2/10 Terrible
hongwei
Mar 1, 2026
Disliked: Cleanliness, amenities, property conditions & facilities
This is the worst hotel I have ever stayed, i booked hotel at 9pm 2/24/2026, but when i arrived hotel at 11:45, lobby was closed, i called hotel number, but no one responded, then i called the number they leave on window, there is a lady from another hotel picked up my call and tell me lobby closed at 5 pm everyday, that is ridiculous that hotel lobby closed at 5 pm and i can still book that hotel at 9pm. Then this is lady tell me to call Expedia customer service to solve this, they can’t do anything to help me and I couldn’t get my room key until the following morning when they reopen, and they even said due to hotel policy that they can’t give me refund. After 4 days, Expedia give me refund, need to say thank you Expedia, but for this hotel service is really really bad, don’t book this hotel
hongwei
Stayed 1 night in Feb 2026



















