Hotel Riu Palace Cabo San Lucas - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Cabo San Lucas - All Inclusive

6 outdoor pools, pool umbrellas, sun loungers
Coffee shop
Aerial view
Front of property
Buffet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Camino Viejo a San Jose del Cabo Km 4.5, Cabo San Lucas, BCS, 23410
  • Medano Beach
    ‪5 min walk‬
  • Cabo San Lucas Bay
  • The Arch
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪44 min drive‬

Room options

Junior Suite, Ocean View (C)

8.6 out of 10
Excellent
(29 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

8.8 out of 10
Excellent
(17 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

9.0 out of 10
Wonderful
(179 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

10.0 out of 10
Exceptional
(5 reviews)
  • 721 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Swim Up | 18+ | L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-CA)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room (Super Saver | C)

8.8 out of 10
Excellent
(23 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (C)

8.2 out of 10
Very good
(46 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

8.4 out of 10
Very good
(38 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 712 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

9.4 out of 10
Exceptional
(13 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Room (Super Saver | B2C-CA)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | 18+ | U)

8.2 out of 10
Very good
(23 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite (E)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Swim Up | 18+ | U)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

Double Room, Ocean View (B2C-US)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Partial Ocean View (B2C-US)

  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 712 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Partial Ocean View (U)

8.0 out of 10
Very good
(94 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (Swim-Up | 18+ | C)

  • 344 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

Junior Suite (Swim-Up, M)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Suite, Jetted Tub, Ocean View (M)

  • 721 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-Up, L)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Sea View (L)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

8.4 out of 10
Very good
(8 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.8 out of 10
Excellent
(113 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

9.2 out of 10
Wonderful
(5 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (L)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

7.0 out of 10
Good
(7 reviews)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Suite, Jetted Tub, Ocean View (L)

  • 721 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (Swim-Up | 18+ | B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

Standard Double Room (M)

8.0 out of 10
Very good
(7 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

9.4 out of 10
Exceptional
(22 reviews)
  • 721 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (U)

8.8 out of 10
Excellent
(249 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (Swim Up | 18+ | B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Partial Ocean View (B2C-CA)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite Junior with Side Sea View

  • 355 sq ft
  • Partial sea view
  • Sleeps 4

Room Standard

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 2

Room Junior

  • 355 sq ft
  • Sleeps 4

Suite with Spa Bath

  • 721 sq ft
  • Sleeps 3

Suite Junior with Sea View

  • 355 sq ft
  • Sea view
  • Sleeps 4

Room Premium

  • 355 sq ft
  • Sleeps 3

Similar properties

About this property

Hotel Riu Palace Cabo San Lucas - All Inclusive

4-star property in El Tezal
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Cabo San Lucas - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Cabo San Lucas - All Inclusive offers 692 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Cabo San Lucas property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

2 outdoor tennis courts and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, and a hot tub. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Hotel Riu Palace Cabo San Lucas - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Cabo San Lucas - All Inclusive features a full-service spa, 6 outdoor swimming pools, outdoor tennis courts, and a health club. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 6 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This all-inclusive property also offers a children's pool, a steam room, and a rooftop terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Riu Palace Cabo San Lucas - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
El Medano - Overlooking the garden, this buffet restaurant serves breakfast only.
San Jose - This theme restaurant serves lunch and dinner. Open daily.
Mar de Cortes - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Krystal - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Misaki - Overlooking the garden, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Medano
  • Krystal
  • Mar de Cortes
  • Misaki
  • San Jose

Things to do

  • 2 outdoor tennis courts
  • 6 outdoor pools
  • Basketball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Piano
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu Cabo San Lucas
Cabo San Lucas All Inclusive Riu
Cabo San Lucas Palace
Cabo San Lucas Riu All Inclusive
Palace Cabo San Lucas
Palace Cabo San Lucas All Inclusive
Riu Cabo San Lucas All Inclusive
Riu Palace All Inclusive Cabo San Lucas
Riu Palace Cabo San Lucas
Riu Palace Cabo San Lucas All Inclusive
Riu Palace Cabo San Lucas All Inclusive All-inclusive property
Riu Palace
Riu Palace Cabo San Lucas All Inclusive
Hotel Riu Palace Cabo San Lucas - All Inclusive Cabo San Lucas

Hotel Riu Palace Cabo San Lucas - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2936 out of 4820 reviews
Rating 8 - Good. 1100 out of 4820 reviews
Rating 6 - Okay. 455 out of 4820 reviews
Rating 4 - Poor. 160 out of 4820 reviews
Rating 2 - Terrible. 169 out of 4820 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Oksana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Jun 2025

10/10 Excellent

Santos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had great time at the resort looking forward to doing it again
Stayed 3 nights in Jun 2025

2/10 Terrible

Kelly Catherine

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Atmosphere Noisy doesn’t even begin to describe it. The environment was chaotic, largely due to the unlimited alcohol. The all-inclusive policy led to excessive drinking, with many guests visibly intoxicated throughout the day. Bartenders seemed untrained—or unwilling—to cut anyone off, no matter how belligerent they became. The result was an uncomfortable, rowdy atmosphere that didn’t feel remotely relaxing. Safety This is where things truly went downhill. Late one night, as we were returning to our room, we encountered a severely intoxicated man banging on our door. We kept walking and immediately called the front desk, requesting security and a cleaning crew. He was vomiting violently outside our room, and it took over 30 minutes for a staff member to arrive. When help finally came, the staffer brought a first aid kit but didn’t seem prepared to handle the situation. The man was eventually escorted away, though he could barely walk and was holding himself up against the walls. Unfortunately, the damage had already been done—vomit covered the hallway, our door, and had even seeped into our room under the door, filling the space with a putrid smell. Simultaneously, we could hear shouting and what sounded like a drunken argument just a few rooms away. At that point, we made the decision to check out early. Staff The person who checked us out could not have cared less that we were leaving. I have much more to say but unfortunately I have run out of characters.
Stayed 3 nights in Jun 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, amenities
The gym is in need of an overhaul. Rundown broken outdated equipment. The area was way too small and no air conditioning. 5 people and the place was packed. The gym at the sante fe next door was outstanding! They also need to bring back normal size water bottles, they only have giant size bottles little to big to carry around everywhere. Need more speciality restaurants, the steak house fills up quick other choices are limited. Nice hotel for relaxing and hanging out at the pool!
Stayed 5 nights in Jun 2025

10/10 Excellent

Ivana Arely

Stayed 3 nights in Jun 2025

8/10 Good

Beth

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained. Staff was kind and helpful. The buffet had great options, breakfast was our favorite meal! The drinks were good enough for all inclusive. Overall, a great stay and much more relaxed than the neighboring Riu hotels.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best trip ever. Staff was super nice and RiuLand was our favorite, kids loved it.
Stayed 4 nights in Jun 2025

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept and all the staff was very respectful, professional and assistive with a great attitude.
Stayed 4 nights in Jun 2025

10/10 Excellent

Israel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me an my wife had a blast just dont mix vodka with tequila tho lol we will definitely be coming back soon
Stayed 3 nights in Jun 2025

8/10 Good

Gabriel, Rohnert Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riu was great! You get what you pay for overall the Palace was much better than what Santa Fe looked like! Everyone was very nice! I just think there are better places in Mexico than Cabo
Stayed 8 nights in May 2025

10/10 Excellent

Ricardo Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, including the pools. The food was great and the entire hotel was maintained clean.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ebelio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service the food was excellent
Stayed 4 nights in Jun 2025

10/10 Excellent

Pete Duarte, Houston

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Jun 2025

6/10 Okay

Grazia

Traveled with family
Rooms are outdated and dirty. Rooms smells like mildew. Bathroom walls full of mold also found some black tiny insects on toilet bowl and wall. Still not sure what kind of bugs they are. shelf in bathroom is hanging on for dear life, mirrors very worn. Toilet bowl cracked and shower head broken. Found two cockroches in the room. Tiny full beds connected together def can not accommodate number of people specified. Restaurants need improvement, buffet is better. The so called "italian Restaurant" was the worst food, if you could call it food we have ever had. Also found hair in the food. Entertainment was def lacking. The first few days of trip didn't even have music by the pool. Staff dissapeared for couple hours before returning. This was my second time ar Riu Palace and it definitely needs improvement.
Stayed 6 nights in Jun 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with many options. The resort is very nice withany options of areas to be. Everything is accessible and convenient. Great place to stay with family or friends.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tyson

Stayed 4 nights in Jun 2025

2/10 Terrible

Andy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Will not come back or recommend resort to anyone. Was locked out of my room at 1am for an hour with a 6 month baby. Their customer service relation manager did absolutely nothing about it. Offered us a late check and which wasn’t even needed. Front desk guy Manuel was rude. Mexican food was terrible. Will not ever recommend this place to anyone.
Stayed 3 nights in Jun 2025

8/10 Good

Ron L, Azle

Liked: Cleanliness, amenities, property conditions & facilities
Best all inclusive I have ever been to. Clean, good food and great service AAA.
Ocean Front Room
Stayed 4 nights in May 2025

4/10 Poor

Duncan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you book with the walk up pool, on the first floor. One side of the hotel is great. The other side has a kids/aquafit program daily. It's really really loud. Double check you are on the other side. Otherwise, food and drinks and everything were great.
Stayed 7 nights in Apr 2025

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
great property
Stayed 4 nights in Jun 2025

10/10 Excellent

Graciela Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the cleanest hotel I have ever been. Food was delicious and everybody was super nice. Be aware that you cannot swim in the ocean , it is pretty rough with red flag every day. Also, they only transportation that is able to pick you up from the hotel lobby is a taxi. Shuttles , Ubers and everything else you will have to walk a long way to the main gate to take them.
Stayed 7 nights in Jun 2025

8/10 Good

Doan

Stayed 4 nights in Jun 2025

6/10 Okay

shirley

Liked: Cleanliness, property conditions & facilities
I loved that it was so clean and the staff was great. The food is unfortunately the downfall.
Stayed 6 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Hotel, staff and dining was amazing, the issue with the policia blocking the entrance while we were trying to leave was terrifying. We had a personal vehicle scheduled for departure to the airport and no one could come onto the property to pick us up. We had to run to the main entrance to get a taxi.
Stayed 5 nights in Jun 2025