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Best Western Buffalo Ridge Inn

2.5 star property

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Photo gallery for Best Western Buffalo Ridge Inn

Exterior
Exterior
Lobby
Hypo-allergenic bedding, individually decorated, individually furnished
Business center

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
310 W Mount Rushmore Rd, Custer, SD, 57730
  • Place, 1881 Courthouse Museum
    ‪11 min walk‬
  • Place, Grand Magic Show
    ‪11 min walk‬
  • Place, Rocky Knolls Golf Course
    ‪14 min walk‬

Room options

Pet Friendly King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Microwave

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 King Bed, Microwave

9.0 out of 10
Wonderful
(22 reviews)
  • 392 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Microwave

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Microwave

8.6 out of 10
Excellent
(47 reviews)
  • 392 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (1st Floor;Pet Friendly)

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 King Bed (1st Floor;Pet Friendly)

9.0 out of 10
Wonderful
(17 reviews)
  • 392 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, individually decorated, individually furnished

Suite, Multiple Beds, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 472 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Fireplace

Standard Room, 2 Queen Beds, Fireplace | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Fireplace

9.4 out of 10
Exceptional
(3 reviews)
  • 392 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Refrigerator & Microwave

Hypo-allergenic bedding, individually decorated, individually furnished

Suite, Multiple Beds, Refrigerator & Microwave

  • 472 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (with Sofabed) | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 392 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave (Pet Friendly)

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(10 reviews)
  • 392 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 392 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(41 reviews)
  • 392 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

Two Queen Room

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • 392 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Mobility Accessible King Bed Room(Bathtub)

  • Sleeps 2

Mobility Accessible Two Queen Bed Room(Bathtub)

  • Sleeps 4

Queen Room with Sofabed

  • Sleeps 4

Two Queen Room with Fireplace

  • Sleeps 4

Two Queen Room with Sofa Bed

  • Sleeps 5

King Room

  • Sleeps 2

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Exterior
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About this property

Best Western Buffalo Ridge Inn

Custer hotel close to Rocky Knolls Golf Course
Along with an indoor pool, this smoke-free hotel has a 24-hour business center and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Best Western Buffalo Ridge Inn offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch LED televisions come with cable channels. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, a terrace, and a vending machine. Complimentary uncovered self parking is available on site, along with a car charging station. A total renovation of this property was completed in August 2020.

Best Western Buffalo Ridge Inn is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Firepit
  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2020
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between October 2 and April 25.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western Buffalo Ridge
Best Western Buffalo Ridge Custer
Best Western Buffalo Ridge Inn
Best Western Buffalo Ridge Inn Custer
Best Western Buffalo Ridge Hotel Custer
Best Western Custer
Custer Best Western
Best Buffalo Ridge Custer
Best Western Buffalo Ridge Inn Hotel
Best Western Buffalo Ridge Inn Custer
Best Western Buffalo Ridge Inn Hotel Custer

Best Western Buffalo Ridge Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 433 out of 1001 reviews
Rating 8 - Good. 377 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No ice or water and very small.
Stayed 1 night in Aug 2025

6/10 Okay

Bruce

Stayed 1 night in Aug 2025

2/10 Terrible

Lacey

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I experienced the worst night ever in this hotel room. We found Bed Bugs and told the office and the lady at the front desk acted as if I was inconveniencing her. She did move us to a new room but it only slept 2 people and had one bed when I have 4 people. She brought a small and uncomfortable roll away bed, but the room was so small that it barely fit. There was literally no room to walk around. After we went to the new room, we inspected it and found TONS of bugs everywhere! Not only that but there where crumbs and dust in the corners and on the furniture. The curtains where stained with dirt and little red dots. More evidence of Bed Bugs! Since it was so late and I needed my kids to go to bed we were left with no choice but to stay for the night. My mom and I barely slept that night living with the heebie jeebies. Couldnt wait to check out in the morning... the manager was supposed to contact me, but I never heard from him. I paid $150 to live in hell for a night so I will be avoiding Best Western in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Barry, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Ricky

Traveled with family
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Erin, DILLON

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this property last minute and were pleasantly surprised at the quality of breakfast, the clean rooms and the ease of checking in. The coffee was good too. There is a $40 pet fee which surprised us because it was pet friendly.
Stayed 1 night in Aug 2025

6/10 Okay

Rebecca

Liked: Cleanliness
No security on doors for buildings.
Stayed 1 night in Aug 2025

10/10 Excellent

George, Rockford

Liked: Cleanliness, staff & service, property conditions & facilities
Very responsive and kind.
Stayed 5 nights in Jul 2025

6/10 Okay

Jan

we needed to cancel our trip because my husband had to have unplanned back surgery, we tried to cancel 3 month in advance. we were unable to.We did not pay for traveler insurance , but other hotels gladly refunded our room since there was so much notice. we also couldn't rebook for next yuear. Frustrating, but lesson learn
Stayed 1 night in Aug 2025

8/10 Good

Ajay

Stayed 1 night in Aug 2025

10/10 Excellent

FLOYD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple Aug 8-11, 2025

Stayed 3 nights in Aug 2025

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Eddie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite thing was the breakfast it was very good
Stayed 7 nights in Aug 2025

8/10 Good

Keith

Traveled with group
Liked: Cleanliness, staff & service, amenities
Property was fine. Staff helpful. Pool difficult to access
Stayed 1 night in Aug 2025

6/10 Okay

Ishtar, Parker

Stayed 1 night in Jul 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

anneliese

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very comfortable and the room was very clean!
Stayed 1 night in Jul 2025

2/10 Terrible

Beth

Disliked: Cleanliness, staff & service, room comfort

Vomit!

We stayed in Room 302. The room wreaked of vomit and there was a large amount of mold in the tub! Never in our 50 years have we seen or smelled such grossness in a hotel!
Stayed 2 nights in Aug 2025

8/10 Good

Kenneth

Traveled with partner
Liked: Amenities
Great service
Stayed 6 nights in Jul 2025

8/10 Good

DEREK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access...nice breakfast...friendly staff
Stayed 4 nights in Jul 2025

6/10 Okay

Kelsey

Traveled with family
Pictures on the site are deceiving. It was fine for what we were staying for, but may not stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sean

Stayed 1 night in Jul 2025

6/10 Okay

John

Liked: Staff & service, room comfort

Not great, but not bad

Pretty basic motel. No elevator, and we had a second floor with bad knees. Not great, but not bad either. There was hair on the floor in the bathroom which was kind of disgusting.
Stayed 1 night in Jul 2025