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Altstadt Hotel

3.0 star property

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Photo gallery for Altstadt Hotel

Cafe
Cafe
Classic | Hypo-allergenic bedding, minibar, in-room safe, desk
Classic | Hypo-allergenic bedding, minibar, in-room safe, desk
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • Pet friendly
$235
includes taxes & fees
Jan 5 - Jan 6, 2026

Explore the area

View in a map
Kirchgasse 4, Zürich, ZH, 8001
  • Place, Grossmuenster
    ‪1 min walk‬
  • Place, Zurich Town Hall
    ‪5 min walk‬
  • Place, Bahnhofstrasse
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪12 min drive‬

Room options

View all photos for Design Plus

Room amenity

Design Plus

8.6 out of 10
Excellent
(15 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Cosy

Classic Cosy | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Cosy

8.6 out of 10
Excellent
(33 reviews)
  • 151 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic

8.4 out of 10
Very good
(18 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Design

Design | Hypo-allergenic bedding, minibar, in-room safe, desk

Design

8.6 out of 10
Excellent
(24 reviews)
  • 193 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Attic Design

Attic Design | Hypo-allergenic bedding, minibar, in-room safe, desk

Attic Design

8.8 out of 10
Excellent
(8 reviews)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Design with Rooftop Terrace

Design with Rooftop Terrace | Hypo-allergenic bedding, minibar, in-room safe, desk

Design with Rooftop Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Altstadt Hotel

3-star hotel in Old Town Zürich
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Change of towels is available on request.
Altstadt Hotel offers 25 accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Zürich hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Altstadt Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Altstadt Bar - This bar serves breakfast and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CHF 36 per day); discounts available
  • Covered self parking on site (CHF 36 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CHF 15 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Altstadt Bar

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children
  • Covered self parking fee: CHF 36 per night
  • Nearby parking fee: CHF 36.00 per day (1640 ft away)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-169.051.025

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Altstadt Hotel
Altstadt Hotel Zurich
Altstadt Zurich
Hotel Altstadt
Altstadt Zürich
Altstadt Hotel zürich
Altstadt Hotel Hotel
Altstadt Hotel Zürich
Altstadt Hotel Hotel Zürich

Reviews

Altstadt Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 523 out of 986 reviews
Rating 8 - Good. 339 out of 986 reviews
Rating 6 - Okay. 81 out of 986 reviews
Rating 4 - Poor. 29 out of 986 reviews
Rating 2 - Terrible. 14 out of 986 reviews

Reviews

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff- friendly & helpful. Very efficient use of space. Strange thing about Europe and no shower food or curtains — the water goes everywhere no matter what you try to do to minimize it. Also, the Air Conditioning was minimal, there was a preset limit on the temperature.
Stayed 3 nights in Aug 2025

10/10 Excellent

danette

Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
everything was great except not enough pillows. Easy enough to ask reception but they aren't there 24/7
Stayed 1 night in Aug 2025

8/10 Good

Sahar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very tiny but clean. You need to park in the public parking and walk to the hotel. You can’t park in front of hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Diana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 1 night here and had a great experience. The location is amazing, walkable around the city and right near the bus stop. Highly recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location!!!
Stayed 1 night in Aug 2025

8/10 Good

Jean-Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice little hotel in the center of historical Zurich.
Stayed 1 night in Aug 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in terms of walking in Old Town, very polite and helpful staff Room was super cute and clean. Noise coming from alley below was somewhat loud and made sleep a bit harder.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paxton

Stayed 1 night in Aug 2025

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

RL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fantastic breakfast, just a perfect boutique hotel. Frequent traveller to Zurich and we always stay at the Altstadt.
Stayed 2 nights in Jun 2025

10/10 Excellent

TJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

jeanine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Paul

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Not ideal

It started badly - we all had a dreadful first night’s sleep as the room was horribly hot and the pillows ridiculous flat pancakes. Reception was shut when we arrived so were unable to request more pillows or any fans to help in the heat. Spoke with reception the following day and they were apologetic and tried to help but had no other rooms that could accommodate us. Only 5th floor rooms have air con and these were full for duration of our stay. They offered to reimburse us if we wanted to move to a different hotel which we contemplated but in the end we stuck it out. With extra fans and more pillows we slept better on the other nights. But for £350 per night it wasn’t ideal conditions. Staff were nice and helpful, breakfast was fine and Zurich beautiful but the crazy prices for everything in the city got to us after a while and it was a relief to move on to Italy.
Stayed 4 nights in Aug 2025

10/10 Excellent

HECTOR

Stayed 1 night in Aug 2025

8/10 Good

Mousab, Darien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the river. Resturants nearby. Nice stop to check the city before flying out next day.
Stayed 1 night in Aug 2025

8/10 Good

Padmanabha, Cupertino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is good
Stayed 1 night in Aug 2025

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Aug 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location.
Stayed 1 night in Aug 2025

10/10 Excellent

Jody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel in Zurich with all the charm and amenities. Located on a side street just up from the canal. Lots to eat, shops and right at the base of Lake Zurich. Loved the old key system for the rooms. Great restaurant in the hotel for an afternoon beverage and snack. Breakfast available as well.
Stayed 2 nights in Aug 2025

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay

Room was quirky with its design but very roomy. The bed was not very comfortable and the pillows were very deflated. Would recommend a curtain on the tub shower. Restaurant was good and the continental breakfast was great.
Stayed 1 night in Aug 2025

8/10 Good

Rachael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lori, Bethlehem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk manager was so helpful!! Arranged breakfast for us so we could get to our excursion on time. Very cool boutique hotel in a great location - walkable to everything, including Old Town Zurich.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
They were able to provide a crib and it was in a great location with a lot to do around it
Stayed 1 night in Aug 2025