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Aparthotel

Urban Inn

3.0 star property

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Photo gallery for Urban Inn

Front of property
Exterior
Hypo-allergenic bedding, individually decorated, individually furnished
Interior entrance
Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $195
includes taxes & fees
May 17 - May 18

Explore the area

View in a map
Mentlgasse 4, Innsbruck, Tirol, 6020
  • Place, Landeskrankenhaus - University Clinics Innsbruck
    ‪11 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪14 min walk‬
  • Place, Bergisel Ski Jump
    ‪17 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪11 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Studio

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio

Living area

Superior Studio

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Apartment

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Apartment

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment

Hypo-allergenic bedding, individually decorated, individually furnished

Deluxe Apartment

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Apartment

Superior Apartment | Hypo-allergenic bedding, individually decorated, individually furnished

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Sofa Bed and 1 Twin Sofa Bed

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About this property

Urban Inn

3-star aparthotel in Wilten
A winter wonderland, Urban Inn is conveniently located near skiing, downhill skiing, and snowboarding. Additional conveniences include a grocery/convenience store and luggage storage. Each apartment features free WiFi and a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like an electric kettle and a dining table, and other amenities include a rainfall shower and an espresso maker.
Urban Inn offers 10 air-conditioned accommodations with espresso makers and hair dryers. These individually decorated and furnished accommodations include dining tables. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

The recreational activities listed below are available either on site or nearby; fees may apply.
Urban Inn features a convenience store. Public areas are equipped with complimentary wireless Internet access. A total renovation of this property was completed in September 2022.

Urban Inn is a smoke-free property.

Property amenities

Ski

  • Close to skiing
  • Downhill skiing on site
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day); discounts available
  • Street parking available

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: EUR 16 per pet per night

Suitability/Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator
  • Tile flooring in public areas
  • Smoking not allowed

Services and conveniences

  • Grocery/convenience store
  • Local maps
  • Luggage storage
  • Virtual front desk

Location highlights

  • In a historical district

Things to do

  • Bicycle parking
  • Bicycle storage
  • Downhill skiing
  • Shopping
  • Snow sports gear
  • Snowboarding
  • Bicycle rentals nearby
  • Mountain climbing nearby
  • Rock climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 10 units
  • 2 floors
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Bicycle storage
  • Built in 1600
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Renovated - September 2022
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance

Prior to arrival, you must complete online registration via a secure link

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets allowed for an extra charge of EUR 16 per pet, per night

Children and extra beds

Children are welcome

Cribs (infant beds) are available for EUR 8.0 per day

Property payment types

Important information

Optional extras

  • Nearby parking fee: EUR 25.00 per day (328 ft away)
  • Pet fee: EUR 16 per pet, per night
  • Crib (infant bed) fee: EUR 8.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Urban Inn Innsbruck

Urban Inn Aparthotel

Urban Inn Aparthotel Innsbruck

Urban Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 148 out of 231 reviews
Rating 8 - Good. 57 out of 231 reviews
Rating 6 - Okay. 15 out of 231 reviews
Rating 4 - Poor. 8 out of 231 reviews
Rating 2 - Terrible. 3 out of 231 reviews

9.6/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Susanna

Traveled with family
Liked: Cleanliness, amenities
Beautiful building spacious spotless great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Avinash

Stayed 2 nights in Jan 2026

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Highly accommodating to our early arrival. The room was nice and tidy and well equipped for our needs. Wonderful spot!
Stayed 2 nights in Jan 2026

2/10 Terrible

Charles, EASLEY

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There is no cool bar with wonderful views. We compared the hotel to staying in a youth hostel for frat boys wanting to crash and ski. We were on the third floor, no elevator, no checkin person. We had to call some mgr to figure out how to get our key. I don't know where that cool picture was taken, we never found it, but this hotel doesn't have it. Fake advertising!! We left early and ate our last night.
Stayed 4 nights in Dec 2025

4/10 Poor

David

Liked: Cleanliness, amenities, property conditions & facilities
Check-in emails were confusing, and actual check-in details (pin number for room key) only arrived just before 5pm. We were extremely lucky there was a helpful cleaner on site, who helped make contact with the management to get access to the key. All emails say that they are available 24/7 for questions, but virtual support agents were very slow to respond.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities
Great place we had wonderful time Definitely highly recommended. We hope to get back there soon. Thanks
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

10/10 Excellent

Christopher John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, had everything we needed and was very clean!
Stayed 3 nights in Nov 2025

8/10 Good

Seow Hung Kelvin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is located nearby main train stations and amenities. Grocery stores and shopping area as weĺl as restaurants are nearby within walkable distance. The room was big and spacious for 5 guests that I booked. It was also new and clean too. Checking in and out via online was very simlple and easy. I was given a free welcome plus card for more than 2 nights stay. The card was given only a day before I check in. There were many benefits to the card which include transportation, places of visit to name a few. It will be good if the welcome card can be made available upon confirmation of my booking so that I can enjoyed the discount on the Nordkette cable car which I had purchase online earlier after my booking was confirmed some month back. Overall my family enjoyed our stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mayank

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, plenty space, and very easy check-in and check out. Nice neighborhood and very close to the Main Street and the train station. Highly recommended.
Stayed 1 night in Dec 2025

2/10 Terrible

steven

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Top of bed 12” off floor. Two steps/ levels in small room. No elevator. Would not recommend.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, amenities
Clean room, easy instructions, nice location.
Stayed 1 night in Dec 2025

10/10 Excellent

Yin Yee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Quiet neighbourhood. A small Xmas market is right next to Urban Inn! Near to train station. Easy to walk to the Old Town.
Stayed 4 nights in Nov 2025

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, amenities
We never saw any staff, nor did we need any staff. The room was great, the view was awesome Loved this place and would definitely recommend it. 2 grandkids, 9 and 13, sat up in the window cubbies and loved it
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, amenities
Location and the size of the room. Everything else was just normal.
Stayed 1 night in Nov 2025

10/10 Excellent

KIRSTI

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was great. Clean, spacious and the bed was super comfy. Would love to come back for another stay
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Urban Inn. The unit was well-stocked, clean, had ample storage, plenty of seating, and was in a good location. The water pressure was strong. Self-check-in was flawless. We were delighted to have baggage storage to use prior to check-in. NOTES: The bed frame sits on the floor; it may not be suitable for someone with mobility issues. Unfortunately, cigarette smoke comes in from the cafe on the ground floor, even with the windows closed. We weren't bothered too much by it, but some people could have issues with it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Deirdre

Liked: Cleanliness, property conditions & facilities
Urban Inn is an absolutely funky little gem in an old, refurbished building that I discovered by chance. The communication from management was excellent & self check-in process was easy. We were lucky to arrive at lunchtime to find our room ready for us earlier than the standard check-in time. The studio is spacious & comfortable with cute vintage furnishings. The beds are comfortable & everything was scrupulously clean. The kitchenette is small but useful & well equipped. The bathroom is compact but cute & the shower is bigger than most that we've had in Europe. Lots of homely touches. Love that sustainability is considered. Note there is no elevator, but the staff helped us up the spiral staircase with our luggage. We would stay there again in a heartbeat.
Stayed 2 nights in Sep 2025

10/10 Excellent

Virginia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay in Innsbruck. Spacious (for a studio apartment), lots of windows and light. Had everything we needed. Would definitely stay there again.
Stayed 6 nights in Aug 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A1
Stayed 1 night in Aug 2025

10/10 Excellent

Gemma

Traveled with family
Liked: Cleanliness, room comfort

1 night in Innsbruck

Great stay at the Urban Inn, room was perfect for family of 4. We stayed just 1 night but was perfect base for our time in Innsbruck. Walking distance to main centre. We parked outside on the street for free on the Sunday as was free parking. Just had to make sure I added paid parking for 90 mins from Monday at 9am. That’s all we needed as then left to drive to Swarovski museum. Only thing for me that could be improved is extra pillows. Luckily we have been on a road trip so I had my own in the car. All in all, great spot for a comfortable stay.
Stayed 1 night in Aug 2025

4/10 Poor

Andrew

Liked: Cleanliness, property conditions & facilities
Online check in was a chore and left us standing outside with our luggage for 40 minutes listening to a loud silent disco that was going on outside our room!
Stayed 1 night in Aug 2025

10/10 Excellent

Marieve

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025