Our room at the Lord Manaus was adequate for the price. We only had a top and fitted sheet...no spread or blanket, even though we requested them. The decor was dated. The bathroom and shower were the nicest parts of the room.
The complimentary breakfast in the dining room was excellent and made our stay much more pleasant. This is an ok hotel for the price especially if you travel like we do and spend very little time in the room. The location is in the middle of the commercial district which was very active during the day and very isolated and a little scary at night. We walked to other old town destinations during the day but took cabs back to the hotel at night. The hotel staff was pleasant and helpful...except that we never got the requested bedspread/blanket.
Traveller from North Carolina, USA
Located in Downtown Manaus, this hotel is within a 10-minute walk of Gebes Medeiros Theater and Teatro Amazonas. Museu de …More
Rooms are plain, extremely plain, but very clean
The TV is hanging from the ceiling
Shower door wouldn't close
There are switches in the nightstand to turn off lights --- I really hate those :)
Check in Experience:
The reservation price included breakfast. I checked in at 9am and realized I was checking out very early at 4am, so as I was hungry I asked if I could have breakfast that day as I would miss breakfast on my checkout day.
I thought it was a fair request; I had flown since 3am and was hungry. The front desk attendant said no and that it wasn’t possible. I was like, OK and proceeded to ask where the closest bakery was. Another front desk attendant overheard this and went to the mager who approved my request as I wasn't asking for anything for free, basically replacing breakfast from one day to another.
My advice it to ask for a supervisor, be professional in how you ask your request, but don't take what the front desk attendant says as a final answer. Most of them are not trained in Customer Service.
Belem Hotel Advice:
Crowne Plaza is close by. I encourage anyone wanting to stay in this neighborhood to compare there two hotels. Then, make a decision on the best one for you.
Good luck in your hotel search in Belem do Para!
Traveller from San Francisco, California, EUA
Located in Nazare, this hotel is within a 10-minute walk of Nossa Senhora da Paz Theater, Teatro Experimental Waldemar …More