All Trip Protection claims and questions are handled by Access America. Completing a claim form takes just minutes. To begin the process, visit http://www.etravelprotection.com/hotwire/ and click on File a Claim. Please note that Access America may request information from you -- such as travel documents, proof of payments, etc. After your documentation is received and Access America determines that you have a payable claim, you should receive payment within 5 to 7 business days.
For more details on how to file a claim - including the claims checklist and Access America's contact information - click Trip Protection claim submission.
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