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Sandman Hotel Cranbrook

2.5 star property

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Photo gallery for Sandman Hotel Cranbrook

Interior
Exterior
Lobby
Lobby
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
$90
includes taxes & fees
Dec 26 - Dec 27

Explore the area

View in a map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Place, Cranbrook Mall
    ‪4 min walk‬
  • Place, Cranbrook City Hall
    ‪10 min walk‬
  • Place, Cranbrook History Centre
    ‪15 min walk‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 216 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

7.2 out of 10
Good
(16 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(17 reviews)
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Kitchen

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Kitchen

  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

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  • Free WiFi
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4.6 out of 5, Wonderful, 510 reviews
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About this property

Sandman Hotel Cranbrook

Cranbrook hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station. Limited housekeeping is available.
Sandman Hotel Cranbrook offers 72 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Sandman Hotel Cranbrook features an indoor pool and a fitness center. The hotel offers a restaurant. Business-related amenities consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers room service (during limited hours) and express check-out. Onsite uncovered self parking is complimentary.

Sandman Hotel Cranbrook is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.
Denny's Restaurant - This family restaurant specializes in American cuisine. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from October 10 2025 to December 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Sandman Hotel Cranbrook Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 250 out of 971 reviews
Rating 8 - Good. 331 out of 971 reviews
Rating 6 - Okay. 204 out of 971 reviews
Rating 4 - Poor. 109 out of 971 reviews
Rating 2 - Terrible. 77 out of 971 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel with a sound Machine so it helped sleep at night it’s an older hotel beds are decent not amazing nor terrible. A little on firmer side.
Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly but building in serious need of a renovation.....very tired......air conditioner did not work......poor TVs
Stayed 5 nights in Sep 2025

8/10 Good

Aime

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Danielle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little Gem

Great place , clean and safe
Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff was good but property needs a major upgrade
Stayed 5 nights in Sep 2025

4/10 Poor

Maureen

Stayed 1 night in Aug 2025

4/10 Poor

Tyler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My key to the door of my room didnt work all weekend and I had to get the front desk to let me in everytime. Would be nice if they had a maintenance team to repair such issues.
Stayed 3 nights in Sep 2025

10/10 Excellent

Stuart

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Doyle

Stayed 2 nights in Sep 2025

10/10 Excellent

Warren

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Frank

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bed was comfy, sheets nice and clean, but property very Worn. AC did not work, bathtub is damaged or stained Stains on chair etc. Denny's restaurant could also do with a update, especially the flooring After staying at the Sandman in Quesnel, which was super, The Cranbrook was very disapointing
Stayed 1 night in Sep 2025

8/10 Good

Judy

Business traveler, Traveled with family
Liked: Amenities
It was a nice place in a sketchy area!
Stayed 1 night in Sep 2025

10/10 Excellent

merrilee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the connected retaurant!
Stayed 1 night in Jun 2025

10/10 Excellent

sarah

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
staff was very friendly & nice. The rooms were clean, but the toilets dont flush properly unless you hold it down for a minute which wasn't great
Stayed 1 night in Sep 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Servicable spot for a night or two in Cranbrook. 2nd time Ive been there, no complaints at all. Very nice and efficient staff. Walkable to downtown restaurants.
Stayed 1 night in Sep 2025

10/10 Excellent

Darryl

Stayed 1 night in Aug 2025

10/10 Excellent

Kyle

Stayed 1 night in Sep 2025

8/10 Good

Richard

Stayed 3 nights in Aug 2025

6/10 Okay

Shawn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was green and looked dangerous.
Stayed 1 night in Sep 2025

8/10 Good

Sharka

Traveled with family
Disliked: Amenities, property conditions & facilities
The room smelled musty from the air conditioner. Very, very small bathroom and small sink area outside of bathroom
Stayed 1 night in Sep 2025

8/10 Good

Drew

Traveled with family
Liked: Cleanliness, staff & service, amenities
The a/c in room was not very good
Stayed 1 night in Sep 2025

6/10 Okay

Sheryl

Liked: Staff & service, amenities
The place is quiet and with lots of available parking however the washroom Is not that clean.
Stayed 1 night in Aug 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service
Very close to maln road
Stayed 1 night in Aug 2025

8/10 Good

Nicholas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, lots of parking
Stayed 11 nights in Aug 2025