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Hotel Roma

3.0 star property

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Photo gallery for Hotel Roma

Exterior
Interior detail
Lobby
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
$71
includes taxes & fees
Dec 27 - Dec 28

Explore the area

View in a map
705 Av 20 de Noviembre Zona Centro, Durango, DGO, 34000
  • Place, Durango Cathedral
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪1 min walk‬
  • Place, Calle Constitucion
    ‪1 min walk‬
  • Airport, Durango, Durango (DGO-Guadalupe Victoria Durango Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Desk, blackout drapes, iron/ironing board, bed sheets

Superior Double Room

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Desk, blackout drapes, iron/ironing board, bed sheets

Superior Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Roma

3-star Durango hotel with Smart TVs
Along with a fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Roma offers 30 accommodations with complimentary toiletries and ceiling fans. 32-inch Smart televisions come with premium cable channels.

Bathrooms include showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Hotel Roma features a fitness center, a terrace, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Durango hotel also offers complimentary newspapers in the lobby, laundry facilities, and a front-desk safe.

Hotel Roma is a smoke-free property.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 PM to 8:00 AM
  • Street parking available

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Roma Hotel
Hotel Roma Durango
Hotel Roma Hotel Durango

Hotel Roma Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 169 reviews
Rating 8 - Good. 51 out of 169 reviews
Rating 6 - Okay. 29 out of 169 reviews
Rating 4 - Poor. 13 out of 169 reviews
Rating 2 - Terrible. 10 out of 169 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was
Stayed 1 night in Sep 2025

10/10 Excellent

Gulisa

Liked: Cleanliness, staff & service
Very nice place staff very pleasant
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Stayed 1 night in Aug 2025

6/10 Okay

Arturo J

Liked: Cleanliness
Stayed 7 nights in Aug 2025

10/10 Excellent

Michelle, Fremont

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Historic hotel. Beautiful with lots of charm and character. Terraces to view the beautiful downtown area. Elevator with an operator. I’m talking charm. If you like historic places this is the place to stay to enjoy the beauty of downtown Durango.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was good

Good
Stayed 1 night in Apr 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Ricardo

Stayed 3 nights in Oct 2024

6/10 Okay

Salvador

Liked: Cleanliness, staff & service
Disliked: Amenities
AC don't work
Stayed 2 nights in Oct 2024

4/10 Poor

Jaime

Stayed 1 night in Aug 2024

8/10 Good

Nataly

Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso! Estilo antiguo.
Stayed 2 nights in Jun 2024

4/10 Poor

Esteban

Disliked: Cleanliness, amenities, property conditions & facilities
There is no parking, no gym and no laundry also the elevator is not working 😑 not to safe for people that needs to go to the 3rd floor like us.
Stayed 2 nights in Jul 2024

2/10 Terrible

Moises

Liked: Staff & service
Disliked: Property conditions & facilities
Expedía didn’t make the reservation. I had to pay again
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service!!!
Stayed 1 night in Jul 2024

6/10 Okay

Gerardo

Business traveler
Stayed 1 night in Jun 2024

2/10 Terrible

Felipe

Disliked: Staff & service, property conditions & facilities
Uncooperative staff
Stayed 3 nights in May 2024

10/10 Excellent

Gerardo Abraham

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Ygnacio

Stayed 3 nights in Apr 2024

4/10 Poor

Stephen

Stayed 1 night in Apr 2024

10/10 Excellent

Gregorio

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Close to everything. Old fashion hotel.
Stayed 2 nights in Oct 2023

6/10 Okay

Jose

Liked: Cleanliness
The hotel is well located but needs a lot of improvement. its an old building with a lot of charm. The furniture is very outdated. If this property is given an improvement it will be fantastic.The front desk staff not very friendly. Overall I like it. I would stay again is this property
Stayed 1 night in Sep 2023

4/10 Poor

Hilda, Bensenville

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is very convinient to attractions and all dining, however its an older property and has no amenities, no dinning inside hotel, no pool, really nothing other than a bed to sleep. I was disappointed as the pictures state other wise. Very friendly and helpful staff.
Stayed 1 night in Aug 2023

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities

8/10 Good

Alma

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
the property has an excellent location. The staff was very friendly. The hotel does have parking but only from 8pm-8am and then you have to pay a small fee.
Stayed 2 nights in Apr 2023