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Heritage Inn Express Chico

2.0 star property

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Photo gallery for Heritage Inn Express Chico

1 bedroom, desk, blackout drapes, iron/ironing board
Lobby
Exterior
Front of property
Suite, 1 King Bed | 1 bedroom, desk, blackout drapes, iron/ironing board

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
725 Broadway St, Chico, CA, 95928
  • California State University-Chico
    ‪6 min walk‬
  • Bidwell Mansion State Historic Park
    ‪11 min walk‬
  • Bidwell-Sacramento River State Park
    ‪21 min drive‬
  • Chico, CA (CIC-Chico Municipal)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Heritage Inn Express Chico

Chico hotel walkable to California State University-Chico
An outdoor pool, coffee/tea in a common area, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a TV in a common area, multilingual staff assistance, and a vending machine are onsite.
Heritage Inn Express Chico offers 39 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Chico hotel also offers an outdoor pool, a terrace, and a vending machine.

Heritage Inn Express Chico is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (33 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Express Chico
Heritage Inn Express
Heritage Inn Express Chico
Heritage Hotel Express Chico
Heritage Inn Express Chico Hotel Chico
Heritage Express Chico Chico
Heritage Inn Express Chico Hotel
Heritage Inn Express Chico Chico
Heritage Inn Express Chico Hotel Chico

Heritage Inn Express Chico Reviews

Reviews

5.8
Rating 10 - Excellent. 189 out of 1009 reviews
Rating 8 - Good. 185 out of 1009 reviews
Rating 6 - Okay. 190 out of 1009 reviews
Rating 4 - Poor. 195 out of 1009 reviews
Rating 2 - Terrible. 250 out of 1009 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

August

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angelic

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing! Walkable to a grocery store and restaurants. Quiet and clean

10/10 Excellent

Luis

Stayed 1 night in Apr 2025

4/10 Poor

Lorono

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stay in room 211, smells like cig smoke. Bed can be more comfortable. Front door has a huge gap, place towels to block any creepy crawlers. Desk chair is tore up. Writing on mirror frame. Outer door of the microwave is missing. They need to clean the fridge magnet frame. Possibly add hangers in the room. A few people hanging outside scoping out the place, close to dark seemed suspicious but Chico police appeared and they disappeared. Other than that the room is ok.
Stayed 1 night in Apr 2025

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So bad that I had to leave. Creepy people hanging around the property, room appearance not clean, holes in the comforter, thermostat hanging from wall, on and on. They wouldn’t reimburse me, but I could not stay another second.
Stayed 1 night in Apr 2025

4/10 Poor

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was pleasant, but the property and the facilities looked nothing like the picture. It's like they are trying to put lipstick on a pig. The coffee makers in the room don't work, no coffee because of how many guys were sitting around drinking coffee, and no staff to attend. The water pressure was great though. The updates were just a band-aid when they really needed to do a complete makeover. Can't really complain about the price though. It's too bad, the location is great for downtown....They could have a great spot with a complete renovation.
Stayed 1 night in Apr 2025

10/10 Excellent

Darla

Stayed 7 nights in Apr 2025

4/10 Poor

Mitchel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
The staff was amazing but you definitely get what you pay for holes in the wall dirty towel
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Darla

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Morgan

Stayed 1 night in Apr 2025

4/10 Poor

Monique

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Ignacio

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Gustavo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
It is a noisy street where the place is located, the room was clean but the wall plugs where in bad condition or broken, personal is really profesional.parking is on first come first serve basis.
Stayed 2 nights in Mar 2025

4/10 Poor

Ron

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Got there alittle before the 3 oclock check in time ,was charged $22.00 extra to check in . Got a room card after paying fee ,went up to room which was not serviced yet . Went back to office and was given a different room .this room was fine.area seems to have a homeless problem. Shady people everywhere.
Stayed 1 night in Mar 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This property requires a $100 deposit to stay

My check-in process went professionally and smoothly. But then I was told that they REQUIRE an additional $100 damage deposit to stay there, that will be refund upon my departure (hasn't been so far). They also had a very detailed four paragraph "contract" that I had to initial each paragraph and then sign the final document. Very unusual in my travels.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mariaelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Asuncion

Traveled with family
Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2025

8/10 Good

Orlando

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Douglas

Liked: Staff & service, amenities
Employees
Stayed 3 nights in Mar 2025

8/10 Good

Nila

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a family university tour trip. Our stay was lovely, no issues, lovely staff
Stayed 2 nights in Feb 2025