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Hotel Amenities

Property Features

In addition to a full-service spa, Hotel Pontos Plaza features an indoor pool and a sauna. Dining options at the hotel include a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 3875 square feet (360 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and a library. Guests can use the indoor pool and health club at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. Complimentary self parking and valet parking are available on site.

Hotel Pontos Plaza is a smoke-free property.

  • Library
  • Express check-in
  • Number of indoor pools - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Turkish bath/Hammam
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Conference space size (meters) - 360
  • Terrace
  • Luggage storage
  • Hair salon
  • Train station pickup (surcharge)
  • Concierge services
  • Snack bar/deli
  • Total number of rooms - 18
  • Number of floors - 4
  • Number of buildings/towers - 2
  • Airport transportation (surcharge)
  • Number of bars/lounges - 1
  • Train station drop-off (surcharge)
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Billiards or pool table
  • Tours/ticket assistance
  • Year Built - 2010
  • Steam room
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Spa services on site
  • Long-term parking (surcharge)
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 3875
  • Banquet hall
  • Laundry facilities
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Free cribs/infant beds
  • DVD player

Room Amenities

Hotel Pontos Plaza offers 18 accommodations with DVD players and free minibar items. These individually decorated and furnished accommodations have separate dining areas. Beds feature premium bedding. 120-cm LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • DVD player
  • Bidet
  • Slippers
  • Separate dining area
  • Satellite TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • LCD TV
  • Free cribs/infant beds
  • Minibar (stocked, free items)
  • Rollaway/extra beds (surcharge)
  • Heating
  • Highchair
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Baby bath
  • Heated floor

Parking

Long-term parking (surcharge) , Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Pontos Plaza - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 4
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Visual alarms in hallways

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Hot springs nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: RUB 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: RUB 1000 for adults and RUB 1000 for children (approximately)
  • Airport shuttle fee: RUB 2500 per vehicle (one way)
  • Airport shuttle fee per child: RUB 0 (one-way), (up to 14 years old)
  • Extended parking fee: RUB 100 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 6 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and high chair

Tax ID - 771402147930

This property accepts credit cards, debit cards, and cash

Long-term renters welcome

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and high chair. The tax ID number is 771402147930. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place.

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Long-term renters welcome

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property registry number - 550016450

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

State tax ID - 771402147930

Individually-wrapped food options are not available

Number of children who can stay free - 2

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Hotel Names

  • Hotel Pontos Plaza Yessentuki
  • Pontos Plaza Yessentuki
  • Pontos Plaza
  • Hotel Pontos Plaza Hotel
  • Hotel Pontos Plaza Yessentuki
  • Hotel Pontos Plaza Hotel Yessentuki

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