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The Ritz-Carlton, Harbin

5.0 star property

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Photo gallery for The Ritz-Carlton, Harbin

Lobby
Premier Room, 1 King Bed, River View | Premium bedding, in-room safe, blackout drapes, soundproofing
Indoor pool
Restaurant
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
TOWER 1, NO.660, WEST YOUYI ROAD, DAOLI DISTRICT,, Harbin, 150018
  • Harbin Ice and Snow World
    ‪5 min drive‬
  • Zhongyang Street
    ‪10 min drive‬
  • Saint Sophia Church
    ‪11 min drive‬
  • Harbin (HRB-Taiping Intl.)
    ‪32 min drive‬

Room options

View all photos for Premier Room, 2 Twin Beds, River View

Premier Room, 2 Twin Beds, River View | Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Room, 2 Twin Beds, River View

  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom, City View

Premium bedding, in-room safe, blackout drapes, soundproofing

Club Suite, 1 Bedroom, City View

  • 1184 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, River View

Premium bedding, in-room safe, blackout drapes, soundproofing

Club Suite, 1 Bedroom, River View

  • 1184 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, City View

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, River View

Premier Room, 1 King Bed, River View | Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Room, 1 King Bed, River View

8.0 out of 10
Very good
(1 review)
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, River View

Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Room, 2 Twin Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Room, 1 King Bed, River View

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, River View

Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Room, 2 Twin Beds, River View

  • 517 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, soundproofing

Premier Room, 1 King Bed, River View

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.6 out of 5, Wonderful, (43)
$114 nightly
The price is $114 total
includes taxes & fees
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About this property

The Ritz-Carlton, Harbin

5-star hotel in Song Bei
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and concierge services. Housekeeping is available on request.
The Ritz-Carlton, Harbin offers 368 air-conditioned accommodations with indoor private hot tubs and safes. Beds feature premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Harbin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. The spa is open daily.
The Ritz-Carlton, Harbin features a full-service spa and an indoor pool. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Art Deco hotel also offers concierge services, dry cleaning/laundry services, and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Ritz-Carlton, Harbin is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Ritz-Carlton, Harbin has 3 restaurants on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 for adults and CNY 114 for children
  • 3 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Dining table
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • 57 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Dining table
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ritz Carlton Harbin
The Ritz Carlton Harbin
The Ritz-Carlton, Harbin Hotel
The Ritz-Carlton, Harbin HARBIN
The Ritz-Carlton, Harbin Hotel HARBIN

The Ritz-Carlton, Harbin Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 24 out of 26 reviews
Rating 8 - Good. 1 out of 26 reviews
Rating 6 - Okay. 1 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

John Kenrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely 5 stars
Stayed 5 nights in Dec 2024

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is an issue and not convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

wen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 2 nights in Nov 2024

10/10 Excellent

Guanghui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks to The Ritz-Carlton, Harbin Staff

Our family enjoyed 7-day stay at The Ritz-Carlton, Harbin. Front desk manager Andy was super nice, helpful and informative, recommended lots of good restaurants and site-seeing places. Head Chief Emily and Restaurant manager Sunny were very caring, and looked after all our needs; restaurant intern Mary and Javis were working very hard and always with smiles. House keeping Yuanyuan Liang did great job in cleaning our rooms. We appreciate all their care and attention. We would return to The Ritz-Carlton Harbin for our next Harbin visit.
Stayed 7 nights in Jul 2024

10/10 Excellent

RUBING

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best renovated Ritz, price is low compared globally, view of the River is great, not walkable,need taxi all the time.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tong

Liked: Cleanliness, staff & service, property conditions & facilities
good clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Shi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New construction with nicely decorated rooms, upscale furnishings. Staff is very helpful. Super location, overlook the city and the Songhua River.
Stayed 3 nights in May 2024

10/10 Excellent

Zhi Hui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, rooms and breakfast buffet at the Harbin Ritz are spectacular. A very comfortable place to stay in Harbin and be indulged by attentive, but not cloying, staff. Pricey, but worth it.
Stayed 2 nights in Jan 2024

10/10 Excellent

JASPER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Shih-Chen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

American guests best experience in Harbin.

I never thought that Harbin would have this high standard hotel considering people in this area tend to be very casual. Front desk, housekeeping team, even breakfast are all just amazing. They have fresh juice, really fresh ones, and they're healthy and delicious!!!
Stayed 2 nights in Oct 2023

6/10 Okay

Meng

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful establishment. But the service just very diffident from other countries ritz Carlton. No eye contact, no say hello. I guess because of the hotel customers are very rude to the employees, so it lowers the employee’s standards. Very rude customers, no one respect waiting lines, no excuse me, no thank you. Smoking at hall way right outside of my room. I actually feel sorry for hotel staff who dealing with those rude customers daily. Terrible.
Stayed 7 nights in Oct 2023

10/10 Excellent

Michael

Stayed 3 nights in Dec 2022

10/10 Excellent

Patrick

Stayed 2 nights in Feb 2025

10/10 Excellent

Kah On

Stayed 4 nights in Jan 2025

10/10 Excellent

Kam

Stayed 1 night in Dec 2024

10/10 Excellent

Chenguang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very perfect experience and good memories during the stay in Ritz-Carlton, Harbin. My top recommendation hotel is here if you want visit Harbin while expects very good quality. Guest Experience Manager Mr Chand did a fabulous job, after my request was sent before my stay, the prompt response was received and comfortable arrangement was offered. I like a good view, finally I got a 270 degree room in high floor, which was impressive. Check in experience was very smooth, breakfast is great and service was excellent, I enjoyed it. Before my departure, I received gifts (one for me and a different one for my daughter) from hotel, my daughter was very happy after opened it. I am considering to bring my family members to stay here again to visit Harbin Ice and Snow World 2024. Thanks again for the great team of The Ritz-Carlton, Harbin.

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

cristobal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinario todo
Stayed 4 nights in Jun 2024

10/10 Excellent

Cristián

Stayed 4 nights in Jun 2024

10/10 Excellent

Liju

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023