Terms of Use

General Information

Please read the following Terms and Conditions closely before using our Web site (the "Site"). By accessing, browsing and using this Site, you acknowledge that you have read, understood and agree to comply with the terms and conditions stated here. If you do not agree with any part of these Terms and Conditions, YOU MUST NOT USE THIS SITE.

Hotwire may at any time modify these Terms and Conditions, and your continued use of this Site will be conditioned upon the terms and conditions in force at the time of your use. Section A of these Terms and Conditions applies to all products and services available through the Site. Section B of these Terms and Conditions applies specifically to Airline Travel, Hotel Reservation, Car Rental Services, and Vacation Packages, as indicated.

Travel Service Disclosures

Hotwire, Inc., a Delaware corporation, is located at 655 Montgomery Street, Suite 600, San Francisco, CA 94111. More information about Hotwire may be found at http://www.hotwire.com/about-hotwire/index.jsp. Hotwire is a registered seller of travel in each of the states listed below:

California registration number: 2053390-50

Florida registration number: ST35196

Iowa registration number: 861

Nevada registration number: 20030209

Washington registration number: 602-218-781

Registration as a seller of travel in California does not constitute the state's approval.

You may be eligible for payment from the Recovery Fund if you have paid money to a seller of travel registered in Nevada for the purchase of travel services or a vacation certificate and you have suffered certain financial damages as a result of the transaction. Please click here for additional information: Recovery Fund Contact Information

Please click here to find the additional terms and conditions that specifically apply to:

Airline Travel, Hotel Reservation, Car Rental Services, and Vacation Packages, as indicated.

Section A

GENERAL TERMS AND CONDITIONS

Copyright Notice

You, the User, acknowledge that all content included on this Site, including, without limitation, the information, data, software, photographs, graphs, video, typefaces, graphics, music, sounds, images, illustrations, maps, designs, icons, written and other material and compilations (collectively, "Content") are intellectual property and copyrighted works of Hotwire and/or various third-party providers ("Providers"). Reproductions or storage of Content retrieved from this Site, in all forms, media and technologies now existing or hereafter developed, is subject to the U.S. Copyright Act of 1976, Title 17 of the United States Code.

If you believe in good faith that materials hosted by us infringe your copyright, please click here for additional information: Copyright Complaint Policy

Corporate Identification and Trademarks

All contents of this Site are: © 2008 Hotwire, Inc. All rights reserved. Hotwire, Inc. is not responsible for content on websites operated by parties other than Hotwire, Inc. Hotwire, Hotwire.com, Hot Fare, Hot Rate, Heads in Beds, Travel Ticker, Tripstarter, Our Mission: Heads in Beds and the Hotwire logo are either registered trademarks or trademarks of Hotwire, Inc. in the U.S. and/or other countries (“Trademarks”). Other logos and product and company names mentioned herein may be the trademarks of their respective owners.

You may not use, copy, reproduce, republish, upload, post, transmit distribute or modify the Trademarks in any way, including in advertising or publicity pertaining to distribution of materials on this Site, without Hotwire's prior written consent. The use of Trademarks on any other Web site or network computer environment is prohibited. Hotwire prohibits the use of Trademarks as a "hot" link on, or to, any other Web site unless establishment of such a link is pre-approved by Hotwire in writing.

Use Restriction

This Site is intended for personal, noncommercial use. You may only use this Site to make legitimate requests to book the products or services offered (each, a "Request"), and shall not use this Site to make any speculative, false or fraudulent Requests, or any Requests in anticipation of demand. You may not use robots or other automated means to access this Site, unless specifically permitted by Hotwire. You represent that you are of sufficient legal age to create binding legal obligations for any liability you may incur as a result of your use of this Site. You agree to promptly update your membership information (if applicable) in order to keep it current, complete and accurate.

It is a violation of law to place a Request in a false name or with an invalid credit card. Please be aware that even if you do not give us your real name, your Web browser transmits a unique Internet address to us that can be used by law enforcement officials to identify you. Fraudulent users will be prosecuted to the fullest extent of the law.

Permission is granted to electronically copy and print in hard-copy portions of this Site for the sole purpose of using this Site as a shopping resource. Any other use of materials or Content on this Site, including reproduction for a purpose other than that noted above without Hotwire's prior written consent is prohibited.

Reviews, Comments And Other Submissions

We encourage you to share your comments and questions with us, but we may not be able to respond to all of them. Please be aware that by submitting content to this Site by electronic mail, postings on this Site or otherwise, including any hotel reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, “Submissions”), you grant Hotwire and Hotwire’s corporate affiliates (collectively, the “Hotwire Companies”) and the affiliated, co-branded and/or linked website partners through whom we provide service (collectively, “Hotwire Affiliates”) and its affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission. You acknowledge that Hotwire may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a hotel review that you submit) at our discretion, and that such submissions may be shared with our supplier partners. You further grant Hotwire the right to pursue at law any person or entity that violates your or Hotwire’s rights in the Submissions by a breach of this Agreement. You acknowledge and agree that Submissions are non-confidential and non-proprietary. We take no responsibility and assume no liability for any Submissions posted or submitted by you. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Site If you do not agree to these terms and conditions, please do not provide us with any Submissions.

Please note that we assume no responsibility for reviewing unsolicited ideas for our business (like product or advertising ideas), and will not incur any liability as a result of any similarities between those ideas and materials that may appear in future Hotwire programs.

You are fully responsible for the content of your Submissions (specifically including, but not limited to, reviews posted to this Site). You are prohibited from posting or transmitting to or from this Site: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Site. You acknowledge that Hotwire may exercise its rights (e.g. use, publish, delete) to any content you submit without notice to you.

Hotwire’s policies with respect to claims by third parties that the content of the Site, including the content of any Submissions, infringes the copyrights owned by said third party can be found at Copyright Complaint Policy

Privacy

You confirm that you have read, understood and agree to the Hotwire Privacy Policy, the terms of which are incorporated herein, and agree that the terms of such policy are reasonable and satisfactory to you. You consent to the use of your personal information by Hotwire, its third-party providers, and/or distributors in accordance with the terms of and for the purposes set forth in the Hotwire Privacy Policy. If you are not a resident of the United States, please note that the personal information you submit to the Site will be transferred to the United States and processed by Hotwire in order to provide this Site and its services to you, or for such other purposes (as set forth in the Privacy Policy). Hotwire makes no representation or warranties with regard to the sufficiency of the security measures used for data handling and storage. Hotwire will not be responsible for any actual or consequential damages that result from a lapse in compliance with the Hotwire Privacy Policy because of a security breach or technical malfunction.

No Warranties

Unless a Provider has agreed otherwise, all products, services, advice, merchandise and information available through this Site are provided on an "as is," "as available" basis without warranties of any kind, either expressed or implied, other than those imposed by law, including but not limited to, warranties of title or implied warranties of merchantability, satisfactory quality or fitness for a particular purpose. Without limiting the above, no warranty or guarantee is made (i) regarding the acceptance of any Request; (ii) that a User will receive the lowest available price for goods and/or services available through this Site; (iii) regarding the availability of products and/or services through this Site or, where applicable, at any participating retailer or retailer location; (iv) that use of this Site and all software, products or services associated with this Site will be error-free; (v) regarding the results that may be obtained from the use of this Site; (vi) regarding the completeness, accuracy, reliability or quality of any information, Content, data, service, advice or merchandise provided or available through this Site; or, (vii) regarding the performance or non-performance of this Site including, but not limited to, any performance or non-performance in connection with or as a consequence of the passage of time. You expressly agree that the use of this Site is at your sole risk.

General Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE HOTWIRE COMPANIES, THE HOTWIRE AFFILIATES AND THEIR RESPECTIVE PROVIDERSBE LIABLE FOR ANY INJURY, DEATH, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY USE OF THIS SITE OR WITH ANY DELAY OR INABILITY TO USE THIS SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THIS SITE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Further, the Hotwire Companies and the Hotwire Affiliates accept no responsibilities for any damage and/or delay due to Provider cancellations, shortages, sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather or any other causes beyond the Hotwire Companies or the Hotwire Affiliates control. No responsibility is accepted for any additional expense, omissions, delays, re-routing or acts of any governmental authority. The Hotwire Companies and the Hotwire Affiliates shall not be responsible for any Provider's breach of any warranty including, but not limited to, implied warranties of fitness for a particular purpose or of merchantability; nor shall the Hotwire Companies or the Hotwire Affiliates be responsible for any other wrongdoing of a Provider (including any liability in tort), as to any products and/or services available through this Site. The Hotwire Companies and the Hotwire Affiliates shall not be responsible for any Provider's failure to comply with these Terms and Conditions, nor for any Provider's failure to comply with applicable federal, state and local law including, without limitation, laws governing the sale, warranty and return of perishables. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Site within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.

If, despite the limitation above, the Hotwire Companies and the Hotwire Affiliates or their respective Providers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the Hotwire Companies, the Hotwire Affiliates, or their respective Providers liabilities will in no event exceed, in the aggregate, the greater of (a) the fee or charge you paid to Hotwire in connection with such transaction(s) on this Site, or (b) One-Hundred Dollars (US$100.00).

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of the Hotwire Companies and the Hotwire Affiliates and/or their respective Providers.

Some states-to the extent their law might be deemed to apply, notwithstanding the selection of Delaware law as described (below)-do not allow the limitation of liability, so the foregoing limitations might not apply to you.

Third Parties

If you use this Site to submit Requests for or on behalf of a third party ("Third Party"), you are responsible for any error in the accuracy of information provided in connection with such use. In addition, you must inform the Third Party of all Terms and Conditions applicable to all products or services acquired through this Site, including all rules and restrictions applicable thereto.

Indemnification

You agree to defend and indemnify the Hotwire Companies, the Hotwire Affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

  1. your breach of this Agreement or the documents referenced herein;
  2. violation of any law or the rights of a third party;
  3. your use of this Site; or
  4. your use of this Site for, or on behalf of, a Third Party.

Links to other Web sites and Services

To the extent this Site contains links to outside services and resources, any concerns regarding such services or resources should be directed to the particular outside service or resource provider. None of the Hotwire Companies and the Hotwire Affiliates guarantees or warrants the accuracy or completeness of the information or content included on the web sites of these outside services and resources. The outside services and resources are in no way related to Hotwire, and are neither its employees nor agents.

Termination of Usage

User access to all or part of this Site may be terminated or suspended at any time, without notice and for any reason.

Payment Methods

All Booking Requests must be submitted with a major credit card unless otherwise expressly stated.

Miscellaneous

The captions in these Terms and Conditions are only for convenience and do not, in any way, limit or otherwise define the terms and provisions of these Terms and Conditions.

None of the Hotwire Companies or the Hotwire Affiliates is responsible for any errors or delays in responding to a Request caused by an incorrect email address provided by you or other technical problems beyond their control.

Entire Agreement

These Terms and Conditions, together with the Privacy Policy and those terms and conditions incorporated herein or referred to herein, constitute the entire agreement (collectively, the "Agreement") between you and Hotwire relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this Site. If any provision of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired.

Governing Law

The internal laws of the State of Delaware shall govern the performance of these Terms and Conditions, without regard to such state's conflicts of laws principles. You consent to the exclusive jurisdiction and venue of the courts located in Delaware, USA, for all disputes arising out of, or relating to, the Terms and Conditions and use of this Site.

SECTION B

RULES AND RESTRICTION FOR TRAVEL PRODUCTS AND SERVICE

Travel Service Limitation of Liability

Hotwire is acting solely as an intermediary facilitating the booking of travel products and services provided by airlines, hotels or other travel service providers (collectively, "Travel Suppliers") in providing travel services, or in accepting reservations or bookings for such services to be provided to you. Hotwire does not assume liability for any injury, damage, death, loss, accident or delay due to any fault, act of negligence, omission or default of a Travel Supplier, or by an act of God. Further, no responsibilities are accepted for any damage and/or delay due to sickness, pilferage, labor disputes, machinery breakdown, quarantine, government restraints, weather or other causes. No responsibility is accepted for any additional expense, omissions, delays, re-routing or acts of any governmental authority or entity other than Hotwire. The contract of carriage in use by a Travel Supplier, when issued, shall be between the Travel Supplier and the passenger.

Airline Ticket Restrictions

For Oregon Residents

Transportation, lodging and all other services are sold to you by the supplier via Hotwire on a nonrefundable basis. If you cancel any service for any reason, sums paid by you for Hotwire's service will not be refunded.

For Washington Residents

If transportation or other services are cancelled by a participating airline, all sums paid to such airline for services not performed will be refunded to the User by Hotwire within 30 days of receipt of the funds from the airline; or if the funds were not sent to the airline, the funds shall be refunded within 14 days after cancellation to the User (unless the User requests the airline or Hotwire apply the money to another travel product and/or date).

Airline Ticket Restrictions

Airline tickets available through this Site are subject to the published conditions of carriage and rules of the applicable airline. The following restrictions will apply:

For Hotwire Limited Rates: (formerly Clearance Fares)

  1. All ticket bookings are final and cannot be cancelled, refunded, changed or transferred, even with a fee. Once you book a reservation, your credit card will be charged for the amount shown - regardless of whether or not the reservation is used. Credit will not be given for any unused airline tickets and cannot be used toward any future bookings;
  2. The name of the airline carrier and flight times are not shown until after payment has been made for the booking;
  3. All travel will be round-trip with no unscheduled stopovers or open-jaw travel permitted. If you do not use one of the flights in your reservation, the airline will cancel your remaining itinerary;
  4. All tickets will be issued for economy class only;
  5. Airline tickets booked through Hotwire are not eligible to earn frequent flyer miles. Upgrades and standbys will not be permitted;
  6. Flight times and routings are selected by Hotwire in advance and cannot be changed;
  7. Seat assignments will be made at the airport on the day of departure;
  8. Tickets will not be booked by minors age 17 and younger. Tickets may be booked for minors age 17 and younger - however, they must be accompanied by an adult when traveling; and,
  9. Pets are allowed on flights booked through Hotwire, pursuant to the airlines' availability and individual restrictions.

For All Other Hotwire Rates (formerly Retail Fares)

  1. All ticket bookings will be subject to the standard airline rules for published-fare tickets, including, without limitation, rules regarding frequent-flyer mile accrual, seat assignment, seat reaccommodation, itinerary changes, and eligibility for upgrades and standby flights;
  2. Airlines may allow itinerary changes, subject to change fees and the payment of any applicable fare difference; please refer to complete fare rules for information on changes and other restrictions. Itinerary changes will also be subject to a $35 Hotwire processing fee;
  3. All air travel must be booked as round-trip flights; no unscheduled stopovers or open-jaw travel are permitted. If you do not check in for one of the flights in your itinerary, the airline will cancel your remaining flights;
  4. All tickets will be issued in economy class only;
  5. Tickets may not be booked by minors age 17 and younger. Tickets may be booked by adults on behalf of minors, but minors must be accompanied by an adult when traveling;
  6. Pets are allowed on flights pursuant to the airlines' availability and restrictions; and,
  7. All tickets are nontransferable.

Hotel Booking Restrictions

  1. Hotel bookings available through this Site are subject to the published conditions of carriage and rules of the applicable hotel. The following restrictions will apply:
  2. All bookings are final and cannot be changed, refunded, exchanged, cancelled, or transferred to another party;
  3. The name and exact address of the hotel are not shown until after payment has been made for the booking;
  4. Once you book, your credit card will be charged for the amount shown even if you:
    • Invoke Book with Assurance. See 6.
    • Do not use the booking.
  5. The only exception to 2 is under the terms of Book with Assurance.
  6. Book with Assurance. If you book a hotel eligible for Book with Assurance, and the hotel you booked doesn't work for you for any reason, you may cancel your hotel booking through Hotwire. Your Hotwire account will be credited in HotDollars for the amount of your canceled booking minus any applicable processing fee. HotDollars are good for any Hotwire air, car, hotel, or vacation package booking. The HotDollars expire one year from issue. To use Book with Assurance, all of the following conditions must be met:
    • The hotel you booked must be eligible for Book with Assurance.
    • You must call Hotwire Customer Care within 60 minutes of booking the hotel. Do not contact the hotel directly.

    If any one of the above conditions is not met, you cannot cancel your booking, and Hotwire is not obligated to issue you HotDollars.

  7. Hotel names and addresses are not shown until booking payment is made.
  8. Room type will be determined by the hotel based on the number of guests provided at time of booking. All reservations are booked for stays in non-smoking rooms (subject to availability). Hotel room assignments are determined at check-in and upgrades are not available;
  9. The maximum number of rooms that can be booked at one time is four. All hotel rooms will be booked under the same name and the guest under whose name the reservation is made must be present at check-in;
  10. Bookings made through Hotwire are not eligible for hotel reward or club programs;
  11. Hotwire's minimum age requirement for checking into a hotel is 21;
  12. Upon check-in, guests must present a valid ID and credit card in their name (the amount of available credit required will vary by hotel). Debit cards may not be accepted; and,
  13. Hotwire rates do not include special fees charged by hotels upon check-out (e.g., energy charges, convention fees, resort fees, parking fees). Customers will be required to pay these fees directly to the hotels at check-out time.

Car Rental Restrictions

Car-rental bookings and reservations available through this Site are subject to the published conditions of carriage and rules of the applicable rental agency. Hotwire offers two kinds of rates: (1) Hotwire Discount Rates and (2) other Hotwire rates. A car-rental rate that is accompanied by the phrase "Hotwire Discount Rate" in search results and/or on the booking details page is considered a Hotwire Discount Rate. Any rates not accompanied by the "Hotwire Discount Rate" phrase are considered other Hotwire rates. The following restrictions will apply:

For Hotwire Discount Rate car rentals

  1. All bookings are final and cannot be changed.
  2. The name of the rental agency is not shown until after payment has been made for the booking.
  3. Reservations cannot be cancelled, refunded, exchanged or transferred to other individuals. (Once you complete a booking, your credit card will be immediately charged for the amount shown during the booking process.) Credit will not be given for unused reservations.
  4. All vehicles must be picked up and dropped off at the same location.
  5. Reservations made through Hotwire are not eligible for express service, car rental loyalty programs or frequent flyer miles.
  6. All drivers must be at least 25 years of age to rent a car on Hotwire.
  7. All drivers must present a valid driver's license and a credit card in their name with a minimum of $200 in available funds when picking up the car. If optional items are selected (e.g. insurance), additional available credit - above the initial $200 - will be required. The amount of credit necessary varies, depending on the car type and the rental period. Prepaid credit cards are NOT acceptable.
  8. All car rentals include unlimited mileage.
  9. Neither Hotwire nor the rental agency will accept coupons for upgrades, free days, discounts or any other promotions.
  10. Optional items - such as the insurance coverage or optional equipment, or the addition of drivers or days to your rental - must be requested and paid for at the rental counter. Such optional items are not included in Hotwire's quoted rate and will be charged by the rental agency as an additional expense.

For Nondiscounted, retail rate car rentals

  1. The names of the car rental agencies are shown on the reservation details page, prior to confirming reservation.
  2. Hotwire calculates estimated charges based on the rental agency's published rates, taxes and fees. Reservation of a retail rate through Hotwire will not result in a charge on the renter's account. Actual rental charges are billed by the agency upon the renter's return of the car.
  3. Reservations of retail rates may be cancelled at any time without penalty.
  4. All vehicles must be picked up and dropped off at the same location.
  5. Reservations made through Hotwire may not be eligible for express service, car rental loyalty programs or frequent flyer miles; please refer to the rental agency for full details.
  6. All drivers must be at least 21 years of age to rent a car on Hotwire.
  7. All drivers must present a valid driver's license and a credit card in their name with a minimum of $200 in available funds when picking up the car. If optional items are selected (e.g. insurance), additional available credit - above the initial $200 - will be required. The amount of credit that is necessary varies, depending on the car type and the rental period. Prepaid credit cards are NOT acceptable.
  8. Hotwire will not accept coupons for upgrades, free days, discounts or any other promotions. You may be able to redeem these items at the rental counter, subject to each agency's restrictions. Please refer to the rental agency for full details.
  9. Optional items - such as the insurance coverage or optional equipment, or the addition of drivers or days to your rental -- must be requested and paid for at the rental counter. Such optional items are not included in Hotwire's quoted rate and will be charged by the rental agency as an additional expense.

Vacation Packages Restrictions

  1. Vacation packages available through this Site will be subject to the published conditions of carriage and, as applicable, rules of the applicable airline, hotel or car rental company. The following restrictions will apply:
  2. All bookings and ticket bookings are final, and cannot be changed;
  3. The name of the airline carrier and exact flight times are not shown until after payment has been made for the booking;
  4. Any package including an airline ticket booking is subject to the restrictions listed in the Airline Ticket Restrictions section (above);
  5. Any package including a hotel booking is subject to the restrictions listed in the Hotel Booking Restrictions section (above); and,
  6. Any package including a car rental booking is subject to the restrictions listed in the Car Rental Restrictions section (above).

Payment

All prices and amounts shown on this Site are in U.S. Dollars (USD), unless otherwise noted. If a User submits a Hotwire Request for airline tickets, hotel rooms or other services, the User agrees that all taxes, charges, surcharges, shipping/handling and Hotwire Request resubmission or other fees will automatically be charged to the credit card submitted by the User. Such amounts will be posted on this Site.

You agree that your credit card will be charged for the full cost of your reservation upon submitting your booking request. The cost of your airline ticket booking is the total of: the indicated price per ticket which includes a tax recovery charge plus an additional amount for our service fees, including a booking fee. The cost of your hotel booking is the total of: the indicated room rate multiplied by the number of days in your reservation, plus an additional amount for the tax recovery charges and our service fees. The cost of your rental car booking is the total of: the indicated rental rate multiplied by the number of days in your reservation, plus an additional amount for the tax recovery charges and our service fees. The cost of your package booking is the total of: the indicated price per person multiplied by the number of travelers, plus an additional amount for the tax recovery charges and our service fees. The tax recovery charge is assessed to recover the amount we pay to the vendor in connection with your reservation, including sales and use, occupancy, room tax, excise tax, value added and other similar taxes etc., and the balance of the additional amount is a fee we charge in connection with the handling of your reservation. Our service fee varies based on the amount and location of your reservation.

We are not the vendor collecting and remitting said tax to the applicable tax authorities. The vendors bill all applicable taxes to us and we remit such tax directly to the vendor. We are not a co-vendor associated with the vendor with whom we book or reserve our customer's travel arrangements. Taxability and the appropriate tax rate vary greatly by location. Our actual tax cost paid to the vendor may vary from the tax recovery charge, depending upon the rates, taxability, etc. in effect at the time of the actual use of the airline ticket, hotel, rental car, etc. customer.

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©2008 Hotwire, Inc. All rights reserved.
Rev. April 17, 2008

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