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Comfort Inn Lancaster at Rockvale

2.5 star property

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Photo gallery for Comfort Inn Lancaster at Rockvale

Business center
Lobby
Free daily buffet breakfast
Premium bedding, pillowtop beds, desk, blackout drapes
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
$98
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
24 South Willowdale Drive Rout, Lancaster, PA, 17602
  • Place, American Music Theatre Lancaster
    ‪5 min walk‬
  • Place, Amish Farm and House
    ‪8 min walk‬
  • Place, Dutch Wonderland
    ‪2 min drive‬
  • Airport, Lancaster, PA (LNS)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(75 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(49 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Lancaster at Rockvale

Lancaster hotel connected to a shopping center, walkable to American Music Theatre Lancaster
A 24-hour front desk, express check-out, and a lobby fireplace are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a front-desk safe, ATM/banking services, and multilingual staff assistance are onsite.
Comfort Inn Lancaster at Rockvale offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Complimentary self parking is available on site.

Comfort Inn Lancaster at Rockvale is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must provide license plate number at check-in to reserve onsite parking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 11.10 per day

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 11.10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Holiday Inn Express Lancaster
Holiday Inn Express Lancaster Rockvale
Comfort Inn Lancaster Rockvale Outlets Hotel
Holiday Inn Express Rockvale
Holiday Inn Express Rockvale Outlets
Holiday Inn Express Rockvale Outlets Hotel
Holiday Inn Express Rockvale Outlets Hotel Lancaster
Holiday Inn Express Rockvale Outlets Lancaster
Rockvale Lancaster
Holiday Inn Express Lancaster Rockvale Outlets Hotel
Comfort Inn Rockvale Outlets Hotel
Comfort Inn Lancaster Rockvale Outlets
Comfort Inn Rockvale Outlets
Comfort Lancaster At Rockvale
Comfort Inn Lancaster at Rockvale Hotel

Reviews

Comfort Inn Lancaster at Rockvale Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 563 out of 1007 reviews
Rating 8 - Good. 284 out of 1007 reviews
Rating 6 - Okay. 100 out of 1007 reviews
Rating 4 - Poor. 34 out of 1007 reviews
Rating 2 - Terrible. 26 out of 1007 reviews

Reviews

10/10 Excellent

Kendra

Traveled with family
Liked: Cleanliness, staff & service
This was in area with easy parking, walking distance to some shopping, convenient to restaurants.
Stayed 1 night in Aug 2025

10/10 Excellent

Edwin, New Windsor

Stayed 1 night in Jul 2025

8/10 Good

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that infused water & coffee was slways avaliable. Our group was able to play games at the table in the breakfast room...staff was very accommodating.
Stayed 3 nights in Jul 2025

8/10 Good

Phil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, good location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lynne

Traveled with family
Liked: Staff & service
Food was ok. Room was dusty. Staff at front desk were amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I didn't like that I could not charge my phone. Sofa should have been thrown away, would have rather had a table and chairs. The staff is very pleasant and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

ERIC

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Nice 👍

The hotel is simple, but VERY CLEAN! The breakfast was hot and went from 6:30-9:30 which was nice, because my wife and I were exhausted each morning with our toddler and even took turns going to breakfast. The staff was extremely friendly. It was all I could have asked for. The shower was HOT and the tub was clean. The appearance was a little dated and the elliptical was out of order, but it did have a pool and coffee 24/7 in the lobby. The beds were clean and comfy. We slept great and they provided a good crib for our son. I’m giving it a 9-9.5/10. Pretty good 👍. Thank you, Comfort Inn.
Stayed 2 nights in Jul 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and excellent staff
Stayed 1 night in Jul 2025

4/10 Poor

Monika

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled like mold. Very moisture. The bathroom was ild and dirty.
Stayed 1 night in Jul 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel

Great value hotel, no complaints would stay again
Stayed 3 nights in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Property was conveniently located for us. Room was clean and breakfast was good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Katie

Traveled with family

Facility

Friendly staff, very clean room/facility.
Stayed 2 nights in Jul 2025

8/10 Good

Viravone

Stayed 1 night in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

braeden

Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable rooms. Great hospitality.
Stayed 2 nights in Jul 2025

10/10 Excellent

jennifer

Stayed 2 nights in Jul 2025

6/10 Okay

Tyler

Stayed 2 nights in Jul 2025

4/10 Poor

Anny

Traveled with family
Disliked: Property conditions & facilities
Check-in was easy and staff was great but the rooms are in need of renovation. At first glance the room seems ok just very bare. But the bathrooms definitely need to be renovated as all the fixtures and vanity are super old.
Stayed 1 night in Jul 2025

8/10 Good

Maria

Clean
Stayed 2 nights in Jul 2025

6/10 Okay

William

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room had a musty smell but everything was clean and staff was friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leticia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and very spacious parking
Stayed 1 night in Jul 2025

8/10 Good

Dannie

Stayed 1 night in Jun 2025

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
ok
Stayed 3 nights in Jun 2025