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Tru by Hilton West Memphis, AR

2.5 star property

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Photo gallery for Tru by Hilton West Memphis, AR

Lobby sitting area
Indoor pool
Lobby
Lobby
Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, down comforters, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
$105
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
1400 N.18th St., West Memphis, AR, 72301
  • Place, Southland Casino Racing
    ‪5 min walk‬
  • Place, Horton Park
    ‪10 min walk‬
  • Place, Baptist Memorial Hospital Crittenden
    ‪1 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub, Bathtub

Room, 1 King Bed, Accessible Bathtub, Bathtub | Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Accessible Bathtub, Bathtub

7.2 out of 10
Good
(5 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed

8.4 out of 10
Very good
(23 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(26 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham West Memphis
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,017 reviews
La Quinta Inn & Suites by Wyndham West Memphis

About this property

Tru by Hilton West Memphis, AR

West Memphis hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite. Housekeeping is available on request.
Tru by Hilton West Memphis, AR offers 10 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include bathtubs or showers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tru by Hilton West Memphis, AR features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an arcade/game room, coffee/tea in a common area, and a convenience store. Complimentary uncovered self parking is available on site.

Tru by Hilton West Memphis, AR is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton West Memphis, AR Hotel
Tru by Hilton West Memphis, AR West Memphis
Tru by Hilton West Memphis, AR Hotel West Memphis

Reviews

Tru by Hilton West Memphis, AR Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 373 out of 640 reviews
Rating 8 - Good. 146 out of 640 reviews
Rating 6 - Okay. 61 out of 640 reviews
Rating 4 - Poor. 32 out of 640 reviews
Rating 2 - Terrible. 28 out of 640 reviews

Reviews

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the interstate. Nice, clean and affordable.
Stayed 1 night in Aug 2025

10/10 Excellent

Rickell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice. It is clean, modern, the thoughtful tech touches in the room are so convenient. The room is very clean, comfortable and just perfect. We slept well, it’s quiet and the AC works amazingly well. The front desk staff was very nice and welcoming.
Stayed 1 night in Aug 2025

10/10 Excellent

Rodericka, Mount Pleasant

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicole at reception as well as the hotel manager were absolutely fantastic. They provided a warm and inviting experience.
Stayed 2 nights in Aug 2025

4/10 Poor

CAROLE

Business traveler
Stark decor lends to a cold atmosphere. Entire property should have increased daily maintenance.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Easy to book. Clean. Friendly staff. Good breakfast. Good internet and TV
Stayed 2 nights in Aug 2025

10/10 Excellent

Valencia

Stayed 1 night in Aug 2025

6/10 Okay

Theonna

Stayed 1 night in Aug 2025

8/10 Good

Shawana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk ladies were amazing
Stayed 2 nights in Aug 2025

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The neighborhood right behind the hotel was not the best area.
Stayed 1 night in Aug 2025

10/10 Excellent

Herbie

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Alice

Liked: Cleanliness, property conditions & facilities
Clean - no close food options
Stayed 1 night in Jul 2025

10/10 Excellent

shawn, Dwight

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back, clean and quiet. Highly recommend.
Stayed 1 night in Aug 2025

2/10 Terrible

Albettha

Business traveler
Disliked: Cleanliness, property conditions & facilities
The smell of mold in my bedroom
Stayed 2 nights in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice. Not in a very good neighborhood but the hotel was very nice. Good breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Berdie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alyson

Clean, friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was accommodating
Stayed 1 night in Jun 2025

6/10 Okay

Dava

Stayed 1 night in Jul 2025

10/10 Excellent

Brenton

Stayed 1 night in Jul 2025

10/10 Excellent

Saeko

Stayed 6 nights in Jun 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Ronda

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Deborah

Traveled with pets, Traveled with family
Disliked: Amenities
You have to drive through a very ghetto neighborhood to get to the hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Jacob

Traveled with family and small children
They allow people who aren’t staying to take over the pool.
Stayed 1 night in Jun 2025