Arrived in a time crunch as we needed to get to a venue to see a show. Asked about taxi and time/distance to venue and rep at counter who checked us in encouraged us to go to our room and come straight down and he would have it all organized - which he did! He even walked us out and hailed the cab over for us. We arrived at venue in perfect time.
We had a VERY spacious two bed room on the ninth floor. I also have to say that these were the most comfortable mattresses I have ever slept on - including the one I sleep on at home. I even took a photo of the mattress label!! Tons of families with excited kids but all the guests were very well-mannered.
One elevator seemed to be out of commission during our stay which slowed elevator access but as the elevators were very fast it was only a very minor inconvenience.
Traveller from Winnipeg, Manitoba
In the heart of North America's largest shopping and entertainment complex, the West Edmonton Mall, lies Fantasyland Hotel …More
Specifically chose to stay at the hotel so I can have some fun with my family in the pool, but it was under repair. Aside that, very clean hotel/room, good value for my money.
Positive:----good breakfast; clean rooms, clean hotel, awesome staffs; super close to WEM.
Negative: the front rooms, lights from the parking lot is annoying when you want total darkness in the room at night.
Located in West Edmonton, this hotel is 1.4 mi (2.3 km) from Edmonton Event Centre and 1.9 mi (3.1 km) from West Edmonton …More
My husband and our 6 yr old daughter stayed here for one night. It was the perfect stay. The staff was amazing and the room was perfect for us. The pool was a big hit with our daughter. I thought it could have been a bit warmer, but that would be my only 'complaint'. The continental breakfast was amazing! And the 24 hr access to the coffee station and apples at the front counter was a delightful bonus! We'll definitely be back!
Traveller from Saskatoon
Located in West Edmonton, this eco-friendly hotel is within 1 mi (2 km) of Mayfield Dinner Theatre and Oasis Centre. TELUS …More
We stayed at this Sandman hotel because we were visiting West Edmonton Mall and it was located in the vicinity of the mall. The pool here is very small and at the time we were there the inside of the building around the pool area was being renovated so things there were under construction and it was noisy as well. However, the room itself was quite comfortable, although the tv remote control worked only sparatically. I think it needed new batteries. The room was clean. The stairs not so much. The staff was very pleasant.
Traveller from Calgary, AB
Located in West Edmonton, this eco-friendly hotel is 1.3 mi (2 km) from Edmonton Event Centre and 1.7 mi (2.8 km) from West …More
We enjoyed the location which is close to shopping. Staff were all excellent. Making the reservation, checking in and checking out was a breeze. We would highly recommend this hotel. We had a one bedroom suite which was very spacious and comfortable.
This hotel features the Mayfield Dinner Theater on site. TELUS World of Science is nearby, and the shops and restaurants at …More