 753 sq ft
  • Sleeps 6

Suite Premium

  • 462 sq ft
  • Sleeps 3

Room Premium with Pool View

  • 462 sq ft
  • Sleeps 2

Suite Premium with Pool View

  • 635 sq ft
  • Sleeps 2

Suite Premium with Sea View

  • 635 sq ft
  • Sleeps 2

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 3

Similar properties

About this property

Hotel Riu Palace Bavaro - All Inclusive

4.5-star property in Bávaro
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Bavaro - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Housekeeping is available on request.
Hotel Riu Palace Bavaro - All Inclusive offers 994 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor tennis courts, a health club, and a complimentary water park with waterslides are featured at the property. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Hotel Riu Palace Bavaro - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Bavaro - All Inclusive features a full-service spa, a complimentary water park, and 7 outdoor swimming pools. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 swim-up bars and 9 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Art Deco property also offers a children's pool, a health club, and a steam room. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in September 2024.

Hotel Riu Palace Bavaro - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Taino - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Krystal - Gourmet - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Zen - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
La Bámbola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Agave - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Windsurfing

Land activities

Fitness facilities
Volleyball
Kids club

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 8 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Krystal - Gourmet
  • La Bámbola
  • Taino
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • 7 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 7 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 100% renewable energy
  • 18 buildings
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Renovated entire property - September 2024
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Bavaro
Bavaro All Inclusive
Bavaro Palace
Bavaro Palace All Inclusive
Palace Bavaro
Palace Riu Bavaro
Riu Bavaro
Riu Bavaro Palace
Riu Palace Bavaro
Riu Palace Bavaro All Inclusive
Riu Palace Bavaro All Inclusive Punta Cana
Riu Palace Bavaro Punta Cana
Riu Palace Bavaro All Inclusive All-inclusive property
Riu Bavaro Inclusive Punta Ca
Riu Bavaro Inclusive Inclusive
Riu Palace Bavaro All Inclusive
Hotel Riu Palace Bavaro - All Inclusive Punta Cana
Hotel Riu Palace Bavaro - All Inclusive All-inclusive property

Hotel Riu Palace Bavaro - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1281 out of 2273 reviews
Rating 8 - Good. 507 out of 2273 reviews
Rating 6 - Okay. 241 out of 2273 reviews
Rating 4 - Poor. 120 out of 2273 reviews
Rating 2 - Terrible. 124 out of 2273 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is huge! Lots to do. A lot of pools with variety of entertainment. Close to all other Riu hotels. Great beach!
Stayed 7 nights in Dec 2025

2/10 Terrible

Sheanell

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible resort, horrible food
Stayed 3 nights in Dec 2025

8/10 Good

Amy

Liked: Property conditions & facilities
Clean, staff was great, food was just okay
Stayed 7 nights in Dec 2025

4/10 Poor

Deval

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Amenities
The room was fine and the overall property was clean and well maintained. However, the service level, food options, and food quality were extremely poor. Communication was very difficult, and most requests were either unavailable or handled with reluctance. For example, when we asked for basketballs or other sports equipment, the staff was uncooperative and we had to search for a manager to get any help. Restaurant services were very poor, and at one of the restaurants it took about 1.5 hours to receive our food. Vegetarian food was a major challenge as well. Every time we requested vegetarian options, the restaurants were unwilling to accommodate. The check-in process was also unnecessarily long. Even after completing online check-in in advance, we still spent about 45 minutes at the desk to receive our room. Transportation was equally disappointing. Although the hotel provides airport transfers, the wait was extremely long. After walking a long distance with luggage, we finally received a ride to the hotel. The return trip to the airport was similar; we were sent to multiple desks to get confirmation before finally being assisted. Overall, the experience was cumbersome and far more difficult than it needed to be. This was our first stay at a Riu Hotel & Resort, and based on this experience, we are unlikely to stay at another Riu property in the future.
Stayed 8 nights in Dec 2025

8/10 Good

Leonardo

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The room is good and clean, the hotel is Beautiful and modern, but, the employies are not polite.
Stayed 7 nights in Dec 2025

8/10 Good

Sarabjeet

Traveled with family
Liked: Cleanliness, amenities
The rooms were great. The property is in good shape. However the food is average.
Stayed 4 nights in Dec 2025

10/10 Excellent

Melvin

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and cleaned daily, the staff was friendly, the amenities were excellent, the entertainment pretty good and the food was grrreat!
Stayed 4 nights in Dec 2025

6/10 Okay

Iryna, Indian Creek

Stayed 7 nights in Dec 2025

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place.
Stayed 7 nights in Dec 2025

6/10 Okay

Srinivasulu

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Bathroom amenities like hand wash, shampoo, conditioner, body wash are not refilled until I called the front desk. Water bottles are not placed daily either even though we ran out of them. Food quality was not bad
Stayed 5 nights in Dec 2025

10/10 Excellent

Suresh Kumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained resort. Lots of food options to choose. Room mini bar is restocked every day. Friendly and helpful staff. Overall best All Inclusive resort for a relaxing vacation.
Stayed 4 nights in Dec 2025

10/10 Excellent

Tito Jesús

Stayed 5 nights in Dec 2025

2/10 Terrible

Cyrus Rufas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The food was bad and got me sick
Stayed 5 nights in Dec 2025

10/10 Excellent

Sojimon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean room, courteous staff, great food choices, pleasant environment, posh amenities.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ted

Stayed 4 nights in Dec 2025

8/10 Good

Jennifer Lynn

Stayed 7 nights in Dec 2025

8/10 Good

tiffany

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean resort, good food, plenty of food options! Plenty of pools good drinks
Stayed 4 nights in Dec 2025

10/10 Excellent

FRANCISCO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staffs, Foods Elite Club Services... entertainment could use improvements......Cleaning of the room.. vacuum and sweeping and or mopping the floor...
Stayed 5 nights in Dec 2025

8/10 Good

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Yes everything was fine
Stayed 7 nights in Dec 2025

4/10 Poor

Rami, River Forest

Traveled with family
Liked: Property conditions & facilities
I had a negative experience at the RIU Palace Bavaro, which compelled me to share my thoughts despite usually giving five-star reviews. 1) Our reserved rooms were unavailable upon arrival. I had booked adjacent double rooms for my family, but instead, we were offered an "upgrade" with only one bed. After two hours of negotiation and moving from room to room, we ended up in separate rooms half a mile apart. The staff showed no acknowledgment of their mistake, and the manager refused to speak with me. The next day, we were asked to check out at 12 to receive our correct rooms at 3, being left without accommodations for three hours! I refused to do so, and they agreed reluctantly. At a minimum, RIU should have comped us or reimbursed us for our first night of stay at a minimum. They did not even apologize. 2) The food was disappointing. Although the resort has many restaurants, long lines prevent most guests from dining in, forcing them to settle for a buffet with tasteless and low-quality options. Three family members suffered from food poisoning, and my son often went hungry. 3) The TV remote was missing from one room, and after multiple calls and a visit to reception, it took too long to resolve. We had to cover the TV to sleep, and the technician was careless, failing to test the TV after delivering the remote. 4) While most staff were friendly, many lacked professionalism. When addressing issues, they often became defensive and shifted blame instead of apologizing.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael A

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect staff was welcoming and wonderful food was very good. Will return soon for more relaxation .Thanks have wonderful and prosperous New Year.
Stayed 5 nights in Dec 2025

8/10 Good

Natalia

Stayed 4 nights in Dec 2025

10/10 Excellent

Yanet Perez

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay!
Stayed 5 nights in Dec 2025

10/10 Excellent

Sarjukumar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay with great hospitality and the best customer service. Highly recommend for all inclusive experience.
Stayed 5 nights in Dec 2025

2/10 Terrible

Mansoor

Liked: Staff & service
Disliked: Cleanliness, amenities
Booked 2 rooms both rooms sheets weren’t changed and it had red stains which looked like blood and we had bug bites for the 1st 2 days from the bed we were sleeping in. Also I noticed roach in one of the bedrooms and I complained to the manager at RIU palace Bavaro his name is Erik. He said he would look into it and I asked him what is he going to do about it and if they can compensate us but he never got back to me. They did change the sheets for the last 2 days of my stay however I would like to receive refund back for the 1st 2 days of my stay there.
Stayed 5 nights in Dec 2025