Stern am Rathaus features tour/ticket assistance, multilingual staff, and coffee/tea in a common area. Public areas are equipped with complimentary wired and wireless Internet access. This Cologne hotel also offers concierge services, express check-out, and a front-desk safe.
Stern am Rathaus is a smoke-free property.
Stern am Rathaus offers 10 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-cm flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 1:00 PM
Check-in time ends at anytime
Minimum check-in age is: 16
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
One child stays free
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 3
Social distancing measures are not in place
Contactless check-in is available
Guests will receive an email with special check-in instructions
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Debit cards
No gap period between guest stays
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.