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Pullman Basel Europe

Property class: 4

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Photo gallery for Pullman Basel Europe

A modern reception area with a large, illuminated chandelier, a reception desk, and a seating area.
A hotel room with a bed, a bedside lamp, a mirror, and a small shelf with toiletries.
A covered walkway with glass panels, a paved path, and a grassy area with a bench.
A hotel entrance with a modern design, featuring a glass door and a sign for Pullman Hotels and Resorts in Basel, Europe.
A modern outdoor patio area with multiple tables and chairs, surrounded by buildings with large windows and a glass structure overhead.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $208
includes taxes & fees
Sep 25 - Sep 26

Explore the area

View in a map
Clarastrasse 43, Basel, BS, 4058
  • Place, Congress Center Basel
    ‪2 min walk‬
  • Place, Basel University
    ‪11 min walk‬
  • Place, Marktplatz
    ‪13 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪9 min drive‬

Room options

Superior Twin Room, 1 Double Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Deluxe Twin Room, 1 Double Bed

A hotel room with a bed, a bedside lamp, a mirror, and a small shelf with toiletries.

Deluxe Twin Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Classic Room

9.6 out of 10
Exceptional
(34 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free wired internet

Classic Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Classic Room, 1 Double Bed, Terrace, Garden View

A modern outdoor patio area with multiple tables and chairs, surrounded by buildings with large windows and a glass structure overhead.

Classic Room, 1 Double Bed, Terrace, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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About this property

Pullman Basel Europe

4-star hotel in Basel City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Change of towels is available on request.
Pullman Basel Europe offers 141 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-cm LED televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Basel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 5813 square feet (540 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Pullman Basel Europe is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Bistro Europe - This bistro serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CHF 27 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro Europe

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5,813 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-cm LED TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 65.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 65
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 27 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 65.00 (subject to availability)
  • Late check-out fee: CHF 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Basel Europe
Pullman Basel
Pullman Basel Europe
Pullman Europe
Pullman Europe Hotel
Pullman Europe Hotel Basel
Accor Hotel Europe Basel
Pullman Basel Europe Hotel
Pullman Basel Europe Hotel
Pullman Basel Europe Basel
Pullman Basel Europe Hotel Basel

Pullman Basel Europe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 598 out of 867 reviews
Rating 8 - Good. 221 out of 867 reviews
Rating 6 - Okay. 29 out of 867 reviews
Rating 4 - Poor. 11 out of 867 reviews
Rating 2 - Terrible. 8 out of 867 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was great but especially the staff the room snd breakfast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was lovely. The hotel is very convenient. We wanted to especially thank Bruno for spending so much time finding us a wonderful restaurant last minute on a Saturday night 😊
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast choices are abundant and amazing! The hotel itself is five star. The amenities for the cost is refreshing.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Shqipe

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay and very clean.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

SATOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Diane Pepper

Liked: Cleanliness, amenities
Great spot to stay in the center of Basel!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, good location, fantastic breakfast

Great stay, good location, fantastic breakfast.
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Tai-Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience and clean, no complaints
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Shaun Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice..l good selection
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel. Room was large, bathroom spacious and amazing shower. Staff were super friendly
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay

Excellent hotel and location Super friendly staff
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location in Basel, near the Messe and lots of cute neighborhoods and restaurants. Right on several tram lines and a short walk to the river. More business than boutique hotel, but friendly, clean, and modern with spacious rooms. I had a room with a balcony on the back of the building, very quiet and looks out over an internal courtyard and other buildings.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely rooms, smelt nice
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel!
Stayed 1 night in Apr 2025
Verified review

8/10 Good

CLIVE

Liked: Cleanliness, staff & service, property conditions & facilities
Just a one night stay, no breakfast, but all was fine. 6th floor room with balcony but the view wasn't very scenic.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff exceptional, helpful and friendly!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel in a great central location.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Madhu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and excellent value for money
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Gagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel, excellent staff throughout.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Léa

Water for free in the room
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were hard (only mattress on flat plank). However, overall good
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

James

Liked: Amenities
Property was clean and location was perfect and central to everything
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Brodie

What a place. We absolutely loved our stay here, it was absolutely perfect for our long weekend in Basel and we will be recommending this place to anyone who has plans to visit this super city!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly staff, amazing breakfast. Close proximity to the rain with plenty of things to do. Easy use of the tram from the hotel.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Linoska

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the breakfast and the staff attention.
Stayed 1 night in Aug 2024