In general I do not want to complain about the hotel as the staff was super helpfull and friendly. However this hotel is old and will need to be updated. On top nobody recognized any VIP status even though it was not fully booked. Our rrom was the last room in the aisle with aview only to the side building. With a small window and mainly dark over the whole day. Then as I said the staff is showing a tremendous effort to make up for all the shortcomings of the hotel. They keep it as clean as possible. The beach outlet is good and you get chair and umbrella complimentary. The Jeep tour we booked via the hotel was dissappointing. I strongly suggest you do it on your own for only 10% of the money the tour operator and the hotel collects.
Traveller from Newport beach
Miramar Hotel by Windsor sits near south Copacabana Beach along lively Avenida Atlantica, home to shops, bars, and …More
"Nice location, beautiful view from rooms and lobby"
Very nice hotel with great landscaping, friendly staff, great scenic views, room were nice and large...... only isssue was the air conditioning unit which was not the best but its consistent with what we experienced in the entire country of brazil.......
Traveller from washington, FC Metro area
Located in Downtown Buzios, this romantic hotel is within a 15-minute walk of Santos Dumont Square and Orla Bardot. Ossos …More
We spent an extended holiday weekend with our two kids in Buzios and decided for the Serena because of its location, close to the beach (one block away is the beautiful Geribá beach) and also because we like the "boutique hotel"-flair.
The weekend was beautiful and we had a very good time at the hotel, enjoying the nice layout of the hotel grounds and the relaxing atmosphere. The kids loved the pool, although a rather small one, and the kids corner.
Food at the restaurant was good, the Picanha was excellent; the breakfast buffet was very complete. However, the staff could be a bit more attentive (e.g. when we were sitting by the pool, they never offered pro-actively any service; yet if we asked for it, we always got what we wanted)
The rooms are very nice, however the bath-room is minuscule, way too small.
The hotel offers a transfer to the city's restaurant area at night, which is quite convenient.
Wifi is free and available all over the hotel with good quality.
One negative aspect was the smoking: the hotel is Argentinean owned and there is a large presence of Argentineans in the hotel, which actually adds a nice international flair to the hotel. Yet, they seem to care less about not smoking in public areas and the hotel staff did not bother either. Thus, frequently people sitting by the pool or on the terrace of the restaurant were smoking and it was frequent to find cigarette butts in the garden or in the sitting area by the pool, which was not very nice.
Traveller from Sao Paulo
This family-friendly Buzios hotel is located near the beach, within 1 mi (2 km) of Chapel of Our Lady Desatanudos and Geriba …More
the rooms were beautiful, as well as the location (if you want to go to the historic zone of Paraty is a 30 minutes walk), but at the last moment we had to pay more for our daugther because they didn't talk to us before or remind us about an extra prize, or even had the option to specify on the expedia reservation we were traveling with a kid. Must do that better. Besides, nobody recommended us plans for Paraty or even promote their spa and location. Anyway, the location is nice. Service can be improved.
Situated on the riverwalk, this spa pousada is within 1 mi (2 km) of Nossa Senhora das Dores Church and Puppet Theater. Our …More
"Charming, quiet, spotless and so friendly! (Encantadora, imaculado, silencioso e muito simpatico!),"
The manager is ABSOLUTELY CHARMING (A GERENTE E MUITA ENCANTADORA :-))) . Although she does not speak English (and it helped that I speak some Portuguese), she makes every effort to make you feel very welcome indeed - in classic warm Brazilian style. Our room was SPOTLESS, and the breakfast buffet the next morning was extensive and tasty. We were sorry that we could not cancel our following booking to stay there longer - we gladly would have. The pousada is also conveniently located in a very quiet location, between the town centre and the better beach close to town. Highly recommended!
Traveller from London, United Kingdom
Located in Cabore, this pousada is within a 15-minute walk of Nossa Senhora das Dores Church, Puppet Theater, and Defensor …More