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Raffles Makkah Palace

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Miscellaneous

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $405
includes taxes & fees
Jun 30 - Jul 1

Explore the area

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King Abdul Aziz Endowment, PO Box 1281, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, The Clock Towers
    ‪2 min walk‬
  • Place, Kaaba
    ‪7 min walk‬

Room options

View all photos for Superior Suite, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, 1 Bedroom, City View

  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Presidential Suite, 2 Bedrooms, City View

Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 2 Bedrooms, City View

  • 1291 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed
  • Free WiFi

View all photos for Royal Suite, 2 Bedrooms (Partial Kaaba View)

Royal Suite, 2 Bedrooms (Partial Kaaba View) | Premium bedding, minibar, in-room safe, individually decorated

Royal Suite, 2 Bedrooms (Partial Kaaba View)

  • 1722 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed
  • Free WiFi

View all photos for Signature Suite, 1 Bedroom, City View

Signature Suite, 1 Bedroom, City View | Premium bedding, minibar, in-room safe, individually decorated

Signature Suite, 1 Bedroom, City View

  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom (Partial Kaaba View)

Deluxe Suite, 1 Bedroom (Partial Kaaba View) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom (Partial Kaaba View)

  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Signature Suite, 1 Bedroom (Haram View)

Premium bedding, minibar, in-room safe, individually decorated

Signature Suite, 1 Bedroom (Haram View)

  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Panoramic Suite, 1 Bedroom (Kaaba View)

Panoramic Suite, 1 Bedroom (Kaaba View) | Premium bedding, minibar, in-room safe, individually decorated

Panoramic Suite, 1 Bedroom (Kaaba View)

  • 1291 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Signature Suite, 1 Bedroom (Partial Kaaba View)

Premium bedding, minibar, in-room safe, individually decorated

Signature Suite, 1 Bedroom (Partial Kaaba View)

  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Presidential Suite, 2 Bedrooms (Haram View)

Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 2 Bedrooms (Haram View)

10.0 out of 10
Exceptional
(2 reviews)
  • 1291 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Signature Villa, 1 King Bed

Signature Villa, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Signature Villa, 1 King Bed

  • 1291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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  • Spa
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  • Air conditioning
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4.4 out of 5, Excellent, 1,000 reviews
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About this property

Raffles Makkah Palace

5-star hotel in Makkah City Center
This smoke-free hotel features 2 restaurants, a full-service spa, and a health club. WiFi in public areas is free. Other amenities include 2 coffee shops/cafes, a snack bar/deli, and coffee/tea in a common area. Private bathrooms are not ensuite and housekeeping is available on request.
Raffles Makkah Palace offers 226 air-conditioned accommodations with DVD players and minibars. These individually decorated and furnished accommodations have separate dining areas and include desk chairs and dining tables. Beds feature premium bedding. 42-inch LED televisions come with digital channels. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Makkah hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.
Raffles Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Raffles Makkah Palace features a full-service spa and a health club. This luxury hotel also offers spa services, a terrace, and multilingual staff. Guests can use the health club at a partner property. A total renovation of this property was completed in December 2024.

Raffles Makkah Palace is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Al Qasr - This buffet restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Al Majlis (Laventine) - This fine-dining restaurant serves lunch and dinner. Open daily.
Narjes Tea Lounge - This coffee shop serves breakfast, brunch, dinner, and light fare. Open 24 hours. Open daily.
The Creamery - This coffee shop serves brunch, lunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 130 for adults and SAR 65 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Majlis (Laventine)
  • Al Qasr
  • Narjes Tea Lounge
  • The Creamery

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Shopping mall
  • TV in common areas

Family friendly

  • Dining table
  • DVD player
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - December 2024
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:30 PM
Early check-in subject to availability
Early check-in fee: SAR 250
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 2:00 PM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.
Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 1000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 130 for adults and SAR 65 for children
  • Early check-in fee: SAR 250 (subject to availability)
  • Rollaway bed fee: SAR 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007941

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Palace
Makkah Raffles
Makkah Raffles Palace
Raffles Makkah
Raffles Makkah Palace
Raffles Makkah Palace Hotel
Raffles Makkah Palace Hotel Mecca
Raffles Makkah Palace Mecca
Raffles Palace
Raffles Palace Makkah
Raffles Makkah Palace Mecca
Raffles Makkah Palace Hotel
Raffles Makkah Palace Makkah
Raffles Makkah Palace Hotel Makkah

Raffles Makkah Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 427 out of 574 reviews
Rating 8 - Good. 95 out of 574 reviews
Rating 6 - Okay. 20 out of 574 reviews
Rating 4 - Poor. 14 out of 574 reviews
Rating 2 - Terrible. 18 out of 574 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mahdy

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

HAROON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and food
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rayan

Liked: Cleanliness, staff & service, amenities
Very clean and nice hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tajuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast ‏was delicious and the variety ‏gave us an amazing experience.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Imane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms Staff excellent Shops nearby
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ayesha

Liked: Cleanliness, property conditions & facilities
Amazing hotel.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Abdallah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the best hotel stays we've ever had. And we've be traveling for almost 24 years now.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

salman

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel to stay in the whole of Saudi Arabia
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, with clean rooms, friendly staff and lots of options at breakfast. Would high recommend!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Mian Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and luxurious but may need a little bit of update in the near future. Staff was great and extremely helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hossam Mostafa

Liked: Amenities
Great for family
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

faiza

Liked: Cleanliness, amenities, property conditions & facilities
Extremely good customer service, our room had a direct Kaaba view, couldn’t have asked for a better view or better service. Would highly recommend it. Staff at restaurants esp during breakfast was extremely attentive, knew your preference, highly personalized service
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Afzal

Liked: Cleanliness
V luxurious and best location ! I would recommend wholeheartedly
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Zaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel and staff
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Mehmoodur

Liked: Cleanliness, staff & service, amenities
Clean rooms. Nice staff. Fast elevators. Great breakfast buffet.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Humaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at Raffles, was so convenient in so many ways
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Abdelatif

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent service and staff!
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Reham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful hotel. Staff are extremely friendly.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Tariq

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Taiye

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel! People and services was the best !!!! It’s feels like home will be coming back insha Allah ameen
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

adalberto

Liked: Cleanliness, staff & service, amenities
Overall 10/10. From check in to check out best service. Very attentive. Quick service. In room dining is top notch. Concierge is always ready to attend to your every need. Everyone is always warm and welcoming.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nourah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and the hotel perfect Thank you so much
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Syed Osama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay for 5 nights. Facility, staff, location was superb. Look forward to staying here next time we visit iA
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding hotel! Definitely a palace. Staff was above wonderful. Dining was delicious. We had breakfast and dinner at the hotel. Easy walk to the Kaaba. I am definitely planning on coming back her when I am in Makkah during Hajj.
Stayed 2 nights in Oct 2025