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Best Western Buffalo Ridge Inn

2.5 star property

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Photo gallery for Best Western Buffalo Ridge Inn

Exterior
Hypo-allergenic bedding, individually decorated, individually furnished
Exterior
Lobby
Business center

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
310 W Mount Rushmore Rd, Custer, SD, 57730
  • Place, 1881 Courthouse Museum
    ‪11 min walk‬
  • Place, Grand Magic Show
    ‪11 min walk‬
  • Place, Rocky Knolls Golf Course
    ‪14 min walk‬

Room options

Pet Friendly King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Microwave

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 King Bed, Microwave

9.0 out of 10
Wonderful
(22 reviews)
  • 392 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Microwave

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Microwave

8.6 out of 10
Excellent
(47 reviews)
  • 392 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (1st Floor;Pet Friendly)

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 King Bed (1st Floor;Pet Friendly)

9.0 out of 10
Wonderful
(17 reviews)
  • 392 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, individually decorated, individually furnished

Suite, Multiple Beds, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 472 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Fireplace

Standard Room, 2 Queen Beds, Fireplace | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Fireplace

9.4 out of 10
Exceptional
(3 reviews)
  • 392 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Refrigerator & Microwave

Hypo-allergenic bedding, individually decorated, individually furnished

Suite, Multiple Beds, Refrigerator & Microwave

  • 472 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (with Sofabed) | Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 392 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave (Pet Friendly)

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(10 reviews)
  • 392 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 392 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(41 reviews)
  • 392 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

Two Queen Room

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • 392 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Mobility Accessible King Bed Room(Bathtub)

  • Sleeps 2

Mobility Accessible Two Queen Bed Room(Bathtub)

  • Sleeps 4

Queen Room with Sofabed

  • Sleeps 4

Two Queen Room with Fireplace

  • Sleeps 4

Two Queen Room with Sofa Bed

  • Sleeps 5

King Room

  • Sleeps 2

Similar properties

Exterior
Super 8 by Wyndham Custer/Crazy Horse Area
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.2 out of 5, Very Good, 1,000 reviews
Super 8 by Wyndham Custer/Crazy Horse Area

About this property

Best Western Buffalo Ridge Inn

Custer hotel close to Rocky Knolls Golf Course
Along with an indoor pool, this smoke-free hotel has a 24-hour business center and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Best Western Buffalo Ridge Inn offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch LED televisions come with cable channels. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

A computer station is located on site and wired and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, a terrace, and a vending machine. Complimentary uncovered self parking is available on site, along with a car charging station. A total renovation of this property was completed in August 2020.

Best Western Buffalo Ridge Inn is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Firepit
  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2020
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 2 and April 25.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western Buffalo Ridge
Best Western Buffalo Ridge Custer
Best Western Buffalo Ridge Inn
Best Western Buffalo Ridge Inn Custer
Best Western Buffalo Ridge Hotel Custer
Best Western Custer
Custer Best Western
Best Buffalo Ridge Custer
Best Western Buffalo Ridge Inn Hotel
Best Western Buffalo Ridge Inn Custer
Best Western Buffalo Ridge Inn Hotel Custer

Best Western Buffalo Ridge Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 433 out of 1000 reviews
Rating 8 - Good. 377 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Joseph

Traveled with partner
Liked: Staff & service
Overall ok. Room in serious need of maintenance.
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In town, parking right in front of my room, and breakfast every morning!
Stayed 2 nights in Sep 2025

8/10 Good

Loueva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 1 night in Sep 2025

8/10 Good

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms are out dated. Dirty carpet. Heater/AC was also out dated. Time for an update! Quiet place. Breakfast was hot and had a lot of choices. We would stay again.
Stayed 1 night in Sep 2025

2/10 Terrible

David

Stayed 1 night in Sep 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel

Great little hotel we've stayed here a couple of times now never disappointed good location rooms are always clean and tidy breakfast is pretty decent and the staff is very friendly
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

The room and facility were great, clean. Laundry was available. The room was on the second floor and the stairs were a bit difficult. I would stay again. The staff were all friendly and helpful
Stayed 2 nights in Sep 2025

8/10 Good

Garry

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Our room on second level was not clean. The penny on the floor indicated floors were not cleaned.
Stayed 1 night in Sep 2025

10/10 Excellent

Deetta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean updated and the staff was friendly
Stayed 2 nights in Sep 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff. Beautiful hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Lyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The hot breakfast was excellent with plenty of options. We left something of value in the room and the manager. (Sean Gilmore) promptly retrieved it and saw to it that it was returned. Excellent customer service!
Stayed 1 night in Sep 2025

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the money

Comfortable beds, good internet, quiet, close to many fun things to do.
Stayed 2 nights in Sep 2025

8/10 Good

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was mostly fine.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Comfortable bed. Good breakfast. nice staff at front desk.
Stayed 1 night in Sep 2025

8/10 Good

Wilfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great
Stayed 2 nights in Sep 2025

8/10 Good

Marlyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steps for second floor rooms

The rooms were clean. The staff friendly. The parking lot had several larger spaces for big trucks. The breakfast was hot and was replenished quickly. It would be helpful to have a list of available channels, some displayed on the screen guide were not available. The one down side is there is no elevator for the site site - it’s not in the description so the top floor room was a challenge if one has multiple suitcases and other items to carry to the room.
Stayed 1 night in Sep 2025

8/10 Good

Megan

Stayed 2 nights in Sep 2025

8/10 Good

Sharon

Stayed 3 nights in Sep 2025

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed with Service

I did not stay. So no rating. The hostess behind the counter was seriously enforcing the no pets rule. Every other BW hotel accepted my pet bird. The bird is a 3-yr old male cockatiel. he is Caged, is quiet, does not get out of the cage to do harm and is quite well behaved. In addition, I clean up after the bird before I leave the room - that means no seed litter and no little bird poops are left behind. As I said, several others have either not charged a pet fee or charged a small fee - $2.00 was common. This will not infuence my used of BW but it might. This "lady" must have been having a bad day because she was simply not very nice.
Stayed 1 night in Sep 2025

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our first evening the shower and bed both had issues but they were fixed the next day after I asked for help. The hotel is mostly clean and well cared for. Ask for a room on the 230s wing which is quieter.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Regina

Traveled with partner
Liked: Property conditions & facilities
Nice people!!
Stayed 1 night in Sep 2025