Most of the staff are very pleasant, especially the security and restaurant staff. The reception staff are pleasant enough but some are not particularly effective. Each time it takes too long to check in. Some of the staff are not particularly helpful and/or effective. Food in the restaurant is very good.
Traveller from Dundee
Located in the heart of Maseru, this luxury hotel is 1.1 mi (1.8 km) from Setsoto Stadium and within 3 mi (5 km) of Roman …More
Some of the staff were on strike during my stay; a cheerful crowd with colourful umbrellas singing outside the hotel grounds. But the hotel seemed to be in good working order throughout my four days. Large comfortable bedrooms and good standard buffet meals. Some of the fixtures and fittings are a little tired but of good quality nonetheless. A lovely swimming pool and pleasant grounds. There's a gambling room with fruit machines which seems completely out of place, more what you'd expect to find on Brighton pier. Internet use is expensive - I spent about £7 per day. The service is a little hit and miss but amicable nonetheless and quite of the national character. I loved the place but it could irk those who have come across the border wanting something more efficient - but it suited me just fine.
Traveller from London UK
Situated in Maseru, this hotel is within 1 mi (2 km) of Mokorotlo, Royal Palace, and Maseru Golf Course. State House and …More