See all properties

Hotel Riu Palace Aruba - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Aruba - All Inclusive

Aerial view
Balcony view
5 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Lobby
2 outdoor pools, pool umbrellas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Parking included

Explore the area

View in a map
J.E. Irausquin Blvd 79, Noord
  • Place, Palm Beach
    ‪2 min walk‬
  • Place, The Casino at Hilton Aruba
    ‪4 min walk‬
  • Place, Hyatt Regency Casino
    ‪10 min walk‬
  • Airport, Oranjestad (AUA-Queen Beatrix Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, Partial Ocean View (U)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (U)

8.0 out of 10
Very good
(264 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(116 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (U)

Free minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (U)

9.0 out of 10
Wonderful
(6 reviews)
  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (L)

Free minibar, in-room safe, desk, blackout drapes

Standard Double Room (L)

8.6 out of 10
Excellent
(4 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (L)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (L)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (L)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(2 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (B2C-US)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (B2C-US)

  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (C)

Free minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (C)

8.0 out of 10
Very good
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (ROH | C)

Free minibar, in-room safe, desk, blackout drapes

Double Room (ROH | C)

9.8 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (U)

Free minibar, in-room safe, desk, blackout drapes

Suite (U)

7.4 out of 10
Good
(6 reviews)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Sea View (L)

Free minibar, in-room safe, desk, blackout drapes

Suite, Jetted Tub, Sea View (L)

  • 656 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Free minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (L)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (E)

Free minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (E)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-US)

Free minibar, in-room safe, desk, blackout drapes

Suite (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (U)

8.8 out of 10
Excellent
(3 reviews)
  • 420 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (C)

  • 420 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite (C)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (C)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-CA)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (B2C-CA)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (ROH | B2C-CA)

Free minibar, in-room safe, desk, blackout drapes

Double Room (ROH | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

View all photos for Suite, Ocean View (B2C-CA)

Free minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Connecting Rooms (L)

Free minibar, in-room safe, desk, blackout drapes

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Oceanfront (L)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 8
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

  • Sleeps 8
  • 1 King Bed

Room (Friends & Family | U)

  • Sleeps 5
  • 1 King Bed

Junior Suite, Ocean View (Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Suite, Partial Ocean View (Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Suite (Swim-Up Elite Club +18 YRS | U)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 8
  • 1 King Bed

Room (Friends & Family | B2C-US)

  • Sleeps 5
  • 1 King Bed

Junior Suite, Ocean View (Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Partial Ocean View (Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite (Swim-Up Elite Club +18 YRS | B2C-US)

  • Sleeps 2
  • 1 King Bed

Room (Friends & Family | E)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elie Club | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | Elite Club | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Partial Ocean View (Elite Club | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (E)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Suite (Swim Up | Elite Club | 18+ | E)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

View from property
Hotel Riu Palace Antillas - Adults Only - All Inclusive
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
4.3 out of 5, Excellent, 1,552 reviews
Hotel Riu Palace Antillas - Adults Only - All Inclusive

About this property

Hotel Riu Palace Aruba - All Inclusive

4-star property in Palm Beach
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Aruba - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Palace Aruba - All Inclusive offers 450 accommodations with free minibar items and safes. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Hotel Riu Palace Aruba - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hotel Riu Palace Aruba - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Complimentary self parking is available on site.

Hotel Riu Palace Aruba - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Don Nicolás - This buffet restaurant serves breakfast and dinner.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Sayuri - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Milano - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Nautilis - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Volleyball

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Don Nicolás
  • Krystal
  • Milano
  • Nautilis
  • Sayuri

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,959 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • 3 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property will be renovating from July 2 2025 to May 7 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

All Inclusive Aruba Riu
All Inclusive Aruba Riu Palace
All Inclusive Riu Palace Aruba
Aruba All Inclusive Riu Palace
Aruba Riu All Inclusive
Palace Aruba
Riu Aruba
Riu Palace All Inclusive Aruba
Riu Palace Aruba
Riu Palace Aruba All Inclusive
Riu Palace Aruba All Inclusive Palm Beach
Riu Palace Aruba Palm Beach
Riu Palace Aruba All Inclusive Noord
Riu Palace Aruba Resort
Hotel Riu Palace Aruba Palm - Eagle Beach
Riu Palace Aruba Noord
Riu Palace Aruba All Inclusive All-inclusive property Noord
Riu Palace Aruba All Inclusive All-inclusive property
Riu Aruba Inclusive Noord
Riu Aruba Inclusive Inclusive
Riu Palace Aruba All Inclusive
Hotel Riu Palace Aruba - All Inclusive Noord
Hotel Riu Palace Aruba - All Inclusive All-inclusive property

Hotel Riu Palace Aruba - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 985 out of 1875 reviews
Rating 8 - Good. 403 out of 1875 reviews
Rating 6 - Okay. 250 out of 1875 reviews
Rating 4 - Poor. 116 out of 1875 reviews
Rating 2 - Terrible. 121 out of 1875 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and service Great
Stayed 6 nights in Dec 2025

8/10 Good

Ruksha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was great, room was great, pool and ocean access was wonderful
Stayed 5 nights in Dec 2025

10/10 Excellent

Helen

Stayed 4 nights in Nov 2025

8/10 Good

Deepak

Stayed 5 nights in Dec 2025

2/10 Terrible

Drilona

Disliked: Cleanliness, staff & service, property conditions & facilities
Not enough seats
Stayed 8 nights in Dec 2025

10/10 Excellent

Nancy

Stayed 4 nights in Dec 2025

6/10 Okay

Cynthia, Hatfield

Clean hand towels and wash clothes were not available at the time of housekeeping every day. In one case we didn’t get them until the next cleaning, two times we requested and receive
Stayed 4 nights in Dec 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and staff did a great job cleaning daily. The entire staff was amazing and very friendly. The food was good and the property including the pool was fabulous. We would definitely go back!
Stayed 6 nights in Dec 2025

10/10 Excellent

paata

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent 👌👏❤️
Stayed 9 nights in Dec 2025

8/10 Good

Vincent Grant

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2025

8/10 Good

Janet, Gramercy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
There’s not enough restrooms around the property. You have to walk too much to a restroom
Stayed 3 nights in Dec 2025

2/10 Terrible

Vigan

Traveled with family and small children
Disliked: Cleanliness
Our room had water coming from the floors when you step on it. I called to complain and nobody even came to look at it. I had to request cleaning multiple times and still did not get my room cleaned until I made a big deal with the manager and finally got our room cleaned at 10pm. They have 4 restaurants and only open 2 per day that maybe seat 40-50 people in a day and are walk in only. Impossible to get a table at the restaurants so buffet is your only option. Terrible experience. Very Disappointed.
Stayed 4 nights in Dec 2025

8/10 Good

Divya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except my room 180. Curtain was transparent and everything was visible from outside. Darkening shades would not work. There was bright light coming in making it difficult to sleep
Stayed 4 nights in Dec 2025

8/10 Good

Amran

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Charles was the best. And the mango fresh juice was the best thing ever
Stayed 4 nights in Dec 2025

8/10 Good

Ina

Stayed 7 nights in Dec 2025

8/10 Good

Chala

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice. Most of the staff was nice. Outdoor pool was nice.
Stayed 3 nights in Dec 2025

6/10 Okay

Ruchi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requested late check out but not honored. Not much options for vegetarians. They should have reservations for restaurants but it is first come first serve. Not many relaxing launge setting
Stayed 5 nights in Dec 2025

8/10 Good

Wendy

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Terrific staff, fabulous drinks
Stayed 6 nights in Dec 2025

10/10 Excellent

timothy john

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and the food was very good
Stayed 3 nights in Dec 2025

10/10 Excellent

SANJAY

Stayed 5 nights in Dec 2025

6/10 Okay

swathi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was not that great but the staff were very courteous.
Stayed 5 nights in Dec 2025

10/10 Excellent

Corina

Liked: Cleanliness
The hotel grounds, the entertainment, the food, the vibe, the room size !! All above expectations. Thank you
Stayed 3 nights in Dec 2025

10/10 Excellent

LEONID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

8/10 Good

Pablo

Traveled with family
Liked: Cleanliness, property conditions & facilities
Despite what I write below I would recommend this resort as long as guest stay there with eyes wide open The staff was pleasant. We ate at all our meals at one restaurant: Don Nicolas. The selection of food was amazing. The fruits and juices were great. Some of the other foods were good to okay. On to the negatives: It would have been nice to know ahead of time that the gym on the property was closed for reservation and had been since January 2025. The room wasn't ready until 4:30 but, naturally, there was no discount for that inconvenience. Considering that there IS a penalty for late checkout on rooms, that seems unfair, regardless if that is the industry standard.
Stayed 4 nights in Dec 2025

10/10 Excellent

Maia

Stayed 6 nights in Dec 2025