Beginning of main content

Get an overview of this hotel
4-star Port Alfred guest house in West Bank

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Laundry facilities
Smoke-free property

Location

Located in West Bank, this guesthouse is within 1 mi (2 km) of The Royal Port Alfred Golf Club and Kelly's Beach. Fish River Sun Golf Course and East Beach are also within 2 mi (3 km).

Property Features

An outdoor pool, dry cleaning, and laundry facilities are available at this smoke-free guesthouse. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite.

Room Amenities

All 5 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with satellite channels. Other amenities available to guests include patios, premium bedding, and coffee makers.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: ZAR 80 for adults and ZAR 50 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 6 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place.

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Host will greet you

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

24-hour pool access

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Hotel Names

  • Sheilan House Hotel Port Alfred
  • Sheilan House Hotel
  • Sheilan House Port Alfred
  • Sheilan House
  • Sheilan House Port Alfred, South Africa - Eastern Cape
  • Sheilan Port Alfred
  • Sheilan House Guesthouse Port Alfred
  • Sheilan House Guesthouse
  • Sheilan House Guesthouse
  • Sheilan House Port Alfred
  • Sheilan House Guesthouse Port Alfred

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Sheilan House features an outdoor pool, a terrace, and tour/ticket assistance. Wireless Internet access is complimentary. This Port Alfred guesthouse also offers barbecue grills, a garden, and laundry facilities. Complimentary self parking is available on site. A total renovation of this property was completed in March 2013.

Sheilan House is a smoke-free property.

  • Barbecue grill(s)
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Laundry facilities
  • Tours/ticket assistance
  • Year Built - 2004
  • Total number of rooms - 5
  • Free self parking
  • Number of floors - 1
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool waterfall
  • Number of buildings/towers - 1
  • Outdoor pool
  • Airport transportation (surcharge)
  • Smoke-free property
  • Garden
  • 24-hour pool access
  • Off-street parking

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Room Amenities

Sheilan House offers 5 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to patios. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Satellite television is provided. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Patio
  • Premium bedding
  • Free bottled water
  • Microwave
  • Cookware, dishware, and utensils
  • Access via exterior corridors
  • Satellite TV service
  • Free WiFi
  • Separate bedroom
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bedrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Electrical adapters/chargers
  • Laptop-friendly workspace

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • No elevator (single level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the guesthouse include an outdoor pool.

  • Health or beauty spa nearby

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?