I contacted the front desk on 3 occasions prior to & after check-in, all were very positive experiences delivered by staff who were professional, friendly & eager to help. This is my second time staying at this property, & chose this inn based on my experience exactly 3 years ago. In addition to beind directly across the street from the beach, they offer a dedicated, well-kept grassy area for pets, comfy bedding & towels (not worn, thin or scratchy) & quality TP! No one-ply here!! Sounds funny, but you know you appreciate it, too! I'll definitely return. Thanks for making my little deaf pup's birtgday trip a success :)