Commodore Suites, SureStay Collection by Best Western
3.5-star Simpson Bay hotel walkable to Kim Sha Beach
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Commodore Suites, SureStay Collection by Best Western offers 26 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.
This Simpson Bay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Commodore Suites, SureStay Collection by Best Western features 2 hot tubs, an outdoor pool, and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a terrace, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.
Commodore Suites, SureStay Collection by Best Western is a smoke-free property.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 20 per person
Things to do
2 hot tubs
24-hour gym
Outdoor pool
Family friendly
Babysitting (surcharge)
Crib (surcharge)
Grocery/convenience store
In-room kitchenette
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
On the beach
Outdoor furniture
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path to elevator
More
1 building
2 floors
Built in 2016
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Crib (surcharge)
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Freezer
Kitchenette
Limited room service
Microwave
Oven
Refrigerator
Stovetop
More
Air conditioning
Desk
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 15.0 per day
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately USD 15 to 20 per person
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: USD 15.0 per day
Rollaway bed fee: USD 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
National rating
This property does not have a Sint Maarten Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Commodore Suites Hotel Simpson Bay
Commodore Suites Hotel
Commodore Suites Simpson Bay
Commodore Suites Hotel
Commodore Suites Simpson Bay
Commodore Suites Hotel Simpson Bay
Commodore Suites, SureStay Collection by Best Western Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Everything was Perfect, very Nice staff, location, my room was big and the kitchen was full equiped although we didn’t cook. Very close to two nice beaches
There was a hole in the wall behind the bathroom door. A lizard was in my bathroom and front desk ignored my 7:00 am and 9:00 am request for help. Finally sent over the maintenance guy that evening about 5:30 pm after another request and he did nothing but put regular tape over the hole. The sea view room was not really sea view because it was highly obstructed with trees. There were two cracks through which you could see the waters. Unacceptable! The free breakfast is left sitting out uncovered all morning in a high traffic area inside the supermarket. Very unhealthy and unsafe.
The room was not clean, the toilet wouldn’t flush properly, the hot water was very finicky, the hotel staff were not knowledgeable at all, the “pool” looked dirty and looked nothing like the pictures online and the “gym” was nonexistent! I don’t recommend staying here at all!
Initially, I picked this hotel for the price and assumption that there was gonna be breakfast that I paid for attached to this, but I found out when I got there that this place does not serve breakfast. Market garden, the grocery store below the hotel do their own breakfast, but it’s not charged or shared or managed by the hotel. The false advertisement the Expedia has put on this app is disappointed as I will fight to get my money back for the $10 or whatever money I paid per day for this breakfast. Other than that, the rooms is pretty good. King size bed is comfortable, but they put flat sheets back could easily be pulled off the mattress. My favorite part of the hotel though is the bathroom as they have a waterfall shower that’s on clay and stone. The thermostat in the room works very well that they can get very hot or very cold.. I did not use the hotel shuttle to get to and from the airport to the hotel, but I believe they have one available that is free of charge. In case anybody needs to be picked up most of the workers at the hotel seemed friendly enough to do their job. The friendliest is the security guards and they’re also helpful as well.
Larry
Stayed 3 nights in Jan 2026
10/10 Excellent
Chavel
Jan 7, 2026
Chavel
Stayed 2 nights in Jan 2026
4/10 Poor
Katharine
Jan 6, 2026
Liked: Cleanliness, staff & service
When we arrived at the hotel (Commodore Suites, Simpson Bay) we were told that we had no reservation despite the fact that we had a written confirmation that we had paid for a room with two beds for January 1 - Jan 2. The hotel was able to provide a room with one bed that was not as nice as the one we booked if this picture is anything like what we would have had. It is hard to know where the fault lies in this situation.
We stayed eleven days here and the room that we had was the studio suit. Spacious for a long stay and the best air conditioner I ever had on an Island. The market on the main floor had everything we needed.
The only issue we had was we planned a cookout on the rooftop for New Year's Eve. The Commodore has two gas grills for guest. We cleaned and seasoned are meat that afternoon but when we started to grill that evening the gas tanks were empty. We immediately reported this to the front desk thinking that they must have other tanks since we had set this up six days prior. The manager was notified by phone, but nothing they could do because it's getting late. Finally, the front desk clerk Lereisha came into action. She had her father come get the tank to get it filled at 9PM and he saved the celebration night. It was six of us planning to eat from the cookout. Lereisha showed how what customer service should be and stepped up to the plate, Thank you so much.
Shout out to the other clerks Arella, and Shanilla who was always willing to help us. We will be back.
Blake
Stayed 11 nights in Dec 2025
2/10 Terrible
Frederic
Jan 5, 2026
Disliked: Cleanliness, amenities
Overbooked - no room available. Had to stay up all night.
Frederic
Stayed 1 night in Jan 2026
6/10 Okay
Jennifer
Jan 2, 2026
Liked: Cleanliness
Disliked: Amenities
Checkin wasn’t the best for me. I was early but there was no effort on the staffs part to accommodate early checkin even though plenty of people checked out. I stayed in the lobby.
They misrepresented “Breakfast available” no, it’s a grocery store that you can go to. They have some premade food you pay by weight or just buy groceries. Nothing to do with the hotel whatsoever. The price markup close to the new year was excessive, that hotel was not worth that price. I didn’t have a long stay but they didn’t clean the room at all. The staff on the morning of check out was much nicer and engaged.
Three night stay the room did not get refreshed or cleaned. No fresh towels. We arrived 90 minutes before check in and they demanded $50us to check in early. The free happy hour is six corona beers at an unmanned cart then done