A snack bar/deli, 24-hour room service, and dry cleaning are available at this hotel. Full breakfast is free. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff assistance are onsite.
Hotel Luna Del Rio offers 7 air-conditioned accommodations with hair dryers and complimentary toiletries. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This El Castillo hotel also offers a terrace, multilingual staff, and tour/ticket assistance.
Hotel Luna Del Rio has designated areas for smoking.
A complimentary full breakfast is served each morning between 5 AM and 9 AM.
24-hour room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle on request for a surcharge
Food and drink
Free full breakfast available daily 5:00 AM to 9:00 AM
Snack bar/deli
Family friendly
Free rollaway/extra bed
In-room crib
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Terrace
Accessibility
No elevator
More
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Down comforter
Egyptian cotton sheets
Free crib
Free rollaway/extra bed
Tempur-Pedic mattress
Bathroom
3 private bathrooms
Free toiletries
Hair dryer
Shower
Towels provided
Food and drink
24-hour room service
More
Air conditioning
Iron/ironing board on request
Soundproofed rooms
Policies
Check-in
Check-in time starts at 10 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests must transfer via boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 250 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed