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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Lobby
Indoor pool
Free daily full breakfast
Lobby
Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Breakfast included
$58
includes taxes & fees
Oct 30 - Oct 31

Explore the area

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4950 Ne 14th St, Des Moines, IA, 50313
  • Place, Casey's Center
    ‪9 min drive‬
  • Place, Drake University
    ‪10 min drive‬
  • Place, Iowa State Fairgrounds
    ‪10 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Soundproofing, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

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Quality Inn & Suites Des Moines - Merle Hay Road
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  • Breakfast included
  • Pet friendly
  • Parking included
3.8 out of 5, Good, 1,013 reviews
Quality Inn & Suites Des Moines - Merle Hay Road

About this property

Quality Inn

Des Moines hotel with indoor pool
Along with an indoor pool, this hotel has a business center and laundry facilities. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a vending machine.
Quality Inn offers 52 accommodations with coffee/tea makers and complimentary weekday newspapers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Des Moines hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This Des Moines hotel also offers an indoor pool, a vending machine, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
4 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Hotel Moines
Comfort Inn Moines
Comfort Inn Des Moines
Des Moines Comfort Hotel Des Moines
Des Moines Comfort Inn
Comfort Inn Moines Hotel
Quality Inn Des Moines
Quality Des Moines
Quality Inn Hotel
Quality Inn Des Moines
Quality Inn Hotel Des Moines

Reviews

Quality Inn Reviews

6.8

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 130 out of 509 reviews
Rating 8 - Good. 155 out of 509 reviews
Rating 6 - Okay. 79 out of 509 reviews
Rating 4 - Poor. 73 out of 509 reviews
Rating 2 - Terrible. 72 out of 509 reviews

Reviews

10/10 Excellent

Preston

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was very nice! Clean and food was great
Stayed 4 nights in Jul 2025

2/10 Terrible

Ebony

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The lobby smelled really bad and the room smelled like mildew. The pool seemed like it hadn't been cleaned in a long time and the water was foggy. My husband and son ended up getting bit up so i believe our room had bed bugs. All and out it was dirty and smelled terrible! I will never stay there again!
Stayed 2 nights in Jul 2025

8/10 Good

Bill

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check ✔️ n was quick and efficient. The property had lost of free 🏞️ ng. 4 pillows in n each of the b day was a nice additional. This is a good hotel, not great.
Stayed 1 night in Jul 2025

2/10 Terrible

Johnathen

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms had blood, mold, dirty sheets, bugs in the rooms and bathrooms. Dirty tubs and reaked of cigarettes and weed. Manager and staff were extremely rude and when we asked for a refund they said no. When we asked them why, they said you think you guys are just so cute and cant take no for an answer. Told us its to damn bad you arent getting a refund. Aww that sucks for you guys doesnt it. Told us that the rooms were perfectly fine even after being shown they werent. Told us to suck it up and take no for no
Stayed 1 night in Jul 2025

2/10 Terrible

Tammy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was terrible. Safe yourself the time here. I was traveling with my family, we booked three rooms, children in each room for a total of 4 per room. My room had two towels. The pool had zero towels and they wouldn’t replace them. When we went for breakfast they were out of everything, waffle mix, juice, milk, and coffee! The gal working said it was her first day and she didn’t know how to refill stuff. Who can’t refill a pitcher of milk so the kids can have cereal!? Nothing about this hotel was good.
Stayed 1 night in Jul 2025

4/10 Poor

Ivan O

Stayed 3 nights in Jul 2025

10/10 Excellent

Shaquille

Stayed 1 night in Jun 2025

6/10 Okay

Theresa

Traveled with family
Disliked: Cleanliness

Disappointing

TV was hooked up improperly. Trash behind the TV cabinet. There was a sour milk smell in the room. The breakfast was awful. Biscuits were like bricks and the egg discs resembled but did not taste at all like an egg.
Stayed 1 night in Jun 2025

8/10 Good

Maria

Stayed 1 night in Jun 2025

4/10 Poor

Pamela

Liked: Cleanliness, room comfort

Not returning

The freeway noise was loud. Not the greatest area, hard to find. Screams outside at night. No one in lobby to check us in. When someone arrived they said they were short workers and he was working on something
Stayed 1 night in Jun 2025

10/10 Excellent

Siri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and pillows were in great condition.
Stayed 1 night in Jun 2025

10/10 Excellent

Nikcole

Stayed 1 night in Jun 2025

2/10 Terrible

Recia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet considering its next to the interstate. Breakfast was hot and delicious
Stayed 1 night in Jun 2025

10/10 Excellent

Shari, Sioux Falls

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean , friendly staff , great breakfast , highly recommend
Stayed 1 night in Jun 2025

2/10 Terrible

Librada

Stayed 2 nights in Jun 2025

6/10 Okay

Jill

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Neighborhood was sketchy and LOUD. The pool was a disgusting disaster.
Stayed 1 night in Jun 2025

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast ended to early.
Stayed 1 night in Jun 2025

10/10 Excellent

Garfield

Stayed 1 night in Jun 2025

6/10 Okay

Timothy

Liked: Staff & service
Disliked: Cleanliness

Average stay: not great, not terrible

Front desk was super friendly and helpful. Our room was mostly clean with exception to one of the bed covers (badly stained). AC worked initially, but overnight it either stopped working or became inefficient because the room heated up by morning. Breakfast was average, and we left with full bellies.
Stayed 1 night in May 2025

6/10 Okay

Oliver

Stayed 3 nights in May 2025

2/10 Terrible

Perry

Stayed 7 nights in May 2025

6/10 Okay

Nathan

Stayed 2 nights in May 2025

10/10 Excellent

Andrea

Stayed 4 nights in May 2025

4/10 Poor

Aliesha

Disliked: Property conditions & facilities
Limited breakfast selection - scrambled eggs, 1 slice of white bread and waffle mix. Pool is unheated which was not as refreshing as you would think after 12 hours of driving. Bed was adequate. Room was fairly quiet and shades did well to keep it dark.
Stayed 1 night in May 2025