Room clean and comfortable.
Too few staff in evidence and those there were appeared over-stretched.
Had to find someone to serve in the bar at 6.30 on a Friday night.
Request for fresh milk to the room forgotten.
At breakfast as no-one was front of house we found a table and seated ourselves. When a waitress did appear we were not offered tea or coffee and had to ask and the hotel breakfast buffet system was not explained to us. We were discouraged from sitting in the more airy Hampshire Room, off the overcrowded main area, but declined. Tables in the main area were too close together and impeded the route to and from the raised area where the help yourself buffet tables are placed. Tables needed clearing more quickly. Several young staff explained they were new and had to check when requests were made.
This is still a comfortable, centrally located hotel but it is overpriced for what it offers.
Traveller from London
Located in the heart of Winchester, this romantic hotel is within a 10-minute walk of Theatre Royal Winchester, Winchester …More
The Hotel and grounds are stunning. We stayed for our 5th wedding anniversary, slightly disappointed that when I phoned to confirm my reservation a couple days before I mentioned the special occasion, however this was obviously forgotten when we arrived and during our stay as no mention or special treat was forthcoming. We didn't eat in the A la Carte due to the menu not to our liking and therefore had a taxi into the City which was only a few miles away where we found a good selection of restaurants. It was a very peaceful stay and will definitely return for afternoon tea one day.
Traveller from Wiltshire
Situated in Winchester, this luxury hotel is within 3 mi (5 km) of Sparsholt College, Great Hall, and Winchester Cathedral …More
Excellent break. Hotel and setting was lovely, calm and relaxed and so quiet at night. Lovely room comfortable bed and best pillows ever so good have had to order some! The staff were very friendly and helpful. Enjoyed swim in the pool although we did not use the spa. Good location near Winchester. Overall would definitely recommend to family and friends
and would stay there again in the future..
Traveller from Bournemouth uk
Situated near the airport, this spa hotel is within 9 mi (15 km) of Whitchurch Silk Mill, Great Hall, and St Mary's Church …More
the staff couldn't do enough for you and the check in was very quick.
What I found disappointing was the lack of parking spaces available at the hotel. We had to park across the road in a pay and display car park and had to buy a ticket for the car before 8am and then keep moving it.
I think an arrangement should be made with the car park to allow guests of the hotel to park and buy an all day ticket if their car park is full. I don't expect free parking but the ability to park near the hotel and pay for it.
Traveller from london
Located in the heart of Winchester, this hotel is steps from Winchester Guildhall and Winchester Cathedral. Great Hall is 0.4 …More
Hotel was extremely comfortable. Swimming pool was small but had good depth to it. Showers only at the side of the pool so had to go back to the room to wash hair etc. Neither of the changing rooms male or female had a shower.
Overall we enjoyed our stay but were a little disappointed by the leisure facilities.
Traveller from yorkshire
This family-friendly Winchester hotel is located in a rural location, 0.2 mi (0.2 km) from Marwell Zoo, and within 9 mi (15 …More
It was a shame that we were unable to access the hotel as we reached it when returning from Winchester. In fact we found the additional 17 mile journey an inconvenience and annoying. The only other issue we had was although shown on the leaflet this hotel could not supply breakfast.
Other than that we found the hotel very nice, the staff extremely helpful and the room clean, tidy and quiet.
Traveller from Cornwall
Situated in Winchester, this hotel is within 6 mi (10 km) of Winnall Moors Nature Reserve, Great Hall, and Winchester …More
The ancient capital of England, and once the seat of King Alfred, historic Winchester is famous for its magnificent cathedral begun in 1079, and venerable Winchester College founded in 1382. The picturesque area around the Cathedral Green has changed little over the centuries, and offers good places to eat, drink and shop. A short walk across the water meadows, the 12th-century Hospital of St Cross is England’s most perfectly preserved almshouse.