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Crystal Hill R

3.0 star property

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Photo gallery for Crystal Hill R

Deluxe Room | View from property
Cafe
Reception
Daily cooked-to-order breakfast for a fee
Mountain view

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry
The current price is $30
includes taxes & fees
Jun 7 - Jun 8

Explore the area

View in a map
Kg. Kundasang, Ranau, Sabah, 89308
  • Place, Kundasang War Memorial
    ‪4 min drive‬
  • Place, Mount Kinabalu National Park
    ‪8 min drive‬
  • Place, Desa Cattle Dairy Farm
    ‪11 min drive‬

Room options

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, rollaway beds

Standard Room

  • Sleeps 5
  • Free WiFi

View all photos for Superior Room

Desk, soundproofing, iron/ironing board, rollaway beds

Superior Room

  • Sleeps 5
  • Free WiFi

View all photos for Deluxe Room

Desk, soundproofing, iron/ironing board, rollaway beds

Deluxe Room

  • Sleeps 6
  • Free WiFi

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • Mountain view
  • 260 sq ft
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Desk, soundproofing, iron/ironing board, rollaway beds

Superior Room

  • Mountain view
  • 260 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Desk, soundproofing, iron/ironing board, rollaway beds

Deluxe Room

  • Mountain view
  • 260 sq ft
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Panoramic Room (Honeymoon)

Panoramic Room (Honeymoon) | Desk, soundproofing, iron/ironing board, rollaway beds

Panoramic Room (Honeymoon)

  • Mountain view
  • 258 sq ft
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

Similar properties

Building design
J Residence
Ranau
  • Parking included
  • Free WiFi
  • Room service
  • Housekeeping
3.8 out of 5, Good, 99 reviews
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About this property

Crystal Hill R

3-star Ranau lodge with private balconies
Along with a restaurant, this lodge has a sauna and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Crystal Hill R offers 32 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies. This Ranau lodge provides complimentary wireless Internet access. Bathrooms include showers and bidets. Irons/ironing boards and hair dryers can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the lodge include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The lodge offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly lodge also offers a sauna, barbecue grills, and an arcade/game room. Concierge services and wedding services can be provided. Complimentary self parking is available on site.

Crystal Hill R has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Crystal Cafe - This café specializes in Malaysian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: MYR 12.90 for adults and MYR 12.90 for children
  • A restaurant

Restaurants on site

  • Crystal Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Sauna

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Rollaway/extra beds are available

Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MYR 12.90 for adults and MYR 12.90 for children
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Crystal Hill R Lodge Ranau

Crystal Hill R Ranau

Crystal Hill R Ranau, Sabah

Crystal Hill R Lodge

Crystal Hill R Ranau

Crystal Hill R Lodge Ranau

Crystal Hill R Reviews

Reviews

5.8
Rating 10 - Excellent. 16 out of 187 reviews
Rating 8 - Good. 47 out of 187 reviews
Rating 6 - Okay. 54 out of 187 reviews
Rating 4 - Poor. 34 out of 187 reviews
Rating 2 - Terrible. 36 out of 187 reviews

5.2/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and view
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Bong

Liked: Staff & service
The view of Mt kundasang is good as expected from the homestay just kinda sad on my 3d2n trip is raining all the way and limited activity.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Cyril Steven Bosuang

Liked: Cleanliness, staff & service
The view was superd! Rooms need to be improve. Require cafeteria will be a best solution, because its not near town to buy own food or anything.
Stayed 1 night in Apr 2022
Verified

6/10 Okay

THANGADURAI

Liked: Room comfort
Disliked: Staff & service

Positive and negative about crystal hill hotel

I've booked 2 days in crystal hill hotel. The first day the TV is not working the hotel towel is not clean as well. There were bugs and some insects in our room and the glasses they provide also not clean. The good point about this hotel is they provide water heater and a wonderful view from our balcony and the heater from our bathroom worked well for the first day.........The second day we actually frustrated and decided to move other place Caz in the morning 6am heater doesn't working and we forced to bath in cold water in the early morning. But we can stay there for the nature and the view. Overall the hotel gave a great experience.
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Syarif Bush Luang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2022
Verified

6/10 Okay

Chow Chung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Stars View with rundown facilities

On 1st night, the first room was rundown. The bed was very bad condition like sleeping on the wire frame, toilet was not clean and without any toilet paper. 3 person checked in a 2xdouble bedroom, but only 2 towels and 2 soap provided. Dirty stain were everywhere on the curtain, bed sheets and wall. Bugs and big fat mosquito is full and biting my kids (at 4am, I had kills more than 15 of them). On 2nd day, asking for change room however was rejected at once due to we already checked in on the room, cannot be changed. After much discussion, finally they changed us to next room which is much better in condition. Self prepared mosquito repellence and expected same soap quantity. Can sleep better. Despite of the room condition, the view is outstanding 5 stars. You have180 degree view of Mount Kinabalu and Kundasang town.
Stayed 2 nights in Apr 2021
Verified

2/10 Terrible

Hyerolyn jecqulye

Disliked: Staff & service
View is perfect. but i will not recommend this place if it is for comfort. The house keeping didnt change the bed sheet. They use back the ones customer use before. Room is not like in the picture i saw. Shower also broken. condition 5/10. if u stay for the view definitely recommended
Stayed 1 night in Jul 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ROOM IS a) FILTHY, DIRTY & SMELLY. b) ALL BATHROOMS MOULDY, DAMAGED & FAULTY SHOWER, CRACKED TILES MAY CUT & INJURE PEOPLE c) CROCKROACHES IN ROOMS d) SPIDERS & COBWEBS IN ALL OF THE BOTTOM OF DRESSIMG TABLES, WALLS, EVEN ON FRONT DOOR e) DIRTY, MOULDY & STAINED LINEN, BEDSHEETS, BEDSHEET COVER & PILLOW CASES f) BADLY MAINTAINED WITH DETACHED SKIN OF DRESSING TABLES & WARDROPE WITH SHARP EDGES WHICH MAY INJURE PEOPLE. g) PICTURES OF MISSING SOFA, POTS, TABKE LAMPS AS SHOWN IN BOOKING WEBSITE. h) WE WERE VERY BADLY SHAKEN, SHOCKES & DID NOT SLEPT WELL WITH THESE TERRIBLE CONDITIONS.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

The morning view was fantastic. I really like the location of Crystal Hill.
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

jaen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most horrible stay

This is the most horrible stay so far in my life. the washroom was dirty, moldy; the curtain and the sofa cushion were also moldy. The room was stuffy, no fan was provided, with the windows open, it would be too cold. No slippers were provided in the wet toilet, shower head was not functioning well. We ordered breakfast to be available at 7a.m. as we need to rush for the hike, it didn't arrive till 7:15a.m.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Samsul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Menarik

Tempat yang menarik untuk melihat Gunung Kinabalu.
Cantik bukan?
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Amin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location is good. But lack facilities and amenities.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Beautiful view but too many mosquito in the room
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Mimik

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bilik yg kami dapat ok. Cuma kebersihan bilik x ok. Tambahan nak buat air panas pun x dpt. Apabila ptg ada panas sedikit. Kipas mmg x ada. Malam mmg sejuk giler. Selimut n cadar x bersih. Staff ok. Pemandangan mmg cantik.. Cuma kena hati2.terutama faktor keselamatan keluarga Dan juga barang-barangan yg dibawa. X tahu nak taip apa lagi. Sesiapa yg nak menginap d sini blh tgk review org lain jugak ya. Tq. 🙃
Stayed 1 night in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
need to upgrade...
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

csy

Disliked: Cleanliness, amenities, property conditions & facilities
dirty ,dirty and dirty
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Bon

Disliked: Property conditions & facilities
Muslim friendly
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Kellie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
super lousy hotel ever！！！cleanliness fail.service fail.everything sucks.i check out after 10 mins n go stay at other hotel
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Ali Anwar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too Far Away from the Main Road

The hotel located quite a distant away from the main road. We have to drive 1km plus on dirt road. The condition of the hotel is poor and have poor sound proof system. No restaurant,..and it require us to travel to get our meals.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Worst this time
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Dianna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing. Their staff was totally rude.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Tin

Disliked: Cleanliness
No unique at all. Room cleanliness worse (pillow, bedsheet, etc). There is no safety lock at the door.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Zila

Disliked: Cleanliness, amenities, property conditions & facilities
Bilik behabuk.. Tandas kotor.. Air panas utk mndi tiada... TV tiada siaran....
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The view is nice But the basic furnitures need to be upgraded Poor hygiene, no bin provided Three persons but only two towels given The road to the property quite dangerous too
Stayed 1 night in Jul 2019
Verified

8/10 Good

Ryz

Liked: Staff & service, amenities
Location was good
Stayed 1 night in Jul 2019