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4 Mundos

3.0 star property

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Photo gallery for 4 Mundos

Reception
Terrace/patio
Front of property
Lobby
Classic Triple Room | Free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Benigno Malo 10-70, Entre Gran Colombia y La Mar, Cuenca, Azuay, 0101
  • Place, Calderon Park
    ‪3 min walk‬
  • Place, New Cathedral of Cuenca
    ‪3 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪12 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪10 min drive‬

Room options

View all photos for Double Room

Double Room | Free WiFi, bed sheets

Double Room

  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, Mountain View

Double Room, Mountain View | Free WiFi, bed sheets

Double Room, Mountain View

  • Mountain view
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe King Room

Deluxe King Room | Free WiFi, bed sheets

Deluxe King Room

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Double room with extra bed.

Free WiFi, bed sheets

Double room with extra bed.

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Free WiFi, bed sheets

Triple Room

  • 323 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Classic Triple Room

Classic Triple Room | Free WiFi, bed sheets

Classic Triple Room

  • 388 sq ft
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Classic Quadruple Room

Classic Quadruple Room | Free WiFi, bed sheets

Classic Quadruple Room

  • 592 sq ft
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

View all photos for Standard Family Room

Standard Family Room | Free WiFi, bed sheets

Standard Family Room

  • 753 sq ft
  • Sleeps 7
  • 1 Double Bed and 5 Twin Beds
  • Free WiFi

View all photos for Standard Suite

Shower, rainfall showerhead, free toiletries, towels

Standard Suite

  • 904 sq ft
  • Sleeps 9
  • 1 Double Bed and 7 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Free WiFi, bed sheets

Junior Suite

  • 797 sq ft
  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed
  • Free WiFi

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About this property

4 Mundos

3-star hotel in Downtown Cuenca
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Free English breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Change of towels is available on request.
4 Mundos offers 20 accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Cuenca hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This Colonial hotel also offers a terrace, a vending machine, and tour/ticket assistance.

4 Mundos has designated areas for smoking.

A complimentary English breakfast is served each morning between 7 AM and 9:30 AM. A complimentary manager's reception is offered each day.
4 Mundos has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 15 per night)
  • Onsite parking options include a carport

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Billiards/pool table

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Heating
  • Living room
  • Mobile key entry

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 12 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 15 per night (82 ft away)
  • Credit card charges are subject to a surcharge of 12 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Air conditioning is not provided
Parties and events are allowed on site
Long-term renters welcome

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

4 MUNDOS Hotel Cuenca
4 MUNDOS Hotel
4 MUNDOS Cuenca
4 MUNDOS Hotel
4 MUNDOS Cuenca
4 MUNDOS Hotel Cuenca

4 Mundos Reviews

Reviews

6.8
Rating 10 - Excellent. 11 out of 31 reviews
Rating 8 - Good. 8 out of 31 reviews
Rating 6 - Okay. 2 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 8 out of 31 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Daniel

Disliked: Staff & service, amenities, property conditions & facilities
No parking and breakfast was cold
Stayed 4 nights in Jul 2022
Verified

2/10 Terrible

Odalis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an extremely disappointing experience with this hotel. They overbooked my room, leaving me without a place to stay for the night. Despite the significant inconvenience caused by their error, they promised to refund my reservation but failed to follow through. Very unprofessional. Not only did they leave me stranded, but they also refused to take responsibility for their mistake. I feel completely cheated by their false promises and lack of accountability. This hotel operates with dishonesty and a lack of basic ethics. Save yourself the stress and frustration—do not book here.
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Marcelo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PESIMA EXPERIENCIA

HOTEL BASICO Y POR EL PRECIO NO SE PODIA ESPERAR, EL BAÑO SUCIO TAPADO DESASTROSO, SE LE PIDIO Q VAYAN A SOLUCIONAR NUNCA LO HICIERON , LAS HABITACIONES DAN AL CALLE UNA BULLA Q NO SE PODIA DORMIR , EL,DESAYUNO DEFICIENTE PAN, MOTE CON HUEVO CANTIDAD LIMITADA, EL CAFE DE LOS PEORES Q HE TOMADO. EL UNICO PUNTO A FAVOR ES Q QUEDA EN EL CENTRO HISTORICO.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

MARICRUZ De Los Ángeles

Una semana antes de empezar el viaje cancelaron el alojamiento queriendo enviarme a un hotel de baja categoría, se realizaron gestiones directamente con EXPEDIA para poder mantener un hotel de la misma calidad.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel al lado de la catedral, aceptable

Hotel situado al lado del centro. Lo mejor la ubicación y la conexión de wifi. Al no tener ascensor, subir maletas al segundo piso puede ser una desventaja aunque el chico de la recepción nos ayudó. El agua caliente tarda bastante en salir.
Stayed 2 nights in Nov 2021
Verified

8/10 Good

jose

Liked: Cleanliness, staff & service
Disliked: Amenities
El hotel limpio y agradable , el desayuno no era bueno , y el garaje fue cobrado adicional , cuando en la reservación, jamás indicaron q sería un pago adicional
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Preston

Negative experience

I had a reservation at this hotel but when I arrived I was told there were no rooms. I attempted to show the manager my booking confirmation but he was not interested. After some discussion he offered to find my wife and I another hotel which he did. The hotel was renovated and was not well prepared for guests. We stayed one night and left. I would be careful about booking this property. Perhaps bait and switch?
Stayed 5 nights in Nov 2021
Verified

4/10 Poor

Patricio

Hoteles del terror en Cuenca

Se reserva en la pagina pero al momento de hospedarte quieren dar lo que este disponible me dieron solo una habitacion con una cama 2 plazas cuando pague por 2 de 2 plazas que mal servicio y culpan a hoteles.com de que esos no son los precios y si quieres pagar con tarjeta bancaria te recargan el 22% pesimo no volvere nunca mas
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Gibran

Disliked: Staff & service, amenities
One of the worst places I've stayed in. Most of the rooms face am interior covered courtyard and sounds really carry through the thin doors and windows of the rooms. I tried two rooms on two different floors and from both I could clearly hear conversations from the reception desk, loud footsteps, and the lobby phone ringing as loud as if it were in my room! I had specifically booked a room with a mountain view and when I asked the hotel manager about this all I got was a shrug and a poor explanation about not having one available and expecting a higher price for those rooms than Expedia is listing. The front desk also closes around midnight, so there were guests calling and loudly knocking throughout the wee hours to get in. The rugs were torn and dirty and there was no toilet paper in the room's bathroom. Absolutely awful. Cleanlines and breakfast: 2/5.
Stayed 1 night in Sep 2021
Verified

8/10 Good

JOSE E

Liked: Cleanliness, staff & service
En general la estancia bien. La ubicación es muy buena considerando el Casco colonial de la ciudad. Un comentario menor: la calidad y tamaño de las toallas no es bueno. Eso deben mejorar.
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Briggitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gusto la atencion. La amabilidad y el hotel limpio
Stayed 3 nights in Sep 2021
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alojamiento

Muy bonito Cómodo Y tranquilo Volvería de nuevo !!!!
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es muy buen hotel, tiene todo lo necesario y encontramos como muy buen valor. It is an excellent hotel, it has everything you would expect and we found it a very good value.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Zona Norte Automotores

Liked: Cleanliness, staff & service, property conditions & facilities
El Hotel está muy bien ubicado y permite visitar la ciudad caminando. La limpieza estuvo muy bien. Punto de mejora: El agua de la ducha calienta pero no lo suficiente.
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Verified traveler

Very nice and cozy place great people. And. Even a surprise if ur lucky OK ya cómo vamos con tus uñas vamos a la una primero OK ya cómo vamos con tus uñas vamos a la una primero C,
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE HOTEL EN EL CENTRO DE CUENCA

LA HABITACIÓN SIMPLE QUE PEDÍ FUE EXCELENTE, LIMPIA, AMPLIA Y MUY CÓMODA.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

wei wu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的飯店，熱水量大，空間大，離主要廣場近，櫃臺帥哥可以英文溝通，早餐每天變換，非常棒的飯店！
Stayed 3 nights in Jun 2018
Verified

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Very nice hotel, clean, comfortable bed with hot shower. Room was spacious with a desk and wardrobe. Location is excellent 15 minute taxi ride to coach terminal and 5 minutes walk to main sqaure. Lots of shops and restaurants about. Only issues were having a room with a balcony into the street let in a lot of noise.
Stayed 6 nights in Jun 2018
Verified

2/10 Terrible

Andrei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Не заселили

Не заселили. Вразумительных ответов и возврата средств пока нет
Stayed 3 nights in Nov 2017
Verified

6/10 Okay

Paulo Vinícius

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel limpo e bem localizado.

Fomos atendidos quando solicitamos a troca de quarto devido ao sinal do wifi, em uma das noites a água quente estava desligada e tivemos que ligar na recepção para religar, a recepção fica fechada, tem que se tocar uma campanhia para ser atendido. A cama não era das melhores mas para três noites foi tranquilo.
Verified

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024