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Quality Inn & Suites New Castle

2.5 star property

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Photo gallery for Quality Inn & Suites New Castle

In-room safe, desk, laptop workspace, blackout drapes
Fitness facility
Free daily continental breakfast
In-room safe, desk, laptop workspace, blackout drapes
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
$88
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
1740 New Butler Rd, New Castle, PA, 16101
  • Place, Cascade Park
    ‪3 min drive‬
  • Place, Scottish Rite Cathedral
    ‪5 min drive‬
  • Place, Hill View Manor
    ‪5 min drive‬
  • Airport, Youngstown, OH (YNG-Youngstown - Warren Regional)
    ‪53 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn & Suites New Castle

New Castle hotel with free weekday breakfast
A fitness center, a sauna, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn & Suites New Castle offers 79 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Castle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Quality Inn & Suites New Castle features a sauna and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

Quality Inn & Suites New Castle has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (35 inches high)
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel New Castle
Quality Inn New Castle
New Castle Comfort Inn
Comfort Inn New Castle Hotel
Comfort Hotel New Castle
Quality New Castle
Quality Inn
Quality Inn New Castle
Quality & Suites New New
Quality Inn Suites New Castle
Quality Inn & Suites New Castle Hotel
Quality Inn & Suites New Castle New Castle
Quality Inn & Suites New Castle Hotel New Castle

Quality Inn & Suites New Castle Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 392 out of 783 reviews
Rating 8 - Good. 239 out of 783 reviews
Rating 6 - Okay. 88 out of 783 reviews
Rating 4 - Poor. 27 out of 783 reviews
Rating 2 - Terrible. 37 out of 783 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As usual WiFi rubbish every thing else very good
Stayed 1 night in Jun 2025

6/10 Okay

Victoria

Liked: Cleanliness, property conditions & facilities, room comfort

Last minute stay

Last minute stop on a long trip. The check in staff was less than friendly but the morning desk and breakfast staff were wonderful. The room needed some minor repairs, but was comfortable and clean. Overall quiet but had some dogs in a close by room that barked often during the morning (quiet at night).
Stayed 1 night in Jun 2025

8/10 Good

Gary

Traveled with group
Liked: Cleanliness, property conditions & facilities
Staff was very friendly and room was clean. Only issue was the key cards kept loosing memory
Stayed 2 nights in Jun 2025

8/10 Good

Deborah

Stayed 4 nights in May 2025

10/10 Excellent

jodi, Vandergrift

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Everyone very nice
Stayed 1 night in Jun 2025

8/10 Good

Jamie

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, nice breakfast, friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was comfy. Room was clean and spacious. Breakfast was ok. Nice location. Staff was very friendly. Would recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was pleased with how pleasant the staff was and how they made me feel welcome
Stayed 1 night in Jun 2025

8/10 Good

Mitchell

Liked: Amenities
Convenient location, economical,
Stayed 1 night in Jun 2025

8/10 Good

Paul

Stayed 1 night in Jun 2025

10/10 Excellent

Amber

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean, super great staff!
Stayed 1 night in Jun 2025

8/10 Good

Deidra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pleasant and the staff was friendly
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Stayed 7 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

8/10 Good

Tristine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and accommodating
Stayed 1 night in May 2025

8/10 Good

connie

Stayed 5 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Very friendly staff. Very clean and nice room.
Stayed 1 night in Jun 2025

2/10 Terrible

Tykela

The stay was acceptable but if I booked a suite how could you not expect ones to use the hot tub . The minute I turned the hot tub on dirty water begin to come out of with along with little bugs.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Staff was very friendly.
Stayed 1 night in May 2025

10/10 Excellent

Barry, Mesa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was convenient to our final destination.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 1 night in May 2025

8/10 Good

Aline, Marion

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is good and has a great smell.
Stayed 1 night in May 2025

10/10 Excellent

Amy

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holly at the front desk was very helpful. They staff was very pleasant. This hotel is very clean.The rooms are dated but large and comfortable
Stayed 5 nights in May 2025

8/10 Good

Troy

Stayed 1 night in May 2025

8/10 Good

Renee

Traveled with group
Liked: Amenities, property conditions & facilities
There was a small roach on the bed when we arrived. There was a dog next door that barked when we entered in our room and the alarm clock next to the bedd sounded at midnight. Didnt get too much sleep. I tried to add photos but al not able to.
Stayed 1 night in May 2025