4/10 Poor
A
Jun 4, 2025
Liked: Room comfort
Disliked: Cleanliness
They are keen to change the towels and sheets but the rooms didn't seem particularly clean.
At meals they are very friendly and rush to clear away plates even before you have finished, but trying to get water or warm coffee often took a while, and replacement cutlery was hard to come by and ran out half way through meals.
My wife had a couple of bouts of vomiting and I gather that several families on different floors had a similar experience.
I found all staff friendly, willing and helpful. Food was plentiful, though a little repetitive and tended to get cleared away so late arrivals had a poorer selection.
A
Stayed 9 nights in May 2025