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Quality Inn & Suites Des Moines - Merle Hay Road

2.5 star property

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Photo gallery for Quality Inn & Suites Des Moines - Merle Hay Road

Lobby
Lobby
Desk, iron/ironing board, rollaway beds, free WiFi
Indoor pool, sun loungers
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $76
includes taxes & fees
May 19 - May 20

Explore the area

View in a map
4995 Merle Hay Rd, Des Moines, IA, 50322
  • Place, Merle Hay Mall
    ‪3 min drive‬
  • Place, Jordan Creek Town Center
    ‪11 min drive‬
  • Place, Adventureland
    ‪11 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(40 reviews)
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(43 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

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About this property

Quality Inn & Suites Des Moines - Merle Hay Road

Hotel in Lovington
Along with an indoor pool, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Quality Inn & Suites Des Moines - Merle Hay Road offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers an indoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Quality Inn & Suites Des Moines - Merle Hay Road is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines

Quality Inn & Suites Des Moines - Merle Hay Road Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 397 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 83 out of 1003 reviews
Rating 2 - Terrible. 104 out of 1003 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Stayed 3 nights in Feb 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Stayed 4 nights in Jan 2026

10/10 Excellent

Paul

Stayed 21 nights in Dec 2025

2/10 Terrible

Xenia

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Room had dog shyt inside the room then the lady tried to get mad at me because the cleaner didn’t clean the room right
Stayed 1 night in Jan 2026

10/10 Excellent

Callie

Liked: Cleanliness, property conditions & facilities
It was good the service was good the halways where kinda cool but when we got into the pool it was nice and earm and woke up and breakfast was nice and good too
Stayed 1 night in Jan 2026

8/10 Good

Rachel

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The room was nicely made up. Everything looked clean. I did appreciate that the breakfast was offered at 6am on Saturday, as I needed to leave that morning by 6:45. A couple things as a heads up. The pet fee was $25, not the $20 stated online. Also, they require a deposit at check-in. The sign on the counter stated $100 but, I was charged $50 (which I did get back). All in all, it was a good place to stay the night and rest.
Stayed 1 night in Jan 2026

10/10 Excellent

Miranda B

Stayed 1 night in Jan 2026

10/10 Excellent

Douglas

Stayed 2 nights in Jan 2026

4/10 Poor

Traci

Disliked: Cleanliness, amenities
The room was so gross and dirty. The floor was covered with stuff. There was dirt on the walls. There was blood or something on the curtains. It was just plain disgusting. A blow dryer in the bathroom did not work. The light switches were dirty. Housekeeping came in twice before we were even checked out.
Stayed 2 nights in Jan 2026

2/10 Terrible

Abigail

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was disgusting. Dust everywhere, and a cigarette burn in my sheets. The hotel refused to do anything other than give me new sheets (which I had no way of knowing were clean). Disgusting hotel with staff with bad attitudes regarding solving problems.
Stayed 1 night in Jan 2026

10/10 Excellent

Alonzo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good and the variety was absolutely beautiful
Stayed 1 night in Jan 2026

10/10 Excellent

Agriel

Stayed 1 night in Jan 2026

10/10 Excellent

Trent

Stayed 1 night in Dec 2025

10/10 Excellent

Agriel

Stayed 1 night in Jan 2026

10/10 Excellent

Tw

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast
Stayed 7 nights in Dec 2025

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Very clean! Friendly staff and easy check in. No coffee maker in room was disappointing, but otherwise a great room for the low price needed.
Stayed 1 night in Jan 2026

8/10 Good

Stephanie, Knoxville

Liked: Cleanliness, amenities, property conditions & facilities
After booking, I noticed this motel had a lot of negative reviews on Google, so I was worried. I stayed here 3 nights and didn't have a single issue. The room was fine, the breakfast was fine (I only ate it one time, but it was pretty good). The staff were all friendly. This wasn't a 5 star hotel, but it was a standard, normal hotel room for a good price. I'd stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Erika

Stayed 1 night in Dec 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
Courteous staff
Stayed 1 night in Dec 2025

8/10 Good

Elijah

Stayed 1 night in Dec 2025

4/10 Poor

Timothy

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Amenities
Location could be better… not next to the interstate. Could use a clock in the room.
Stayed 1 night in Dec 2025

8/10 Good

Ray

Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good love their biscuits so soft & moist. The room was nice, clean, and spacious bed was very comfortable.
Stayed 4 nights in Dec 2025