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Friendly staff nothing too much trouble. Before arriving asked if there was a kettle in room for tea making facilities. Informed no but one could be arranged. it was in the room on arrival. Room clean and modern. Safe where no charge made. Fridge, wine glasses and tumblers.Power shower, clean towels each day. Thick shag pile carpets. Security exceptional - card system used even when using the lift and going to and from breakfast room which was outside in another part of the hotel (umbrellas supplied if raining). Breakfast all you could eat, English and continental foods. All in all this hotel, even though 10mins tram from Alexander Platz is one to be rated - highly recommend. Travel to hotel from SCHOENEFELD Airport. Take S9 Train to Landsberger Allee then catch M5 or M6 to Landsberger Allee/Petersburger Stre. 5mins walk to hotel from there. Takes about 40mins on train and another 10 on tram. Whole journey takes roughly an hour from airport once on the train. This hotel being in the old Eastern Berlin some of the the surrounding buildings leave much to be desired - need to be restored or knocked down and rebuilt but dont be put off as there is building work going on all the time wherever you go in Berlin. Would definitely recommend a City Break at New Berlin. Hotel.

the hotel is very well connected to city center, a few stops away by tram to alexander platz, prenzelauer berg and bernauer strasse. it is located near a wonderful park. the rooms are spacious, clean, well furnished and the personnel very helpful. on sunny and warm days, the breakfast can be taken on the terrace.two small negative points thought, the breakfast is not very rich, like how it should be in a four stars hotel and the street where the hotel is in doesn't have any attractions (restaurants, bars...)

The New Berlin was found by accident while trying to book our accommodation for our honeymoon across Europe; our travel agent had suggested hideous places and all were pricey.This little gem is tucked away from the hustle of Alexanderplatz but doesn't take away from its charm in the slightest. We were given a studio apartment style room and it was perfect for us. The bed and facilities were clean and very neat. Breakfast was always spot on, with great hot and cold varieties and finally proper coffee was available. Close tram access and only a short ride into the main town area.For a hotel that was found by accident through our Google searches; it turned out to be our best choice for the whole trip.

I had a wonderful stay in the New Berlin Hotel from 23/03/13 - 27/03/13. The service and staff were second to none; everyone so friendly and helpful without being overbearing, nothing was too much trouble. The classic room, which is situated across the courtyard from the main hotel, was well appointed; bright, airy, spacious with with warm pastel colours. The en-suite was a good size and had a great shower, toiletries were from Ritual - really lovely. I had free use of the sauna, which was absolutely heavenly. Breakfast buffet was amazing, plenty of choice even for me, a very fussy vegetarian. My friend asked them if they could get gluten free bread, the first morning after our arrival. They made sure they had the bread for my friend the following morning and there after for the remainder of our stay, at no extra cost. This is one of the best hotels for service, value, comfort and friendliness I have ever stayed in. It is a small gem in a big pool, not to be passed over. New Berlin Hotel is located in East Berlin, very close to the city centre. I was able to walk to Brandenburg gate from the hotel in under 30 mins. Tram is literally 2 minutes walk away from the hotel and there are trams every 4 - 5 minutes, which will take you into the city centre in approx 10 minutes. Alexanderplatz is the main link for all modes of public transport. The T.V tower is also in Alexanderplatz, I used it as my landmark when I was walking around the city, that way, I never got lost and was always able to make my way back to the tram stop. From Alexanderplatz, I got back to the hotel by taking the tram to Llandsberger Allee/Petersburg Strasse.

Boutique hotel located in East Berlin. Close to tram line which will take you to Alexanderplatz in 15 minutes. Comfortable rooms, great breakfast, nice solarium, helpful staff. A little stingy in toiletries - I had to ask every day for new products! Neighbourhood is dull and drab however public transport in Berlin is great. It's such a spread out city that no hotel is completely central.