"Beautiful property and location in need of care."
The hotel is a beautiful property with lots to offer. You can see it was built to be classic and elegant. In a way it is still is, but the facilities need repair and in most cases a good cleaning. The roons were comfortable and clean. The crew is very attentive and cordial, but to be called a resort it lacks services. Food, drinks, entertainment are not comparable to a similar property elsewhere.
This family-friendly Manaus hotel is located near the airport, 0.9 mi (1.4 km) from Ponta Negra Beach, and within 6 mi (10 …More
Not an overly fancy place--but clean, good breakfast (great coffee), nice staff (only a couple speak English), in a great location. When we travel, we are looking for a decent place to lay our heads, after a long day of sightseeing, not looking for all the "bells and whistles". A great value for the money.
Traveller from Wash DC
Located in Centro, this hotel is within a 5-minute walk of Manaus Courthouse and Teatro Amazonas. Church of Sao Sebastiao and …More
Rooms are plain, extremely plain, but very clean
The TV is hanging from the ceiling
Shower door wouldn't close
There are switches in the nightstand to turn off lights --- I really hate those :)
Check in Experience:
The reservation price included breakfast. I checked in at 9am and realized I was checking out very early at 4am, so as I was hungry I asked if I could have breakfast that day as I would miss breakfast on my checkout day.
I thought it was a fair request; I had flown since 3am and was hungry. The front desk attendant said no and that it wasn’t possible. I was like, OK and proceeded to ask where the closest bakery was. Another front desk attendant overheard this and went to the mager who approved my request as I wasn't asking for anything for free, basically replacing breakfast from one day to another.
My advice it to ask for a supervisor, be professional in how you ask your request, but don't take what the front desk attendant says as a final answer. Most of them are not trained in Customer Service.
Belem Hotel Advice:
Crowne Plaza is close by. I encourage anyone wanting to stay in this neighborhood to compare there two hotels. Then, make a decision on the best one for you.
Good luck in your hotel search in Belem do Para!
Traveller from San Francisco, California, EUA
Located in Nazare, this hotel is within a 10-minute walk of Nossa Senhora da Paz Theater, Teatro Experimental Waldemar …More