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4-star Zermatt hotel steps from Matterhorn Ski Paradise

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Restaurant
Laundry facilities

Location

Situated in the mountains, this hotel is within 1 mi (2 km) of Zermatt–Sunnegga Funicular and Matterhorn Ski Paradise. St. Mauritius Church and Matterhorn Museum are also within 10 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Station are within a 5-minute walk.

Hotel Features

This smoke-free hotel features a restaurant, a bar/lounge, and a meeting room. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.

Room Amenities

All 44 rooms offer free WiFi, free minibar items, and flat-screen TVs with cable channels. Guests will also find room service, free bottled water, and hair dryers.

Languages Spoken

  • English

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Double Room (Compact)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$224* Per night/room Aug 19 - Aug 20

Compact Twin North

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Compact Twin South

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room (Compact - Matterhorn)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room (Compact - Matterhorn)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Compact Single South

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CHF 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 10:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

Cashless transactions are available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Please note, some room types at this property are not available when booking a stay with children.

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 25.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of CHF 15 per pet, per night

We should mention

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Hotel Names

  • Hotel Sunstar Zermatt
  • Sunstar Hotel Zermatt
  • Sunstar Style
  • Sunstar Style Hotel
  • Sunstar Style Hotel Zermatt
  • Sunstar Style Zermatt
  • Sunstar Zermatt
  • Sunstar Hotel
  • Sunstar Hotel Zermatt Hotel
  • Sunstar Hotel Zermatt Zermatt
  • Sunstar Hotel Zermatt Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

The property is closed between April 18 and May 20.

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 861 square feet (80 square meters) include a meeting room. This business-friendly hotel also offers a terrace, tour/ticket assistance, and multilingual staff.

Sunstar Hotel Zermatt is a smoke-free property.

  • Bar/lounge
  • Ski passes available
  • Elevator
  • 24-hour front desk
  • Conference space
  • Free breakfast
  • Porter/bellhop
  • Restaurant
  • Tours/ticket assistance
  • Year Built - 1961
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Conference space size (meters) - 80
  • Ski storage
  • Terrace
  • Luggage storage
  • Concierge services
  • Conference space size (feet) - 861
  • Shopping on site
  • Free train station pickup
  • Laundry facilities
  • Total number of rooms - 44
  • One meeting room
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Room Amenities

Sunstar Hotel Zermatt offers 44 accommodations with free minibar items and safes. Flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Zermatt hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Free bottled water
  • Blackout drapes/curtains
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Partially open bathroom
  • Bathtub or shower
  • Minibar (stocked, free items)
  • Rollaway/extra beds (surcharge)
  • Number of bathrooms - 1
  • Bed sheets available - no
  • Grab bar - near toilet

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Guests are offered a complimentary buffet breakfast each morning.

Sunstar Hotel Zermatt has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

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