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Shaden Resort by Accor

4.0 star property

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Photo gallery for Shaden Resort by Accor

Cafe
Property video
Exterior
Lobby sitting area
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Breakfast included
  • Gym
  • Room service
$689
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
Hail Street Alula 43515 Ksa Hail Street, Al-'Ula, 43314
  • Place, Umm al-Daraj
    ‪7 min walk‬
  • Place, Al'Ula Oasis
    ‪18 min walk‬
  • Place, AlUla Museum
    ‪5 min drive‬
  • Airport, Al-'Ula (ULH-Al-'Ula Intl. Airport)
    ‪42 min drive‬

Room options

View all photos for Desert Horizon Room, 2 Twin Beds

Desert Horizon Room, 2 Twin Beds | Minibar, in-room safe, individually decorated, individually furnished

Desert Horizon Room, 2 Twin Beds

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Canyon Deluxe Room, 1 King Bed

Canyon Deluxe Room, 1 King Bed | Mountain view

Canyon Deluxe Room, 1 King Bed

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Canyon Deluxe Room, 2 Twin Beds

Canyon Deluxe Room, 2 Twin Beds | Mountain view

Canyon Deluxe Room, 2 Twin Beds

  • 420 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Desert Horizon Room, 1 King Bed

Desert Horizon Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Desert Horizon Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Oasis Pool Villa

Espresso maker, coffee/tea maker, electric kettle

Oasis Pool Villa

  • 2131 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

View all photos for Palm Garden Villa

Palm Garden Villa | Minibar, in-room safe, individually decorated, individually furnished

Palm Garden Villa

  • 2153 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds

View all photos for Charles Royal Suite

Charles Royal Suite | Minibar, in-room safe, individually decorated, individually furnished

Charles Royal Suite

  • 4306 sq ft
  • 5 bedrooms
  • Valley view
  • Sleeps 6
  • 3 King Beds and 3 Double Beds

View all photos for Skyline Executive Room

Skyline Executive Room | Mountain view

Skyline Executive Room

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About this property

Shaden Resort by Accor

4-star Al-'Ula hotel with free valet parking
This smoke-free hotel features 2 restaurants, an outdoor pool, and 3 bars/lounges. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a health club, 2 coffee shops/cafes, and a snack bar/deli are onsite. Housekeeping is available on request.
Shaden Resort by Accor offers 120 air-conditioned accommodations with fireplaces and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with premium digital channels.

Bathrooms include bathrobes, bidets, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include espresso makers and safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
In addition to a children's pool and an outdoor pool, Shaden Resort by Accor provides a health club and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of 4 meeting rooms and coworking spaces. Event facilities measuring 4306 square feet (400 square meters) include a conference center. This Al-'Ula hotel also offers spa services, a terrace, and multilingual staff. Complimentary self parking and valet parking are available on site, along with a car charging station.

Shaden Resort by Accor is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
Shaden Resort by Accor has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 2 coffee shops/cafes
  • 2 restaurants
  • 3 bars/lounges
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Children's pool
  • Ecotours
  • Health club
  • Outdoor pool
  • Ropes course
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference center (4,306 square feet of space)
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 483.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: SAR 483.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 71145001129

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Shaden Resort
Shaden Resort by Accor Hotel
Shaden Resort by Accor Al-'Ula
Shaden Resort by Accor Hotel Al-'Ula

Reviews

Shaden Resort by Accor Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 31 out of 46 reviews
Rating 8 - Good. 4 out of 46 reviews
Rating 6 - Okay. 7 out of 46 reviews
Rating 4 - Poor. 2 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

Reviews

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location and great services

I’m not sure why this hotel didn’t receive highwr ratings. The staff were all excellent with great services. The location of the hotel is fantastic with magnificent rocks surrounding the hotel. I can’t imagine a better place than this hotel.
Stayed 2 nights in Jun 2025

6/10 Okay

Zakiah

Stayed 2 nights in Apr 2025

4/10 Poor

abdulaziz

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Naser

Liked: Cleanliness, staff & service, amenities
The landscape is beyond imagination
Stayed 2 nights in Apr 2025

8/10 Good

Naser

Liked: Staff & service, amenities, property conditions & facilities
Alot of room to improve in such an amazing location.
Stayed 1 night in Apr 2025

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in this resort for 3 nights, and everything was perfect. We love the hotel environment, breakfast, and quality room. One thing truly impressed us was the hotel staff hospitality. Our car broke down on the 2nd day of our stay, and one staff, Mr. Hussain Khan offered kind help, went extra miles to drive us to the local repair shop and got it fixed. If not for his help, we would have wasted more time dealing with the car rental company, dramatically cut down our planned activities in AlUla. Many thanks Hussain. Hope this massage gets to Shaden Resort management and recognized Mr. Khan for his kindness and hospitality. - Frank
Stayed 3 nights in Mar 2025

10/10 Excellent

nejc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort very helpfull and kind stuff
Stayed 1 night in Feb 2025

6/10 Okay

Samirah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

mlyard

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Hadeel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel experience in all aspect
Stayed 2 nights in Jan 2025

8/10 Good

N H M

Traveled with family
Liked: Cleanliness, staff & service

Great Hotel, with service Improvement

Nice hotel with helpful reception staff, but buggy service was slow. Had to make several calls before issues were addressed. Once attended, the reception team was accommodating and resolved concerns effectively.
Stayed 2 nights in Dec 2024

6/10 Okay

hafed

Stayed 1 night in Nov 2024

10/10 Excellent

Bishoi

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best resorts I have ever visited. It’s perfectly suited between the mountains making the view from all the rooms out of this world.! Highly recommended…!
Stayed 4 nights in Nov 2024

10/10 Excellent

claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical place

Amazing place with the vest service and outstanding views full of unique energy
Stayed 1 night in Oct 2024

10/10 Excellent

claudia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical place

Amazing place like out if a fairytale
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberlee, APO

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really friendly and helpful!
Stayed 2 nights in Sep 2024

4/10 Poor

Shahida

Stayed 1 night in Aug 2024

6/10 Okay

Karina

Traveled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Jamal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

Excellent experience
Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacularly beautiful property. The issue I encountered was transportation to and from Shaden; perhaps because off season. Recommend having a rental. Staff very kind and worked very hard to ensure I was happy. Language is a bit of barrier.
Stayed 1 night in May 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly stuff excellent experience
Stayed 1 night in Apr 2024

10/10 Excellent

Anelia, SAN DIEGO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort! Luxury, peaceful and incredibly beautiful grounds! Staff is friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Agata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay has been absolutely amazing – we’ve felt genuinely welcomed from the moment we arrived. The service is exceptional, and the women on the team are especially wonderful (the men too!). We’d love to see more of them in the dining area as well – everything here is just perfect!
Stayed 2 nights in Jul 2025

10/10 Excellent

Evelyn Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está increíble . Rodeado de montaña rocosa y desierto . La alberca muy a gusto. Nos encantó
Stayed 4 nights in Jun 2025