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Garner Hotel Provo South by IHG

Property class: 2.5

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Photo gallery for Garner Hotel Provo South by IHG

An indoor swimming pool with clear water, surrounded by lounge chairs and a view of the outside.
A hotel with a stone facade, multiple stories, and a prominent entrance with a covered area.
A hotel room with a blue sofa, a wooden coffee table, a TV, a desk, and a window with a black blind.
A modern bathroom with a shower, a sink, and a mirror.
An indoor swimming pool with clear glass walls, a blue chair, and a metal ladder.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
The current price is $127
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
1515 S University Ave, Provo, UT, 84601
  • Place, Cinemark Provo 16
    ‪8 min walk‬
  • Place, East Bay Golf Course
    ‪13 min walk‬
  • Place, Brigham Young University
    ‪6 min drive‬
  • Airport, Provo, UT (PVU)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Bedroom

A hotel room with two beds, a desk with a TV, a lamp, and a window with a view.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a TV, a chair, a lamp, and a window with blinds.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a TV, a lamp, and a window with a view.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

A hotel room with a bed, a desk with a TV, a chair, a lamp, and a window with blinds.

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a desk with a TV, a chair, a lamp, and a window with blinds.

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible

A hotel room with a bed, a desk with a TV, a chair, a lamp, and a window with blinds.

Standard Room, 1 King Bed, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a desk with a TV, a chair, a lamp, and a window with blinds.

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A modern bathroom with a shower, a sink, and a mirror.

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room

  • Sleeps 4

Room

  • Sleeps 2

Room

  • Sleeps 2

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About this property

Garner Hotel Provo South by IHG

Hotel in East Bay
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning. Housekeeping is available on request.
Garner Hotel Provo South by IHG offers 72 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Provo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Garner Hotel Provo South by IHG provides a hot tub and a fitness center. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Garner Hotel Provo South by IHG is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Garner Hotel Provo South by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 324 out of 815 reviews
Rating 8 - Good. 276 out of 815 reviews
Rating 6 - Okay. 119 out of 815 reviews
Rating 4 - Poor. 61 out of 815 reviews
Rating 2 - Terrible. 35 out of 815 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed by all the staff and they made our short stay very pleasant.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful, kind and the room, pool, exercise and breakfast area very clean.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the pool was good. We enjoyed our stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night here. Room was very clean, staff was friendly and helpful. All you could ask for in a hotel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, quiet and comfortable beds
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With our IHG rewards we were able to get an early check in that theses travelers greatly appreciated! Very clean beds and linens nice and comfy . Would choose it again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect! This is an excellent example of what a hotel should be. Great work, guys!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From beginning to end of stay, everything was great.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms and friendly staff. Enjoyed a delicious cookie upon arrival . Would stay again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff Carona was very helpful and professional. We plan to book the hotel annually because of her. All the staff was friendly and property are well maintained.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and the hotel was very clean. Loved the room.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our floor had recently been refurbished.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and room to stay in for the night after a long day of driving. The bed was comfy with large plush pillows. Appreciated the well working AC unit. The gym and pool were open late enough to enjoy upon my evening arrival and breakfast was available till 9:30 the following morning. My favorite part was the front desk staff- polite, helpful, personable. My only qualms are the limited parking and the thin windows. But other than those two things my pup and I enjoyed our stay!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Hotel was a bit tricky to park around with my SUV but not impossible. Room was clean and quiet. Breakfast was good.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just needed a clean, friendly, welcoming place for an overnight stay and we found it here. My wife, our puppy, Layla, and myself were treated well for a reasonable cost. We'll stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Clean room. Love the fresh brewed coffee on demand. Breakfast was good. 2nd time we’ve stayed here.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Stayed for a night.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was an outdoor seating area or a patio to read a book or visit with friends outside. Staff was super nice! Microwave in the room would be nice too
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated and apparently rebranded, I was very pleased with the experience. Friendly staff and the room was unusually complete for a moderately priced place. Things like nightlight in the bathroom & hooks to hang clothes on are left out in so many places these days. The breakfast area was particularly well stocked and being looked after. Would stay here again. I also appreciated not being charged for parking which has become too common for places where every guest arrives by car due to location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem...I am normally hyper critical about places, but this place was incredible. Not fancy, which it does not try to be. From the minute we arrived till the second we left. The most helpful and friendly staff I have ever encountered and I travel quite allot. Amenities are well kept and available for use extended hours so you can actually enjoy them...but again, can't say enough about the staff. We come up here quite often, this is my new Go-To!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were incredibly impressed with our stay. The staff was super friendly, the renovations looked fantastic and the price was low for the value. We would stay here 10/10 times.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. The room and hotel were fine, especially for the price. Unfortunately, the hotel has bring spot lights shining on the building. Even with the blackout shade, our room felt like complete daylight. Unless you sleep with a mask, you’re not going to sleep well.
This photo was at 2:00 in the morning.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fantastic. The Breakfast was always well stocked. Each time I entered the lobby I was greeted with a smile and a hello. The bed was comfortable with plenty of pillows to help for a great night sleep. Stayed in a handicapped room with no tub which made showering using the shower chair provided easy and convenient Parking was fine. As the heat comes covered parking would be nice but in the winter should be no problem. The entrance to parking lot is a bit steep but that is how it is in most properties. The hotel is older and has been refurbished so don't expect Plaza Hotel, but they take care of the property and great staff are helpful and kind.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Breakfast was good Didn’t use gym or pool
Stayed 1 night in Mar 2026