The hotel is nicely located about a couple of blocks from Lago Llanquihue with the view of the Volcan Osorno. The gym room has a good view of the lake and the volcano. During checked in, the staff was so friendly and the bellboy helped us with our luggage. My sister was not feeling well during our stay there and the chef did a special accommodation by making her a specially ordered soup. The staff overall are very nice and friendly.
My sister and I were disappointed with the room. The room was hot (we were there at mid November) and it was warmer in the morning because our room was facing the sun. It turned out that some rooms don't have aircondition (AC) which we were not aware of and it turned out that our room was one of them. It was disappointing because we should have been told upon check in about this. When we reported that we were so warm in the room, we were advised just to use the fan inside the room. It was too much inconvenience of moving to another room with AC. The guests should have be given an option to have a room with or without AC upon check in.
Traveller from United States of America
Located in the heart of Puerto Varas, this hotel is within a 5-minute walk of Church of the Sacred Heart, Iglesia del Sagrado …More
Everything about this hotel was great. The hotel itself and the grounds were beautiful, the staff was very courteous and helpful, but nothing could beat the views from the hotel. The mountains and lake surrounding the hotel make it a scene that you can't miss.
Traveller from Missouri
Located near the bay, this family-friendly resort is within 6 mi (10 km) of Campanario Hill, Cerro Campanario, and Lopez …More
Lovely spacious clean rooms with a very homely atmosphere. Alexandra was a complete gem with her help of local activities and attention to detail. The only reason that an excellent rating wasn't given was that I found the attitude of the chef somewhat off putting and unfortunately it marred my overall opinion. Without that experience I would most definitely have given an excellent rating, slightly out of Pucon so you would need a vehicle if you are staying here.
Situated in Pucon, this boutique hotel is within 6 mi (10 km) of Santa Clara Monastery, La Poza, and Museo Mapuche Pucon …More
We had a good 2 day stay at this palafito in Castro. Street parking was plentiful, and the breakfasts were excellent. Being a few blocks from town made it very quiet. This could sleep 6-8, so it seemed huge for the two of us.
Traveller from NC, USA
Situated in Castro, this guesthouse is within a 15-minute walk of Church of Castro and Church of San Francisco. Plaza de …More
We had room 214 for two nights(fri/sat). It's the furthest room from the casino, though we didn't request it. All amenities in the room were great and functioning properly. We had a rental car and the parking lot was safe. The included breakfast buffet was on par with the other great ones on our Chilean travels. The hot tubs located outside provided a good recharge before dinner on sat night. Would definitely stay there again if ever back.
Traveller from US
Located in Nercon, this spa hotel is within 1 mi (2 km) of Church of Castro and Church of San Francisco. Museo Regional de …More