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The Ritz-Carlton, Nanjing

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Photo gallery for The Ritz-Carlton, Nanjing

A modern lounge area with a city view, featuring sofas, tables, and ambient lighting.
A modern indoor swimming pool with lounge chairs, a skylight ceiling, and a view of the cityscape.
A spacious living room with a city view, large windows, and modern furniture.
A modern bathroom with a large bathtub, a television, and a city view.
A spacious living area with a large sofa set, multiple lamps, and a view of the cityscape through large windows.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $382
includes taxes & fees
Oct 6 - Oct 7

Explore the area

View in a map
No 18 Zhongshan Road, Xuanwu District, Nanjing, 210018
  • Place, Nanjing Library
    ‪11 min walk‬
  • Place, Nanjing University
    ‪11 min walk‬
  • Place, Nanjing Presidential Palace
    ‪18 min walk‬
  • Airport, Nanjing (NKG-Lukou Intl.)
    ‪31 min drive‬

Room options

View all photos for Club Room, 1 King Bed (View)

Room

Club Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Lake View

A modern hotel room with a large bed, a view of the city, and a small table with a lamp.

Club Room, 1 King Bed, Lake View

  • Lake view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (View)

A modern living room with a large TV, comfortable seating, and a city view.

Club Suite, 1 Bedroom (View)

  • City view
  • 1399 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (View)

Room

Club Room, 1 King Bed (View)

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (View)

A hotel room with a large bed, a TV, a desk, and a view of the city.

Club Room, 2 Twin Beds (View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds, Lake View

A modern hotel room with two large beds, a city view, and a large window.

Club Room, 2 Twin Beds, Lake View

  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (View)

A modern hotel room with a large bed, a view of the city, and a small table with a lamp.

Deluxe Room, 1 King Bed (View)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (View)

A hotel room with a large bed, a TV, a desk, and a view of the city.

Deluxe Room, 2 Twin Beds (View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (View)

A modern living room with a large TV, comfortable seating, and a city view.

Suite, 1 Bedroom (View)

  • City view
  • 1399 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

A modern hotel room with a large bed, a view of the city, and a small table with a lamp.

Deluxe Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Lake View

A modern hotel room with two large beds, a city view, and a large window.

Deluxe Room, 2 Twin Beds, Lake View

  • Lake view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (View)

A modern hotel room with a large bed, a desk with a chair, a television, and a city view.

Room, 1 King Bed (View)

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (View)

A modern hotel room with two large beds, a flat-screen TV, a dining table with chairs, and a city view through large windows.

Room, 2 Twin Beds (View)

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom

A modern living room with a sofa, a round coffee table, and a bookshelf.

Club Suite, 1 Bedroom

  • Lake view
  • 1399 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Lake View

A modern hotel room with a large bed, a desk with a chair, a television, and a city view.

Room, 1 King Bed, Lake View

  • Lake view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Mountain View

Room

Club Room, 1 King Bed, Mountain View

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Mountain View

A hotel room with two large beds, a TV, a desk, and a view of a cityscape.

Club Room, 2 Twin Beds, Mountain View

  • Hill view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

Room

Deluxe Room, 1 King Bed, Mountain View

  • Hill view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Mountain View

A hotel room with two large beds, a TV, a desk, and a view of a cityscape.

Deluxe Room, 2 Twin Beds, Mountain View

  • Hill view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Ritz-Carlton, Nanjing

5-star Nanjing hotel, connected to a shopping center in Xinjiekou
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
The Ritz-Carlton, Nanjing offers 295 air-conditioned accommodations with minibars and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and toilets with an electronic bidet.

This Nanjing hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, The Ritz-Carlton, Nanjing features an indoor pool and a 24-hour health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 20656 square feet (1919 square meters) include conference space. This luxury hotel also offers a sauna, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

The Ritz-Carlton, Nanjing is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
LAVANDULA - This buffet restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
DAI YUET HEEN - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
PIN NING FU - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
THE LOBBY LOUNGE - Onsite restaurant. Reservations are required. Open daily.
FLAIR - This rooftop bar serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 238 for adults and CNY 119 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • DAI YUET HEEN
  • FLAIR
  • LAVANDULA
  • PIN NING FU
  • THE LOBBY LOUNGE

Things to do

  • 24-hour health club
  • Art gallery
  • Books
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 20,656 square feet of conference space

Outdoors

  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 62 floors
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 238 for adults and CNY 119 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 5:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

The Ritz Carlton Nanjing
The Ritz Carlton, Nanjing
The Ritz-Carlton, Nanjing Hotel
The Ritz-Carlton, Nanjing Nanjing
The Ritz-Carlton, Nanjing Hotel Nanjing

The Ritz-Carlton, Nanjing Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 44 out of 49 reviews
Rating 8 - Good. 4 out of 49 reviews
Rating 6 - Okay. 1 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was exceptional. The breakfast is a must have and our cocktails were fantastic at the lobby bar and on the 62 floor.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean room
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Want a nice place.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious. Fantastic breakfast buffet spread. Good service . Very helpful concierge. Located right next to an upmarket mall. Will stay again. Improvement - as lobby is not on ground level, would be good to have some chairs near the entrance of the hotel.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location...

Excellent location. You can walk into the Mall and the undergound MTR without going outside. Very accessable to all main attractions. Best Cantonese restaurant in the hotel. Lots to eat in the Mall or the underground. Unbeatable location. The hotel itself is Ritz. Not need to say anymore.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Ritz Carlton Nanjing was very nice. The staff was friendly and the amenities were nice. There was some wear and tear in my hotel suite which was kinda surprising to me. I would think they would replace or fix the furniture in the rooms that were worn. My room was nicely decorated for my birthday with a small cake and rose petals. There was also a nicely written card. The food and drinks in the Executive Lounge were deliciously. Especially the lamb chops that were freshly prepared. My main disappointment was not being able to have breakfast in the main dining area due to it being full and I had to go have breakfast in the Executive Lounge where the breakfast items are very limited.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Location is very good, some hotel staff are good but not all. I come across one who does not understand my English and she just ignore me all together, not have a attitude to try is a poor standard of service! I am a bit disappointed with that.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at The Ritz-Carlton Nanjing. The service was exceptional, the room was beautiful and comfortable, and every detail exceeded our expectations. We would definitely stay here again and highly recommend it!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
这次近一个月的中国之行，我们待了几家高档酒店，其中，上海璞丽、南京Ritz Carlton，以及两家Waldorf Astoria - 北京和上海，我们印象深刻。他们各部门员工服务热诚，带给我们温暖的回忆，我们很感谢。除了整体品质出众之外，我们最喜欢璞丽的装饰风格和专业服务，南京RC的温暖服务，特别值得一提的是早上自助餐经理Bella Chen给我们优质印象，以及WA一流的建筑和装饰。我们希望能有机会再来一趟中国行，再能待在这几家酒店。除此之外，若是我還能有些要求的话，我希望北京WA早上自助餐厨房工作人员能在我享用早餐时，稍稍安静点！另外，就是能在RC、WA多听到些播放的合适中国音乐。
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatest Hotel Ever

I have stayed here many times and they always exceed my expectations. Lily in the club is absolutely amazing always providing excellent service. George in housekeeping is also fantastic! The hotel is great but it is the ladies and gentlemen who work here that make every stay perfect.
Stayed 3 nights in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel is at the high end and busiest commercial area of Nanjing, parking is in a huge underground mall parking with no indication for access to hotel… All kinds of stores and restaurants around. Not far from major historical sites. Room isn’t very spacious, but super clean and well equipped. I’ve found the whole decoration a little dark. Great breakfast.
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Absolutely amazing! Everything was perfect.
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly and a seamless service we can expect. Truly the best hotel. Also, the head concierge is very kind and nice to all the guests. I expect to be back in the hotel for my next business trip.
Stayed 4 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

잘 쉬다가 왔어요

침구류도 편안했고, 뷰도 좋았습니다. 결혼 10주년 기념 숙박이었는데, 여러가지로 신경 써 주셔서 편안하고, 즐거운 시간 잘 보내고 왔습니다. 시내 중심가에 위치하고 있어서 주변 접근성도 매우 좋았습니다.
Stayed 1 night in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable stay. Willing to come back.
Stayed 1 night in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Stayed 1 night in Oct 2025