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Raffles The Palm

5.0 star property

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Exterior
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Garden
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
$232
includes taxes & fees
Apr 12 - Apr 13

Explore the area

View in a map
West Cresent, Palm Jumeirah, Dubai, 213208
  • Place, The Pointe
    ‪6 min drive‬
  • Place, Aquaventure
    ‪7 min drive‬
  • Place, Palm Jumeirah Mall
    ‪9 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, Club Lounge Access (Duplex)

Suite, Club Lounge Access (Duplex) | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Suite, Club Lounge Access (Duplex)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Garden Walk Room With Private Terrace

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Premier Garden Walk Room With Private Terrace

  • Garden view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Premier Jacuzzi Suite, Balcony, Club Lounge Access

Premier Jacuzzi Suite, Balcony, Club Lounge Access | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Premier Jacuzzi Suite, Balcony, Club Lounge Access

  • Sea view
  • 2368 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, Balcony, Ocean View

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Premier Room, Balcony, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Premier Palm Room, Balcony

Premier Palm Room, Balcony | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Premier Palm Room, Balcony

  • Sea view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Premier Suite, Club Lounge Access (Balcony)

Premier Suite, Club Lounge Access (Balcony) | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Premier Suite, Club Lounge Access (Balcony)

  • Sea view
  • 1755 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles, Club Room, Club Lounge Access, Ocean View

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Raffles, Club Room, Club Lounge Access, Ocean View

  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Raffles Club Palm Room, Club Lounge Access

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Raffles Club Palm Room, Club Lounge Access

  • Sea view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Signature Suite Palm, Balcony, Club Lounge Access

Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Signature Suite Palm, Balcony, Club Lounge Access

  • Sea view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Club Room, Terrace, Club Lounge Access

Premium Club Room, Terrace, Club Lounge Access | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Premium Club Room, Terrace, Club Lounge Access

  • Sea view
  • 2185 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles, Royal Villa, 4 Bedrooms

Raffles, Royal Villa, 4 Bedrooms | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Raffles, Royal Villa, 4 Bedrooms

  • Garden view
  • 10226 sq ft
  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 2 Large Twin Beds

View all photos for Signature Suite Ocean, Balcony, Club Lounge Access

Signature Suite Ocean, Balcony, Club Lounge Access | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Signature Suite Ocean, Balcony, Club Lounge Access

  • Sea view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles, Presidential Suite, 2 Bedrooms

Raffles, Presidential Suite, 2 Bedrooms | Hypo-allergenic bedding, down comforters, memory foam beds, minibar

Raffles, Presidential Suite, 2 Bedrooms

  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Raffles, Villa, Multiple Beds

Raffles, Villa, Multiple Beds | Private kitchen | Espresso maker, coffee/tea maker, electric kettle

Raffles, Villa, Multiple Beds

  • Sea view
  • 4 bedrooms
  • Sleeps 10
  • 1 Large Twin Bed and 3 King Beds

Similar properties

Exterior
Sofitel Dubai The Palm Resort & Spa
Palm Jumeirah
  • On private beach
  • Pool
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, 1,282 reviews
Sofitel Dubai The Palm Resort & Spa

About this property

Raffles The Palm

5-star hotel in Palm Jumeirah
Catch some rays on Raffles The Palm's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Housekeeping is available on request.
Raffles The Palm offers 340 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Memory foam beds feature down comforters. 48-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cinq Mondes has 23 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Raffles The Palm like an outdoor pool and an indoor pool.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This Victorian hotel also offers a children's pool, a 24-hour fitness center, and a hot tub. Complimentary valet parking is available on site, along with a car charging station.

Raffles The Palm has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Matagi - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Piatti by the Beach - This beachfront restaurant serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Le Jardin - Onsite buffet restaurant. Open daily.
Blüthner Hall - Onsite café. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 200 for adults and AED 100 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blüthner Hall
  • Le Jardin
  • Matagi
  • Piatti by the Beach

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 23 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 25 2026 to May 31 2026 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 3400
  • New Year's Eve (December 31) Gala Dinner per child: AED 1400 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 200 for adults and AED 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 816803

We should mention

Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Raffles The Palm Hotel
Raffles The Palm Dubai
Raffles The Palm Hotel Dubai
Raffles The Palm (Opening October 2021)

Raffles The Palm Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 251 out of 294 reviews
Rating 8 - Good. 26 out of 294 reviews
Rating 6 - Okay. 5 out of 294 reviews
Rating 4 - Poor. 5 out of 294 reviews
Rating 2 - Terrible. 7 out of 294 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Anthony

Stayed 3 nights in Jan 2026

10/10 Excellent

Clarke

Stayed 7 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Stayed 2 nights in Dec 2025

10/10 Excellent

Rashid, Leeds

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 8 nights and what a lovely experience and room. Staff was lovely. Will definitely stayin alot more at raffles
Stayed 8 nights in Dec 2025

2/10 Terrible

Adelis

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Poor service from arrival. Internet failure prevented room key access and elevator use. Two Club rooms booked, but service and food quality did not justify the price. Unacceptable for a hotel of this level.
Stayed 2 nights in Dec 2025

10/10 Excellent

amer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
good stay
Stayed 7 nights in Dec 2025

6/10 Okay

Emanuel

Stayed 4 nights in Dec 2025

10/10 Excellent

Arto

Liked: Cleanliness, staff & service, amenities
Hotel was absolutely outstanding
Stayed 6 nights in Dec 2025

10/10 Excellent

Kashish

Awesome
Stayed 3 nights in Dec 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
wow
Stayed 1 night in Oct 2025

2/10 Terrible

Adelis

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
When we checked in the WiFi was down. And they couldn’t make us any key cards to go up and down the elevator and into our rooms which were ready. It didn’t get back on until 9pm Which is fine. But since we were still checked In and we had access to the lounge on the 6th floor. We had to tell someone to let us up or down every time. And every time it was a hassle, the people downstairs would ask us a million times what room, if we were staying there, etc. and it was every time. I understand once or even twice… but I was staying with my son and daughter and my niece. So if they had to go get something or wanted to go to the room it was a pain. There should have been better communication with the staff and letting them know what was happening. We weren’t the only guests that checked in that day. It was very uncomfortable and unprofessional.
Stayed 1 night in Dec 2025

2/10 Terrible

Musslim

Stayed 2 nights in Dec 2025

10/10 Excellent

YounJung

Traveled with group
Liked: Cleanliness, staff & service, amenities
너무나도 친절한 직원들 덕분에 호텔에서 머무는 시간이 행복했습니다. 특히 컨시어지 직원들에게 감사했습니다.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
The most amazing hotel, beautiful clean, all staff were brilliant and helpful. If you want luxury this is the best there is
Stayed 3 nights in Dec 2025

10/10 Excellent

fatih

Stayed 3 nights in Nov 2025

10/10 Excellent

Shannon

Stayed 3 nights in Dec 2025

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, amenities
Wir waren früher schon dort, wo es noch das Kempinski Hotel war. Es ist wirklich schön und wir werden wieder kommen. Was mich aber gestört hat die Besetzung des Liegens früh am Morgen am Strand mit nur einem Buch oder einer Zeitschrift und die Angestellten durften nichts dagegen unternehmen. Auch in der Lounge mit den vielen kleinen Kindern war es immer wieder zu laut für uns. Wir durften 4 Nächte dort verbringen.
Stayed 4 nights in Nov 2025

10/10 Excellent

Hanadi Chitouh Amina

Stayed 4 nights in Nov 2025

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Raffles The Palm was nothing short of extraordinary. From the moment I arrived, I was welcomed with a level of warmth and professionalism that instantly set the tone for an unforgettable experience. Their service is truly impeccable—every detail, no matter how small, is handled with such precision, care, and finesse that it elevates the entire stay to a new standard of luxury. What stood out most was the effortless harmony between elegance and comfort. Every interaction felt sincere, every request was met with genuine attentiveness, and every space within the property reflected a commitment to excellence. It is rare to find a place where you feel both completely at ease and continually impressed, but Raffles The Palm achieves this beautifully. This is the first time I’ve walked away from a hotel feeling not just satisfied, but genuinely inspired by the experience. It was worth every moment, and I found myself already planning my next visit before I even checked out. Their service doesn’t simply exceed expectations—it redefines them:)
Stayed 7 nights in Nov 2025

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very excellent !!! Rooms are very clean
Stayed 5 nights in Nov 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it :-)
Stayed 3 nights in Nov 2025

10/10 Excellent

Firat Coskun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Pritesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel lovely large rooms, food was delicious. Pool and beech area was well kept and comfortable. As a vegetarian staying Half Board the vegetarian food options were lacking.
Stayed 4 nights in Oct 2025

10/10 Excellent

Eric

Stayed 6 nights in Sep 2025