Hotel Riu Jalisco - All Inclusive

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel Riu Jalisco - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Aerial view
Lobby
8 restaurants, breakfast, dinner, brunch served; international cuisine
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Av. De los Cocoteros, sn-Lote K, Nuevo Nayarit, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪3 min drive‬
  • Place, Flamingos Golf Club
    ‪7 min drive‬
  • Place, El Tigre Golf at Paradise Village
    ‪12 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪26 min drive‬

Room options

Suite Junior

  • 559 sq ft
  • Sleeps 2

Double Room (M)

8.2 out of 10
Very good
(31 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room (M)

7.8 out of 10
Good
(16 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Double Room (L)

  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (E)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room (U)

7.8 out of 10
Good
(34 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Sofa Bed

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Room (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Sofa Bed

Double Room (U)

8.2 out of 10
Very good
(110 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (C)

8.8 out of 10
Excellent
(45 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (C)

8.8 out of 10
Excellent
(17 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Sofa Bed

Double Room, Connecting Rooms (U)

7.4 out of 10
Good
(3 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 4 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

Double Room, Connecting Rooms (L)

  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Family Room (Kids Free | C)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Sofa Bed

Double Room, Garden View (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (U)

  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, Garden View (U)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Family Room, 3 Bedrooms, Garden View (U)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 3 Queen Beds

Double Room, Garden View (M)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room, Garden View (M)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Family Room, 3 Bedrooms, Garden View (M)

  • 710 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 3 Queen Beds

Double Room, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Family Room, 3 Bedrooms, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Family Room, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room, Garden View (C)

9.0 out of 10
Wonderful
(6 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Garden View (C)

  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Garden View (B2C-CA)

  • Sleeps 6
  • 1 King Bed

Family Room, Garden View (C)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Family Room, Garden View (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Family Room, 3 Bedrooms, Garden View (B2C-CA)

  • Sleeps 7
  • 2 Double Beds

Family Room, 3 Bedrooms, Garden View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 3 Queen Beds

Family Room, Garden View (Kids Free | C)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Family Room, Garden View (Kids Free | B2C-CA)

  • Sleeps 4
  • 1 King Bed

Family Room, Garden View (L)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

Double Room, 2 Bedrooms, Garden View (L)

  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Garden View (L)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (E)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Room, Garden View (E)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 3 Bedrooms, Garden View (E)

  • 710 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Ocean View (U)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Double Room, Partial Ocean View (M)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Double Room, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Double Room, Partial Ocean View (C)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Double Room, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (U)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (M)

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (B2C-US)

  • Sleeps 6
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (C)

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (B2C-CA)

  • Sleeps 6
  • 1 King Bed

Family Room, Sea Facing (U)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Room, Sea Facing (M)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Room, Sea Facing (B2C-US)

  • Sleeps 4
  • 1 King Bed

Family Room, Sea Facing (C)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Room, Sea Facing (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Double Room, Connecting Rooms (E)

  • 603 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Garden View (E)

  • 603 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Partial Ocean View (E)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Family Room, 3 Bedrooms, Sea View (E)

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed

Family Room, Sea Facing (E)

  • 334 sq ft
  • Sleeps 4
  • 1 King Bed

Suite with Sea View

  • 559 sq ft
  • Sleeps 2

Double Room Standard

  • 301 sq ft
  • Sleeps 4

Family Room -6 guests- Standard

  • 721 sq ft
  • Sleeps 6

Quadruple Room Standard

  • 344 sq ft
  • Sleeps 4

Similar properties

About this property

Hotel Riu Jalisco - All Inclusive

3.5-star Nuevo Nayarit property walkable to Bay of Banderas
At Hotel Riu Jalisco - All Inclusive, spend the day on the beach where you can enjoy surfing/body boarding. Then return for a meal at one of the property's 8 restaurants. Housekeeping is available on request.
Hotel Riu Jalisco - All Inclusive offers 820 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Riu Jalisco - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Jalisco - All Inclusive features 4 outdoor swimming pools, a health club, a sauna, and a children's pool. Dining is available at one of the property's 8 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 8 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This all-inclusive property also offers a nightclub, a complimentary children's club, and an arcade/game room. Complimentary self parking is available on site. A total renovation of this property was completed in December 2025.

Hotel Riu Jalisco - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and noon.
Chipotle - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Agave - This buffet restaurant specializes in Mexican cuisine and serves brunch and dinner. Open daily.
Sakura - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Duomo - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Steak House - This steakhouse serves dinner only. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 8 bars/lounges
  • 8 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Chipotle
  • Duomo
  • Sakura
  • Steak House

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Health club
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 6 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - December 2025
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Hotel Riu Jalisco - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 745 out of 1542 reviews
Rating 8 - Good. 396 out of 1542 reviews
Rating 6 - Okay. 214 out of 1542 reviews
Rating 4 - Poor. 93 out of 1542 reviews
Rating 2 - Terrible. 94 out of 1542 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lorna, Edmonton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were helpful and friendly. The whole place was spotless. The buffet had a lot of variety of food and I loved the ice cream and coffee shop easy access. It was great to have the staff walk around and deliver popsicles and fruit/veggie cups around the pools in the afternoon. Not being able to make dinner reservations on line was annoying. Beds are firm and bedding was very nice.
Stayed 7 nights in Jan 2026

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind
Stayed 4 nights in Jan 2026

10/10 Excellent

Alma

Stayed 5 nights in Jan 2026

10/10 Excellent

Dmitriy

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and very well appointed, the staff were friendly and the overall experience was fantastic
Stayed 4 nights in Jan 2026

10/10 Excellent

Dylan Nixon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Lovely staff. Drinks were great. Food was hit or miss but you can definitely find some good options, just takes a little time.
Stayed 7 nights in Jan 2026

10/10 Excellent

Shadow

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family resort.
Stayed 5 nights in Jan 2026

6/10 Okay

Marilyn Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities
The tiles around all the pool areas are very dangerous. They are slippery and then extremely slippery when wet. We are seniors and almost fell. We were very afraid for little children.
Stayed 14 nights in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
This resort was fabulous! New and clean! Great amenities and staff and beach. Nice sidewalk to go for long walks out front of resort as well. Would definitely stay again. Only thing to note- pool deck is very slippery and we did see a crocodile in the ocean!
Stayed 7 nights in Jan 2026

10/10 Excellent

Scott, Listowel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, Great food options
Stayed 7 nights in Jan 2026

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean facilities and incredibly friendly staff.
Stayed 4 nights in Jan 2026

10/10 Excellent

Tarn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time! Kids loved the pools and beach. Rooms were clean, service was friendly and great spaces to play and relax. Tile around the pool can be slippery so be aware when walking with drinks 🙂 Overall a great relaxing trip!!
Stayed 7 nights in Jan 2026

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
The rennos make everything seem brand new. Loads of seating, good service, food was decent. Put together to host lots of people in one area - it is busy but there are also quiet areas. Would give 5 stars but I think that it is reserved for yet another step above. With that said, no major complaints or issues.
Stayed 4 nights in Jan 2026

8/10 Good

Herbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding resort all-around; could use improvement in accessing specialty restaurants, ie.: there are no reservations required for any of the specialty restaurants, however, in order to gain access at opening time, one has to line up for an hour in advance to do so.
Stayed 7 nights in Jan 2026

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2026

10/10 Excellent

Andrea

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
We had an amazing stay. This resort recently went through a beautiful renovation, our room was great, clean and had everything we needed. The staff are friendly and the service was great. We would highly recommend!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Hamida

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and staff was amazing.
Stayed 5 nights in Jan 2026

10/10 Excellent

Americo

Liked: Cleanliness
Clean,service outstanding To be honest i was surprise
Stayed 3 nights in Jan 2026

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff
Stayed 7 nights in Jan 2026

10/10 Excellent

Romulo

Liked: Cleanliness, staff & service, property conditions & facilities
Yes: excellent staff👍
Stayed 9 nights in Jan 2026

10/10 Excellent

Maria I

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Jan 2026

8/10 Good

JOELENE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
everyone was very friendly, as it was just updated everything looked fresh and clean! it would be nice to have a lap pool open an hour earlier to be able to lap swim without kids, also having at least one pool open at night would have been nice. food was decent overall. having a few dinner reservations would have been nice instead of waiting in line. the food was great at the restaurants though. having fewer great options is better than a lot of options but not the best however, it would have been nice to have some other food options at the 24 hour sports bar, even fruit would have been nice. the NYE dinner was a great surprise and wonderful, It was really nice to have an adjoing room, great family place to stay
Stayed 6 nights in Dec 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ran out of bacon everydsy and when they did jave iy, bacon was litetally birny
Stayed 7 nights in Jan 2026

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our first stay at a Riu Hotel. It’s like summer camp for families! The renos are stunning. I appreciated the many eco friendly construction (and convenient) choices such as all the lights turn off when you remove the room key. The staff are engaging. Erika made our mornings better with her attentive service at breakfast and lunch.
Stayed 7 nights in Jan 2026

10/10 Excellent

JADWIGA

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff friendly
Stayed 7 nights in Dec 2025

8/10 Good

Ulderico

Stayed 5 nights in Jan 2026