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Hotel Riu Palace Aquarelle - All Inclusive

Property class: 4

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Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
Poolside bar
Aerial view
Poolside bar
Minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Falmouth, Falmouth, JMCTY05
  • Place, Water Square
    ‪2 min walk‬
  • Place, Martha Brae River
    ‪14 min walk‬
  • Place, Luminous Lagoon
    ‪6 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Partial Ocean View (U)

8.8 out of 10
Excellent
(95 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(163 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (U)

8.8 out of 10
Excellent
(8 reviews)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Oceanfront (U)

9.4 out of 10
Exceptional
(10 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Swim-Up | 18+ | U)

9.4 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-Up | 18+ | U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (Swim-Up | 18+ | U)

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (U)

50-inch flat-screen TV with satellite channels

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Swim-Up | 18+ | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

50-inch flat-screen TV with satellite channels

Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Oceanfront (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US) | Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, Partial Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Partial Ocean View (L)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (L)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Oceanfront (L)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-Up, +18 Years Old, (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Swim-Up, +18 Years Old, (L)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Partial Ocean View (E)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Sea side - E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Sea side - E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (E)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (Superior | U)

10.0 out of 10
Exceptional
(5 reviews)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

8.0 out of 10
Very good
(4 reviews)
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (U)

9.8 out of 10
Exceptional
(7 reviews)
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Partial Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Partial Ocean View (C)

9.0 out of 10
Wonderful
(9 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (C)

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Swim-Up | 18+ | C)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (C)

7.6 out of 10
Good
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Partial Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (C)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Suite, Oceanfront (C)

50-inch flat-screen TV with satellite channels

Suite, Oceanfront (C)

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (B2C-CA)

50-inch flat-screen TV with satellite channels

Suite, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (Superior | C)

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Partial Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms (C)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, 2 Bedrooms (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, 2 Bedrooms (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms (U)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (Superior | E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Swim Up | 18+ | E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim Up | Deluxe Elite Club | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim Up | 18+ | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior with Partial Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Partial Sea View

  • 376 sq ft
  • Sleeps 4

View all photos for Suite Junior with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Sea View

  • 376 sq ft
  • Sleeps 4

View all photos for Suite Junior with Ocean View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Ocean View

  • 376 sq ft
  • Sleeps 4

View all photos for Double Suite Deluxe

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Suite Deluxe

  • 376 sq ft
  • Sleeps 2

Quadruple Room Junior with Partial Sea View

  • Sleeps 4

Quadruple Room Junior with Sea View

  • Sleeps 4

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About this property

Hotel Riu Palace Aquarelle - All Inclusive

4-star Falmouth hotel with free water park
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Aquarelle - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Hotel Riu Palace Aquarelle - All Inclusive offers 753 air-conditioned accommodations with minibars and safes. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Falmouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.
Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Hotel Riu Palace Aquarelle - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Aquarelle - All Inclusive features a full-service spa, a complimentary water park, and 4 outdoor swimming pools. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 swim-up bars and 5 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This all-inclusive hotel also offers a children's pool, spa services, and barbecue grills. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Riu Palace Aquarelle - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
White Bay - This family restaurant serves breakfast, lunch, and dinner.
Krystal - This restaurant serves dinner only. Open daily.
Napoli - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Kyoto - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Steakhouse - This steakhouse serves dinner only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • Napoli
  • Steakhouse
  • White Bay

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Splash pad
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 13 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1468 out of 2358 reviews
Rating 8 - Good. 513 out of 2358 reviews
Rating 6 - Okay. 210 out of 2358 reviews
Rating 4 - Poor. 69 out of 2358 reviews
Rating 2 - Terrible. 98 out of 2358 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael J

Stayed 5 nights in Jan 2026

10/10 Excellent

Sha'ney

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely welcoming, clean rooms, and security minded.
Stayed 4 nights in Jan 2026

4/10 Poor

Jennifer

Liked: Cleanliness

4/10 Poor

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service
Hotel was ok. Beach was subpar from other beaches I’ve been to in Jamaica. Came here expecting crystal clear water like usual. One elevator up and down caused congestion and large waits to get back to the rooms especially with us being up on the 10th floor. Most of the staff were great but there were a handful that were extremely rude. Hotel didn’t clean our room to the first 3 days even after multiple housekeeping requests and we were told it’s because we had a don not disturb sign in the door which is a flat out lie. Pool and everything basically closes at 6 which leave a the rest of the night with nothing to do besides the limited entertainment offered. This is good if you just want to eat and drink and sleep with no additional expectations.
Stayed 4 nights in Jan 2026

10/10 Excellent

Marsha

Traveled with family and small children
Liked: Cleanliness, amenities
Beautiful room, friendly and accommodating staff, excellent entertainment and team and great food.
Stayed 5 nights in Jan 2026

6/10 Okay

Cheryl

Traveled with family
Liked: Cleanliness, property conditions & facilities
Yes the room was in good condition. The buffet was lacking in having enough food out on time.
Stayed 7 nights in Dec 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good food, good cleaning, good attending, good recreation.1 things to improve in my opinion: add a Disco/night club ( have enough space for this), this is better than transport people for other RIU party and bring fidelity for this hotel
Stayed 4 nights in Jan 2026

2/10 Terrible

Brooke MacKenze

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of travel and several flight delays we arrived at this resort only to be told that they were overbooked and had no room for us. We were shipped to a hotel that we did not book. We were EXTREMELY dissappointed!!! You are taking a risk booking this resort.
Stayed 7 nights in Dec 2025

10/10 Excellent

dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was immaculate and well cleaned daily. In room bar was kept up and restocked daily. Bed was very comfortable! Employees were OUTSTANDING, pleasant and just very helpful, kind and sweet. Plenty of smiles and greetings from groundsmen to receptionist. Everyone was very welcoming!!...Thoroughly enjoyed our visit! Buffet had a variety suitable for everyone, every type of dish was prepared. Can't wait to return.
Stayed 6 nights in Dec 2025

10/10 Excellent

Garfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very nice property and the food was top notch
Stayed 3 nights in Jan 2026

4/10 Poor

stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
the room wasnt ready when we got there at 4 pm and we didnt get housekeeping service for 2+ days. They make you ise an app for all requests bit when it doesnt happen you call the front desk and they say they dont know. The worst was the live concerts every single night until 1 am. its ridiculous amd should he advertised a s a discoteque not w pool friendly place for kids. 3 star at best
Stayed 4 nights in Dec 2025

10/10 Excellent

Shlomo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience woww. We will come back for sure
Stayed 5 nights in Dec 2025

6/10 Okay

Darna

Traveled with family
Liked: Staff & service
Overall my stay at the resort was ok. I had some issues the first few days of my stay with the tv not working and the room had a musty smell. Needs more seafood oprions and Jamaican cuisine. They had a lot of activities to keep everyone entertained
Stayed 5 nights in Dec 2025

4/10 Poor

Tiffany

Liked: Cleanliness, staff & service
First-off, Trelawny was hit by Melissa so the fact that they are up and running well while the resort next door looks abandoned is incredible. Second, the service and the staff were great! That said, the stay left much to be desired. I paid for a room of with its own pool. When I walked in, a kid looked like he was running towards me. Turns out, my room abutted the middle of a water park, which took up the entire view from the room and pool. I asked for a new room and staff responded quickly; however, the new room was directly off a main resort walkway. When I was in my pool area it felt like I was on the sidewalk. Save for my curtains, ground level passerby had a level, unencumbered view of my bed. If I laid by the private pool area, everyone could see me. I felt like an exhibitionist. Especially in front of the kids. And there were so many kids. This isn’t just a family-friendly resort. It’s a resort FOR families. Lastly, and I’m not sure if this is attributable to the storm, but the food was horrible. My stay was brief but I was hungry the entirety of it.
Stayed 3 nights in Dec 2025

6/10 Okay

Pradeep

Stayed 6 nights in Dec 2025

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment is the best!Good food,clean rooms and amenities,friendly staff!Only complaint is a bit crowded!
Bob Marley drink!
Stayed 6 nights in Dec 2025

6/10 Okay

Randy

Traveled with family
Liked: Cleanliness
Rooms were fine. View was nice on the south side. Watched them move sand every night onto the beach.
Stayed 5 nights in Dec 2025

10/10 Excellent

raidu

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent.
Stayed 4 nights in Dec 2025

10/10 Excellent

Roddy Johanka

Stayed 6 nights in Dec 2025

10/10 Excellent

Dannilla

10/10 for staff , room,
Stayed 3 nights in Dec 2025

10/10 Excellent

Stella

Stayed 5 nights in Dec 2025

8/10 Good

Akua

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gave it a four because their check-in process is a mess. It ruined the entire experience for us. Check-in is 3pm and we got there at 1:40pm. I was just exhausted that i just wanted to pay for the extra they did not get us a room till 3:40pm. Meanwhile, we had a 4 months old. Everything else was okay. The room was clean, kids pool was the highlight of our stay, lots of drinks, food and thw room was stocked with alcoholic,water and non-alcoholic drink everyday
Stayed 3 nights in Dec 2025

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Vijayshankar, BELLE MEAD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from limited dining options for vegetarians everything else was amazing!!
Stayed 7 nights in Dec 2025

8/10 Good

Ron Bin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment team and kid club are the best thing in the hotel. They had entertainment shows and fun games for adults and kids.
Stayed 7 nights in Dec 2025